Skip to content
Counterwise

No. 15 of 21 at LIS

Green Motion

at Lisbon Humberto Delgado Airport

Shuttle
Counterwise Score 3.9 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Green Motion at Lisbon Humberto Delgado Airport is ranked No. 15 of 21 car rental desks at the airport, with a Counterwise Score of 3.9/10 (Poor).
  • The Green Motion desk is off-site, reached by shuttle from Lisbon Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 07:00–21:00 daily.
  • Main red flag from travellers: Around 20 recent reviews describe hard selling of the desk's own insurance, including being told that cover bought through a broker is not valid, with extra payments of roughly 200 to 900 euros reported..

Based on 280 reviews analysed · Last updated · How scores work

The short version

Based on about 195 usable Google reviews (19 excluded, plus 77 star-only ratings), this off-site desk is praised for new, clean cars, quick returns and friendly staff, but a large share of recent reviews report waits of one to four hours, hard selling of extra insurance, and strict card rules that led to refusals or extra payments. Disputed damage and cleaning charges and a 21:00 closing time that left late arrivals without a car are also reported repeatedly. Web sources are mostly undated aggregators and older forum posts, which are mixed and roughly consistent with the reviews.

AI-assisted summary of 280 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 26 reports · high confidence.

Counter upselling(20% of score)

Poor2.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 25 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Poor2.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 70 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 42 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.7 · counts 30%
  • 20 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (184 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Around 20 recent reviews describe hard selling of the desk's own insurance, including being told that cover bought through a broker is not valid, with extra payments of roughly 200 to 900 euros reported.reddit.com
  • Very long waits are reported repeatedly, often one to four hours for the shuttle and counter combined, with only two or so counters open and a paid priority queue offered.
  • Many travellers say they were refused a car or charged extra at the desk over card rules (debit, virtual, expiring within about 3 months, name not on card, no physical card), often saying this was unclear when booking, and sometimes lost the prepayment.rental24.co.uk
  • Around ten recent reviews report charges of about 80 to 900 euros for scratches, rims or cleaning that customers dispute, several saying their pick-up photos or videos were not accepted.reddit.com
  • About ten reviews say the desk closes around 21:00 and customers with delayed flights arrived to find no one answering and no car, with booking money lost.

Green flags (4)

  • Many reviewers describe the cars as new or nearly new, clean and in good condition, often hybrids or automatics.
  • Car return is frequently described as quick and smooth, often a few minutes, with a shuttle back to the airport.
  • Staff on site are often described as friendly and helpful, even in several negative reviews that criticise the waiting time.
  • Several reviews praise good value for money and low prices compared with large brands.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours07:00–21:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 280 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Green Motion at other airports and stations

Same brand, different counter. We rate each location on its own.

Green Motion at Lisbon Airport: questions and answers

Is Green Motion at Lisbon Airport any good?

Green Motion at Lisbon Humberto Delgado Airport has a Counterwise Score of 3.9/10 (Poor) and is ranked No. 15 of 21 desks at the airport. Main green flag: Many reviewers describe the cars as new or nearly new, clean and in good condition, often hybrids or automatics.. Main red flag: Around 20 recent reviews describe hard selling of the desk's own insurance, including being told that cover bought through a broker is not valid, with extra payments of roughly 200 to 900 euros reported..

Do I need a credit card to rent from Green Motion at Lisbon Airport?

Yes. Green Motion at Lisbon Humberto Delgado Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Green Motion at Lisbon Airport?

The deposit amount at Green Motion at Lisbon Humberto Delgado Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Record Go (€0–€1,100).

Where is the Green Motion desk at Lisbon Airport?

The Green Motion desk is off-site, reached by shuttle from Lisbon Airport (ride time not confirmed yet).

What are the opening hours of Green Motion at Lisbon Airport?

Green Motion at Lisbon Humberto Delgado Airport is open 07:00–21:00 daily. Fuel policy: same to same.

Other desks at Lisbon Airport

Ranked by Counterwise Score. Compare all 21 desks side by side