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Counterwise

No. 16 of 17 at FAO

Green Motion

at Faro – Gago Coutinho International Airport

Shuttle
Counterwise Score 3.7 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Green Motion at Faro – Gago Coutinho International Airport is ranked No. 16 of 17 car rental desks at the airport, with a Counterwise Score of 3.7/10 (Poor).
  • The Green Motion desk is off-site, reached by shuttle from Faro Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–21:00 daily.
  • Main red flag from travellers: About 50 recent reviews report that a debit, combined debit/credit, name-mismatch or 'short validity' card was refused for the deposit. Travellers then had to buy the desk's own top cover (typically several hundred euros, non-refundable) or leave without a car, often when they had prepaid through a broker..

Based on 271 reviews analysed · Last updated · How scores work

The short version

Based on about 215 text Google reviews from the last 5 months after excluding 28 (staff-praise bursts and duplicates), cars are mostly praised as new and clean, and many travellers with a matching credit card report smooth pick-up and return. However, a large share of recent reviews describe card-acceptance problems followed by pressure to buy expensive desk cover, bookings cancelled after late arrivals, and some disputed damage charges or slow deposit returns. Web evidence is limited, mostly undated, and mixed.

AI-assisted summary of 271 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 36 reports · high confidence.

Counter upselling(20% of score)

Poor1.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 70 reports · high confidence.

Booking honoured(20% of score)

Poor1.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 90 reports · high confidence.

Queue time(15% of score)

Poor4.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · medium confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 48 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.6 · counts 30%
  • 29 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (184 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • About 50 recent reviews report that a debit, combined debit/credit, name-mismatch or 'short validity' card was refused for the deposit. Travellers then had to buy the desk's own top cover (typically several hundred euros, non-refundable) or leave without a car, often when they had prepaid through a broker.
  • About 20 recent reviews say that after flight delays of roughly 2 hours or more, the prepaid booking was treated as cancelled and the car given away. Travellers were offered a replacement at a much higher price, or lost the prepayment. A similar report appears on Trustpilot.ca.trustpilot.com
  • Around 1 in 4 text reviews describe strong pressure at the counter to buy the desk's insurance, including from customers who already held broker cover. Some say they were told their existing cover would not pay out. An older Reddit thread also mentions an aggressive upsell.reddit.com
  • About 25 reviews from the last 5 months report claims for scratches or tyre damage that travellers say were already on the car. Others report deposits or holds kept for a month or more, or unreturned, with slow customer-service replies.
  • Several recent reviews report extra charges not clearly shown at booking, including a Spain border-crossing fee, a toll device charge, an after-hours or late-arrival fee, and extra fuel or driver charges added after rental.

Green flags (5)

  • Cars are widely described as new, clean and well equipped, with about 38 reviews praising condition. Few reviews report a car in poor condition; most car complaints concern category swaps.
  • Travellers who hold a credit card in their own name and decline extras often report a smooth, transparent pick-up with conditions matching the booking and no hidden fees.
  • Several recent reviews report the deposit returned immediately or within days of return. The operator's reply on Trustpilot also refers to prompt release of holding charges.trustpilot.com
  • Shuttle transfer and car return are frequently described as quick and easy, often with no queue at drop-off and a short ride to the terminal.
  • A handful of recent reviews report a free or no-cost upgrade, or an automatic car as requested.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–21:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withU-Save

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 271 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Green Motion at other airports and stations

Same brand, different counter. We rate each location on its own.

Green Motion at Faro Airport: questions and answers

Is Green Motion at Faro Airport any good?

Green Motion at Faro – Gago Coutinho International Airport has a Counterwise Score of 3.7/10 (Poor) and is ranked No. 16 of 17 desks at the airport. Main green flag: Cars are widely described as new, clean and well equipped, with about 38 reviews praising condition. Few reviews report a car in poor condition; most car complaints concern category swaps.. Main red flag: About 50 recent reviews report that a debit, combined debit/credit, name-mismatch or 'short validity' card was refused for the deposit. Travellers then had to buy the desk's own top cover (typically several hundred euros, non-refundable) or leave without a car, often when they had prepaid through a broker..

Do I need a credit card to rent from Green Motion at Faro Airport?

Not confirmed yet. We have not yet confirmed whether Green Motion at Faro – Gago Coutinho International Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Green Motion at Faro Airport?

The deposit amount at Green Motion at Faro – Gago Coutinho International Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Record Go (from €0).

Where is the Green Motion desk at Faro Airport?

The Green Motion desk is off-site, reached by shuttle from Faro Airport (ride time not confirmed yet). It shares the counter with U-Save.

What are the opening hours of Green Motion at Faro Airport?

Green Motion at Faro – Gago Coutinho International Airport is open 08:00–21:00 daily. Fuel policy: same to same.

Other desks at Faro Airport

Ranked by Counterwise Score. Compare all 17 desks side by side