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Counterwise

No. 23 of 31 at PMO

Eurorentcar

at Palermo Falcone Borsellino Airport

Shuttle
Counterwise Score 4.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Eurorentcar at Palermo Falcone Borsellino Airport is ranked No. 23 of 31 car rental desks at the airport, with a Counterwise Score of 4.1/10 (Poor).
  • The Eurorentcar desk is off-site, reached by shuttle from Palermo Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–21:59 daily.
  • Main red flag from travellers: Very many recent reviews report that the booked price rose sharply at the desk (often by 250-800 euros, sometimes tripling) because of the card used: debit, virtual, bank-issued or differently named cards. Travellers who refused say they were left to pay for the shuttle back to the airport, and some lost their booking or prepayment..

Based on 293 reviews analysed · Last updated · How scores work

The short version

Based on about 240 usable Google reviews (293 kept after exclusions, 37 with stars only), this off-site desk is polarised. Many travellers with a physical credit card in the driver's name report new cars, quick shuttles and smooth returns. A large share of recent reviewers report big extra charges at the desk, mainly over debit or virtual cards, plus forced insurance, damage charges for small marks, and late-arrival fees. Third-party sites rate the desk below average, so check card and arrival-time rules before booking.

AI-assisted summary of 293 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 60 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 35 reports · high confidence.

Booking honoured(20% of score)

Poor2.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 75 reports · high confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 35 reports · medium confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 40 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.1 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.7 · counts 30%
  • 7 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (172 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Very many recent reviews report that the booked price rose sharply at the desk (often by 250-800 euros, sometimes tripling) because of the card used: debit, virtual, bank-issued or differently named cards. Travellers who refused say they were left to pay for the shuttle back to the airport, and some lost their booking or prepayment.rentcars.com
  • Around 20 recent reviews report charges of roughly 100-540 euros for small scratches or marks at return, including drivers with full cover. Several say the marks were not on the pickup damage sheet, and some could only avoid the charge with detailed pickup video.
  • Many reviews say they had to buy the desk's own extra insurance (roughly 200-750 euros) despite cover bought through a broker, or to get around a card problem. They describe it as a condition for receiving the keys.
  • Reports of a 100 euro fee when arriving about an hour after the booked time (including after flight delays), and an 80 euro fee for returns before opening time. Travellers say these were hard to find in the voucher or contract.
  • Reviews mention a 1 euro payment to speed up deposit release that did not shorten the wait (some report 2-4 weeks), and a 61 euro admin fee on traffic fines or restricted-zone notices, sometimes charged months later without the full paperwork.

Green flags (5)

  • Many reviewers describe new or almost new, clean cars that matched what they booked, with smooth pickup and return.
  • About 30 reviews report a prompt, free airport shuttle (often 5-15 minutes) and friendly desk staff, some with staff speaking Spanish or French.
  • Travellers who held a physical credit card in the driver's name and read the voucher report no surprises, with deposits often released within about 1-3 days.
  • Staff advise customers to film the car at pickup. Several reviewers say this video defeated a damage claim at return.
  • Several reviewers found the base price much cheaper than competitors and say the prepaid price matched the contract when card rules were met.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–21:59 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 293 recent Google reviews of this desk, which we do not republish.

Before you go

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Eurorentcar at other airports and stations

Same brand, different counter. We rate each location on its own.

Eurorentcar at Palermo Airport: questions and answers

Is Eurorentcar at Palermo Airport any good?

Eurorentcar at Palermo Falcone Borsellino Airport has a Counterwise Score of 4.1/10 (Poor) and is ranked No. 23 of 31 desks at the airport. Main green flag: Many reviewers describe new or almost new, clean cars that matched what they booked, with smooth pickup and return.. Main red flag: Very many recent reviews report that the booked price rose sharply at the desk (often by 250-800 euros, sometimes tripling) because of the card used: debit, virtual, bank-issued or differently named cards. Travellers who refused say they were left to pay for the shuttle back to the airport, and some lost their booking or prepayment..

Do I need a credit card to rent from Eurorentcar at Palermo Airport?

Not confirmed yet. We have not yet confirmed whether Eurorentcar at Palermo Falcone Borsellino Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Eurorentcar at Palermo Airport?

The deposit amount at Eurorentcar at Palermo Falcone Borsellino Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Eurorentcar desk at Palermo Airport?

The Eurorentcar desk is off-site, reached by shuttle from Palermo Airport (ride time not confirmed yet).

What are the opening hours of Eurorentcar at Palermo Airport?

Eurorentcar at Palermo Falcone Borsellino Airport is open 08:00–21:59 daily. Fuel policy: same to same.

Other desks at Palermo Airport

Ranked by Counterwise Score. Compare all 31 desks side by side