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Counterwise

No. 22 of 31 at PMO

Maggiore

at Palermo Falcone Borsellino Airport

In terminal
Counterwise Score 4.1 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Maggiore at Palermo Falcone Borsellino Airport is ranked No. 22 of 31 car rental desks at the airport, with a Counterwise Score of 4.1/10 (Poor).
  • The Maggiore desk is inside the terminal at Palermo Airport.
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–23:59 daily.
  • Main red flag from travellers: Many recent reviews (about 8 since March 2026) say counter staff pushed extra insurance or made the car conditional on buying it, including customers who had already bought cover elsewhere..

Based on 121 reviews analysed · Last updated · How scores work

The short version

Based on 121 Google reviews after excluding 6 (about 97 with useful text), this desk gets mixed feedback: cars are mostly described as new and clean, but recent reviews (Mar-Oct 2026) often report pressure to buy extra cover and disputed or unexplained charges after return. Pickup waits of 1 to 3 hours were common in summer 2025 and were still reported in 2026, though some travellers collect their keys in about 15 minutes. Web sources are mostly undated and disagree on deposit and card rules, so check the conditions before booking.

AI-assisted summary of 121 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 30 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 35 reports · high confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · medium confidence.

Queue time(15% of score)

Poor3.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 35 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.2 · counts 30%
  • 6 of 127 recent reviews excluded as unreliable (solicited staff praise, other locations, duplicates). How we clean reviews
  • Pulled 22% toward the airport average, because recent reviews are few (53 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

  • Many recent reviews (about 8 since March 2026) say counter staff pushed extra insurance or made the car conditional on buying it, including customers who had already bought cover elsewhere.
  • Several recent reviews report unexplained or disputed charges after the rental (extra fuel, bodywork or early-return fees, amounts above the invoice), typically from about €86 to several hundred euros.
  • Long waits to collect the car are reported repeatedly, often 1 to 3 hours, mostly in peak season; the desk is shared with two other brands and reviewers describe too few staff. Waits were still reported between July and October 2026.
  • Customers report difficulty reaching the company after the rental or during a breakdown, with unanswered calls and emails, canned replies and slow follow-up on charges. Three of these reports are from the last 12 months.

Green flags (4)

  • Cars are mostly described as new, clean and in good condition, and several reviewers mention modern models.
  • Several recent reviewers received a larger, newer or better-equipped car than the category booked, at no extra charge.
  • Some recent reviewers report quick pickups (around 15 minutes) and a smooth return when the desk was not busy.
  • A recent guide and two reviews say debit cards were accepted with a small deposit, but other sources say a credit card is required, so confirm before travelling.autorentwiz.com

Practical facts

LocationDesk inside the terminalsource
Opening hours08:00–23:59 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 121 recent Google reviews of this desk, which we do not republish.

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Maggiore at other airports and stations

Same brand, different counter. We rate each location on its own.

Maggiore at Palermo Airport: questions and answers

Is Maggiore at Palermo Airport any good?

Maggiore at Palermo Falcone Borsellino Airport has a Counterwise Score of 4.1/10 (Poor) and is ranked No. 22 of 31 desks at the airport. Main green flag: Cars are mostly described as new, clean and in good condition, and several reviewers mention modern models.. Main red flag: Many recent reviews (about 8 since March 2026) say counter staff pushed extra insurance or made the car conditional on buying it, including customers who had already bought cover elsewhere..

Do I need a credit card to rent from Maggiore at Palermo Airport?

Not confirmed yet. We have not yet confirmed whether Maggiore at Palermo Falcone Borsellino Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Maggiore at Palermo Airport?

The deposit amount at Maggiore at Palermo Falcone Borsellino Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Maggiore desk at Palermo Airport?

The Maggiore desk is inside the terminal at Palermo Airport.

What are the opening hours of Maggiore at Palermo Airport?

Maggiore at Palermo Falcone Borsellino Airport is open 08:00–23:59 daily. Fuel policy: full to full.

Other desks at Palermo Airport

Ranked by Counterwise Score. Compare all 31 desks side by side