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Counterwise

No. 18 of 21 at PMI

Green Motion

at Palma de Mallorca Airport

Shuttle
Counterwise Score 3.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Green Motion at Palma de Mallorca Airport is ranked No. 18 of 21 car rental desks at the airport, with a Counterwise Score of 3.1/10 (Poor).
  • The Green Motion desk is off-site, reached by shuttle from Palma de Mallorca Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–21:00 daily.
  • Main red flag from travellers: Many recent reviews say that anyone without a physical credit card in the lead driver's name (debit, virtual or wallet cards) is told to buy the desk's own cover for roughly €100-300 on top of the booking price. Some report this even though broker cover was already paid, and say the card requirement was not clear at booking. Some refused and left without a car..

Based on 281 reviews analysed · Last updated · How scores work

The short version

Based on 281 Google reviews after excluding 19 (staff-praise, duplicate, off-location), most with text from the last 6 months, experiences at this off-site, shuttle-served desk are sharply split. Many travellers report forced extra insurance when they lack a physical credit card, disputed scratch charges of €400-1,100, and old, heavily marked cars, while others found it cheap, quick and trouble-free. Web evidence is thin and mostly undated, so the review picture carries most of the weight.

AI-assisted summary of 281 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 54 reports · high confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 70 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 55 reports · high confidence.

Queue time(15% of score)

Poor5.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · medium confidence.

Car condition(15% of score)

Poor3.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 85 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 2.9 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.2 · counts 30%
  • 19 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, duplicates). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (202 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews say that anyone without a physical credit card in the lead driver's name (debit, virtual or wallet cards) is told to buy the desk's own cover for roughly €100-300 on top of the booking price. Some report this even though broker cover was already paid, and say the card requirement was not clear at booking. Some refused and left without a car.clarifycarhire.co.uk
  • Many recent reviews report charges of about €400-1,100 (sometimes €300-800) for scratches that travellers say were already on the car or are disputed, often billed days after return with no itemised proof. Some reviewers say they received no reply to complaints.
  • Several reviewers allege that the return or condition form was changed after they signed it, or that they were not given a copy. This is reviewer allegation only and not verified.
  • Cars are widely described as old, high-mileage and heavily scratched, with engine, tyre-pressure or service warning lights, vibration or worn tyres. Several travellers swapped cars on the day.
  • Post-rental holds and fees draw repeated complaints: the €200 fuel/fines hold taking a month or more to release (some say still unreleased), €80-150 charges for beach sand, and administrative fees on fines. A dated consumer-site reply also mentions a deposit still blocked.uk.trustpilot.comclarifycarhire.co.uk

Green flags (5)

  • Headline prices are very low, and many satisfied reviewers say the value for money is good if they expected an older car and read the conditions first.
  • A good number of recent reviews report quick, uneventful returns, with the deposit and fuel hold released immediately or within days.
  • The free shuttle is described as prompt and friendly in many reviews (2-10 minutes), with clear pickup instructions sent in advance and fast drop-off to the airport.qeeq.com
  • Travellers who brought a physical credit card in the lead driver's name and declined the extra cover report no pressure and a smooth rental.
  • Several reviewers received a larger or better car than booked, or accommodating extras such as free child seats or extra return time.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–21:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 281 recent Google reviews of this desk, which we do not republish.

Before you go

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Green Motion at other airports and stations

Same brand, different counter. We rate each location on its own.

Green Motion at Palma de Mallorca Airport: questions and answers

Is Green Motion at Palma de Mallorca Airport any good?

Green Motion at Palma de Mallorca Airport has a Counterwise Score of 3.1/10 (Poor) and is ranked No. 18 of 21 desks at the airport. Main green flag: Headline prices are very low, and many satisfied reviewers say the value for money is good if they expected an older car and read the conditions first.. Main red flag: Many recent reviews say that anyone without a physical credit card in the lead driver's name (debit, virtual or wallet cards) is told to buy the desk's own cover for roughly €100-300 on top of the booking price. Some report this even though broker cover was already paid, and say the card requirement was not clear at booking. Some refused and left without a car..

Do I need a credit card to rent from Green Motion at Palma de Mallorca Airport?

Not confirmed yet. We have not yet confirmed whether Green Motion at Palma de Mallorca Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Green Motion at Palma de Mallorca Airport?

The deposit amount at Green Motion at Palma de Mallorca Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Autos Mallorca (€0).

Where is the Green Motion desk at Palma de Mallorca Airport?

The Green Motion desk is off-site, reached by shuttle from Palma de Mallorca Airport (ride time not confirmed yet).

What are the opening hours of Green Motion at Palma de Mallorca Airport?

Green Motion at Palma de Mallorca Airport is open 08:00–21:00 daily. Fuel policy: full to full.

Other desks at Palma de Mallorca Airport

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