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Counterwise

No. 7 of 31 at PMO

SRC Rent Car

at Palermo Falcone Borsellino Airport

In terminalNo credit card needed
Counterwise Score 6.4 out of 10, rated Mixed.Medium consensusCheck prices ↓

At a glance

  • SRC Rent Car at Palermo Falcone Borsellino Airport is ranked No. 7 of 31 car rental desks at the airport, with a Counterwise Score of 6.4/10 (Mixed).
  • The SRC Rent Car desk is inside the terminal at Palermo Airport.
  • No credit card is required (debit cards accepted); the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 07:30–22:59 daily (extended 23:00–23:29).
  • Main red flag from travellers: Around a dozen recent reviews report charges of roughly 50 to 360 euros for scratches, wheel or tyre damage that travellers say were pre-existing or absent at return. Several say nobody inspected the car with them and that their photos got no reply..

Based on 268 reviews analysed · Last updated · How scores work

The short version

Based on about 270 Google reviews after removing 30 (mostly staff-praise, duplicates), of which roughly 215 contain usable text, this desk is largely rated well for new, clean cars, friendly staff, debit-card acceptance and frequent free upgrades. A recurring minority report disputed damage or fuel charges after return, slow deposit refunds, and waits of over an hour at the desk, especially in September and October 2026. Web evidence is mostly brand-wide or from SRC's own pages, so photograph the car thoroughly at pickup and return.

AI-assisted summary of 268 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 50 reports · high confidence.

Counter upselling(20% of score)

Mixed7.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 14 reports · medium confidence.

Booking honoured(20% of score)

Mixed7.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · medium confidence.

Queue time(15% of score)

Poor5.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 26 reports · high confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 70 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 6.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.5 · counts 30%
  • 32 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other reasons). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (159 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Around a dozen recent reviews report charges of roughly 50 to 360 euros for scratches, wheel or tyre damage that travellers say were pre-existing or absent at return. Several say nobody inspected the car with them and that their photos got no reply.trustpilot.comtrustpilot.com
  • About 8 reviews in the past year report fuel shortfall charges of roughly 25 to 65 euros plus a service fee, even where customers say they refuelled just before returning the car.
  • About 6 recent reviews report deposit refunds delayed by a month or more, or no answer to emails about a missing refund.
  • Waits of an hour or more at the desk are reported in about 12 reviews, with repeated mentions of a single agent on duty. Many are from September and October 2026.
  • Three recent reviews say the assistance numbers could not be reached after a breakdown or flat tyre, leaving travellers to arrange and pay for taxis or repairs themselves.

Green flags (5)

  • Many reviews describe new or almost new, clean cars, often with low mileage, and few report mechanical problems.
  • Debit cards are widely reported as accepted for the deposit, with moderate deposit amounts and lower deposits when full cover is taken. SRC's own site says debit and prepaid cards are accepted.srcrentcar.comsrcrentcar.com
  • About 15 reviews mention free upgrades to a larger or automatic car at no extra cost.
  • About 11 reviews report the deposit released within 2 days to a week after return.
  • Reviewers frequently describe friendly, multilingual staff who accommodated late arrivals and flight delays, and offered key-box returns outside opening hours.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:30–22:59 daily (extended 23:00–23:29)source
Credit card requiredNo, debit cards accepted (check conditions)source
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 268 recent Google reviews of this desk, which we do not republish.

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SRC Rent Car at other airports and stations

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SRC Rent Car at Palermo Airport: questions and answers

Is SRC Rent Car at Palermo Airport any good?

SRC Rent Car at Palermo Falcone Borsellino Airport has a Counterwise Score of 6.4/10 (Mixed) and is ranked No. 7 of 31 desks at the airport. Main green flag: Many reviews describe new or almost new, clean cars, often with low mileage, and few report mechanical problems.. Main red flag: Around a dozen recent reviews report charges of roughly 50 to 360 euros for scratches, wheel or tyre damage that travellers say were pre-existing or absent at return. Several say nobody inspected the car with them and that their photos got no reply..

Do I need a credit card to rent from SRC Rent Car at Palermo Airport?

No. SRC Rent Car at Palermo Falcone Borsellino Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at SRC Rent Car at Palermo Airport?

The deposit amount at SRC Rent Car at Palermo Falcone Borsellino Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the SRC Rent Car desk at Palermo Airport?

The SRC Rent Car desk is inside the terminal at Palermo Airport.

What are the opening hours of SRC Rent Car at Palermo Airport?

SRC Rent Car at Palermo Falcone Borsellino Airport is open 07:30–22:59 daily (extended 23:00–23:29). Fuel policy: full to full.

Other desks at Palermo Airport

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