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Counterwise

No. 24 of 30 at HER

Green Motion

at Heraklion International Airport "Nikos Kazantzakis"

In terminal
Counterwise Score 4.9 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Green Motion at Heraklion International Airport "Nikos Kazantzakis" is ranked No. 24 of 30 car rental desks at the airport, with a Counterwise Score of 4.9/10 (Poor).
  • The Green Motion desk is inside the terminal at Heraklion Airport.
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–21:00 daily.
  • Main red flag from travellers: About 20 reviews from the last 12 months say a debit card or non-credit card was not accepted for the deposit and the only way to get the car was to buy the desk's own full cover, often costing as much as or more than the rental and even when broker cover was already bought..

Based on 294 reviews analysed · Last updated · How scores work

The short version

Based on about 190 informative Google reviews of this desk (300 in total, 94 of them star-only, 6 excluded), travellers often praise the in-terminal desk, friendly staff, fast pickups and low prices. A significant minority of 2026 reviews report being told they must buy the desk's own cover or lose the car when they do not have a credit card in the driver's name, plus refused bookings, extra return fees, slow deposit releases and old, scratched cars. Web evidence is mostly undated or old and mixed, so it adds little.

AI-assisted summary of 294 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 29 reports · medium confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 35 reports · high confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.4 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.9 · counts 30%
  • 6 of 300 recent reviews excluded as unreliable (duplicates, other locations, solicited staff praise). How we clean reviews
  • Pulled 10% toward the airport average, because recent reviews are few (134 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • About 20 reviews from the last 12 months say a debit card or non-credit card was not accepted for the deposit and the only way to get the car was to buy the desk's own full cover, often costing as much as or more than the rental and even when broker cover was already bought.
  • Several recent reviews report that a prepaid booking was refused or cancelled at the counter (card not accepted, or arriving some hours after the pickup time), with no or only partial refund from the desk.
  • Recurring extra charges and slow deposit handling: reports of cleaning or sand fees, out-of-hours or early-return fees (about €25-€50), fuel top-up fees, disputed damage claims that were dropped when photos were shown, and deposits released only after 2-3 weeks.
  • Many recent reviews describe old, high-mileage or heavily scratched cars, and some mention safety-related faults such as weak headlights, a failing tailgate or missing air-conditioning.
  • A minority of recent reviews report counter waits of 1-2 hours at pickup, partly because all paperwork is redone by hand.

Green flags (4)

  • The desk is in the arrivals hall and the car park is a short walk away, and many reviews describe pickup and return taking only a few minutes.greenmotion.com
  • Staff are described as friendly and helpful in a large share of the text reviews, including recent ones.
  • Travellers who held a credit card or their own cover report no pressure to buy extra insurance.
  • Prices are often described as clearly lower than other airport rental companies, and several reviewers felt the price matched what they got.

Practical facts

LocationDesk inside the terminalsource
Opening hours08:00–21:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 294 recent Google reviews of this desk, which we do not republish.

Before you go

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Green Motion at other airports and stations

Same brand, different counter. We rate each location on its own.

Green Motion at Heraklion Airport: questions and answers

Is Green Motion at Heraklion Airport any good?

Green Motion at Heraklion International Airport "Nikos Kazantzakis" has a Counterwise Score of 4.9/10 (Poor) and is ranked No. 24 of 30 desks at the airport. Main green flag: The desk is in the arrivals hall and the car park is a short walk away, and many reviews describe pickup and return taking only a few minutes.. Main red flag: About 20 reviews from the last 12 months say a debit card or non-credit card was not accepted for the deposit and the only way to get the car was to buy the desk's own full cover, often costing as much as or more than the rental and even when broker cover was already bought..

Do I need a credit card to rent from Green Motion at Heraklion Airport?

Not confirmed yet. We have not yet confirmed whether Green Motion at Heraklion International Airport "Nikos Kazantzakis" accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Green Motion at Heraklion Airport?

The deposit amount at Green Motion at Heraklion International Airport "Nikos Kazantzakis" is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Rental Center Crete (€0).

Where is the Green Motion desk at Heraklion Airport?

The Green Motion desk is inside the terminal at Heraklion Airport.

What are the opening hours of Green Motion at Heraklion Airport?

Green Motion at Heraklion International Airport "Nikos Kazantzakis" is open 08:00–21:00 daily. Fuel policy: same to same.

Other desks at Heraklion Airport

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