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Counterwise

No. 25 of 31 at PMO

Noleggiare

at Palermo Falcone Borsellino Airport

In terminal
Counterwise Score 3.9 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Noleggiare at Palermo Falcone Borsellino Airport is ranked No. 25 of 31 car rental desks at the airport, with a Counterwise Score of 3.9/10 (Poor).
  • The Noleggiare desk is inside the terminal at Palermo Airport.
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–22:30 daily.
  • Main red flag from travellers: Dozens of recent reviews describe damage charges for small scratches, wheel-rim marks or dents that travellers say were already there or invisible, usually with an extra administrative fee and often followed by slow or no replies to disputes. The company's own damage policy confirms an automatic €80 administrative fee on every damage claim..

Based on 286 reviews analysed · Last updated · How scores work

The short version

Based on about 170 recent Google reviews with text after exclusions (plus about 100 star-only ratings), this desk is sharply polarised. Many travellers report quick service and new, clean cars, but a large share of the written reviews describe disputed damage charges, pressure to buy desk insurance, card refusals at pickup and long queues. The company's own damage policy and a recent independent review point the same way on damage fees, so document the car thoroughly at pickup and return, bring a card in the driver's name that fits the stated rules, and avoid arriving after about 22:30.

AI-assisted summary of 286 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 53 reports · high confidence.

Counter upselling(20% of score)

Poor2.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 42 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 42 reports · high confidence.

Queue time(15% of score)

Poor4.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 26 reports · medium confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 33 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.9 · counts 30%
  • 14 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (156 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (4)

  • Dozens of recent reviews describe damage charges for small scratches, wheel-rim marks or dents that travellers say were already there or invisible, usually with an extra administrative fee and often followed by slow or no replies to disputes. The company's own damage policy confirms an automatic €80 administrative fee on every damage claim.noleggiare.itbackpackingdiplomacy.com
  • About 30 recent reviews report strong pressure at the counter to buy the desk's own cover, including when the customer already had broker or card cover, with quoted extras sometimes costing as much as the rental itself.
  • Around 11 recent reviews say a debit, neo-bank or other credit card was refused at pickup, after which the traveller had to buy desk cover or sign a new contract at roughly double the price, losing the original payment.
  • About a dozen recent reviews report waits of 45 minutes to 2 hours at pickup, often with only one agent on duty, even after online pre-registration.

Green flags (5)

  • Many reviewers describe a quick, friendly handover and new, clean cars with low mileage, often with a free upgrade.
  • Several recent reviewers who declined extra cover say the staff accepted this without pressure, especially when they said so at the start.
  • Several reviews report the full deposit released within a day to a few days, and inspections at return done quickly with no extra charges.
  • Some travellers who arrived late, or who had problems with another booking, report flexibility such as no surcharge or a free upgrade.
  • The desk is inside the arrivals terminal and cars are handed over close to the exit; returns are often reported as taking under 10 minutes.qeeq.com

Practical facts

LocationDesk inside the terminalsource
Opening hours08:00–22:30 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 286 recent Google reviews of this desk, which we do not republish.

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Noleggiare at other airports and stations

Same brand, different counter. We rate each location on its own.

Noleggiare at Palermo Airport: questions and answers

Is Noleggiare at Palermo Airport any good?

Noleggiare at Palermo Falcone Borsellino Airport has a Counterwise Score of 3.9/10 (Poor) and is ranked No. 25 of 31 desks at the airport. Main green flag: Many reviewers describe a quick, friendly handover and new, clean cars with low mileage, often with a free upgrade.. Main red flag: Dozens of recent reviews describe damage charges for small scratches, wheel-rim marks or dents that travellers say were already there or invisible, usually with an extra administrative fee and often followed by slow or no replies to disputes. The company's own damage policy confirms an automatic €80 administrative fee on every damage claim..

Do I need a credit card to rent from Noleggiare at Palermo Airport?

Not confirmed yet. We have not yet confirmed whether Noleggiare at Palermo Falcone Borsellino Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Noleggiare at Palermo Airport?

The deposit amount at Noleggiare at Palermo Falcone Borsellino Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Noleggiare desk at Palermo Airport?

The Noleggiare desk is inside the terminal at Palermo Airport.

What are the opening hours of Noleggiare at Palermo Airport?

Noleggiare at Palermo Falcone Borsellino Airport is open 08:00–22:30 daily. Fuel policy: same to same.

Other desks at Palermo Airport

Ranked by Counterwise Score. Compare all 31 desks side by side