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Counterwise

No. 5 of 31 at PMO

Automania

at Palermo Falcone Borsellino Airport

Shuttle
Counterwise Score 7.0 out of 10, rated Mixed.Medium consensusCheck prices ↓

At a glance

  • Automania at Palermo Falcone Borsellino Airport is ranked No. 5 of 31 car rental desks at the airport, with a Counterwise Score of 7.0/10 (Mixed).
  • The Automania desk is off-site, reached by shuttle from Palermo Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: Several travellers in the last year say card rules were enforced at the counter in ways they did not expect: debit or third-party cards refused, or a card problem that was only solved by buying extra cover costing roughly 300 to 400 EUR. One recent source says the standard offers need a credit card..

Based on 288 reviews analysed · Last updated · How scores work

The short version

Based on 289 Google reviews after excluding 11 (about 248 with text), feedback on this off-site, shuttle-served desk is mostly very positive: quick shuttle, recent clean cars and fast deposit release. A minority of recent reviews report card-rule problems leading to costly extra cover, pressure to buy desk insurance, out-of-hours fees and some disputed damage charges, so photograph the car at pickup and check card and cover terms before booking. Web evidence is limited and mostly positive.

AI-assisted summary of 288 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 50 reports · high confidence.

Counter upselling(20% of score)

Poor5.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 25 reports · medium confidence.

Booking honoured(20% of score)

Poor5.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 50 reports · medium confidence.

Queue time(15% of score)

Great8.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 60 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 100 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 6.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 9.0 · counts 30%
  • 12 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
  • Pulled 10% toward the airport average, because recent reviews are few (134 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Several travellers in the last year say card rules were enforced at the counter in ways they did not expect: debit or third-party cards refused, or a card problem that was only solved by buying extra cover costing roughly 300 to 400 EUR. One recent source says the standard offers need a credit card.autorentwiz.com
  • Several recent reviews report pushing at the desk to buy the company's own insurance, including from travellers who already had external full cover. Some say it was easily declined, others say not.
  • Some recent reviews report disputed damage charges after return (about 430 to 2,600 EUR), and several more describe attempts to charge for existing damage that were dropped once the traveller showed pickup photos.
  • Out-of-hours pickup or return carries a fee, reported as about 60 EUR after 22:00 and about 100 EUR after midnight or before 07:00. Two recent reviewers say it came as a costly surprise, while another says it was clearly disclosed.
  • Several recent reviews report car problems at handover or on the road, such as tyre-pressure warnings, worn or swelling tyres, an oil warning, or a front-end damage not noted at pickup.

Green flags (5)

  • Deposit hold released quickly in many recent reports, from minutes after return to within a few days, typically on a 100 EUR hold.trustpilot.comuk.trustpilot.com
  • Free airport shuttle is described as quick and handover and return as fast, often 5 to 15 minutes each; the site is a few minutes' drive from the terminal.reddit.comuk.trustpilot.com
  • Many recent reviewers describe recent, clean cars matching the booked category, sometimes with a free upgrade.
  • Some rates have a low deposit (about 100 EUR) with no credit card needed, and several recent reviewers had debit or Revolut cards accepted. Independent sources describe no-card offers at Palermo.autorentwiz.comautorentwiz.com
  • Several recent reviewers report no pressure to buy extra cover, particularly when they already had external insurance, and damage documentation sent by email.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 288 recent Google reviews of this desk, which we do not republish.

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Automania at other airports and stations

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Automania at Palermo Airport: questions and answers

Is Automania at Palermo Airport any good?

Automania at Palermo Falcone Borsellino Airport has a Counterwise Score of 7.0/10 (Mixed) and is ranked No. 5 of 31 desks at the airport. Main green flag: Deposit hold released quickly in many recent reports, from minutes after return to within a few days, typically on a 100 EUR hold.. Main red flag: Several travellers in the last year say card rules were enforced at the counter in ways they did not expect: debit or third-party cards refused, or a card problem that was only solved by buying extra cover costing roughly 300 to 400 EUR. One recent source says the standard offers need a credit card..

Do I need a credit card to rent from Automania at Palermo Airport?

Yes. Automania at Palermo Falcone Borsellino Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Automania at Palermo Airport?

The deposit amount at Automania at Palermo Falcone Borsellino Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Locauto (€100–€500).

Where is the Automania desk at Palermo Airport?

The Automania desk is off-site, reached by shuttle from Palermo Airport (ride time not confirmed yet).

What are the opening hours of Automania at Palermo Airport?

Automania at Palermo Falcone Borsellino Airport is open 08:00–22:00 daily. Fuel policy: full to full.

Other desks at Palermo Airport

Ranked by Counterwise Score. Compare all 31 desks side by side