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Counterwise

No. 6 of 21 at PMI

Click&Rent

at Palma de Mallorca Airport

Shuttle
Counterwise Score 5.0 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Click&Rent at Palma de Mallorca Airport is ranked No. 6 of 21 car rental desks at the airport, with a Counterwise Score of 5.0/10 (Poor).
  • The Click&Rent desk is off-site, reached by shuttle from Palma de Mallorca Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €200–€1,000.
  • Fuel policy: full to full. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: About 20 recent reviews report damage charges of roughly 200-940 EUR for scratches, dents or glass that customers say were minor or already present, often with no joint inspection at pickup or return and slow or no replies from customer service afterwards..

Based on 291 reviews analysed · Last updated · How scores work

The short version

Based on 291 usable Google reviews (about 219 with text, 9 excluded), travellers often report cheap prices, quick returns, fast deposit releases and little insurance pressure. A sizeable minority report disputed damage charges (about 20 recent cases), bookings cancelled after delayed flights, surprise fees and deposits, and pickup queues of 30 minutes to 2 hours when busy; the shuttle stop is also often described as hard to find. Web sources are mostly undated and give a milder, mixed picture, so this desk looks good value with real risk around damage disputes and late arrivals.

AI-assisted summary of 291 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 55 reports · high confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 30 reports · medium confidence.

Booking honoured(20% of score)

Poor4.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 55 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.8 · counts 30%
  • 9 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (168 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • About 20 recent reviews report damage charges of roughly 200-940 EUR for scratches, dents or glass that customers say were minor or already present, often with no joint inspection at pickup or return and slow or no replies from customer service afterwards.
  • Five recent reviews report bookings cancelled with no refund, or only a far more expensive rebooking, after a delayed flight meant arriving after the office closed, despite customers saying they had warned the company.
  • Around 18 reviews report surprise costs at the counter: 50-55 EUR out-of-hours fees, 30-35 EUR fuel service charges, and deposits of 1,000-2,000 EUR (reportedly higher for residents), including some demanded despite third-party full cover.
  • Long waits at pickup in busy periods are reported in about 12 reviews, with four describing an hour or more while only 2-4 of about 14 counters were staffed.
  • Five reviews report 50 EUR administrative fees per traffic fine on top of the fine itself, sometimes with further unexplained charges and unanswered emails.

Green flags (5)

  • Deposit releases are often reported as fast, from minutes to within a day after return, in about 17 reviews; one directory page also mentions prompt deposit returns.mallorca.com
  • About 21 reviews say staff did not push extra insurance, and several say third-party or broker cover was accepted with a deposit hold instead.
  • About 18 reviews describe quick handovers and returns, with returns taking a few minutes and the shuttle running every 5-15 minutes.
  • Many travellers with documented scratches and dents on the car report no charge on return (about 10 reviews); staff reportedly encourage taking photos.
  • Low prices are widely praised, and about 6 reviews mention free upgrades or a bigger car than booked.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200–€1,000source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 291 recent Google reviews of this desk, which we do not republish.

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Click&Rent at other airports and stations

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Click&Rent at Palma de Mallorca Airport: questions and answers

Is Click&Rent at Palma de Mallorca Airport any good?

Click&Rent at Palma de Mallorca Airport has a Counterwise Score of 5.0/10 (Poor) and is ranked No. 6 of 21 desks at the airport. Main green flag: Deposit releases are often reported as fast, from minutes to within a day after return, in about 17 reviews; one directory page also mentions prompt deposit returns.. Main red flag: About 20 recent reviews report damage charges of roughly 200-940 EUR for scratches, dents or glass that customers say were minor or already present, often with no joint inspection at pickup or return and slow or no replies from customer service afterwards..

Do I need a credit card to rent from Click&Rent at Palma de Mallorca Airport?

Yes. Click&Rent at Palma de Mallorca Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Click&Rent at Palma de Mallorca Airport?

The typical deposit at Click&Rent at Palma de Mallorca Airport is €200–€1,000. The lowest starting deposit at this airport is at Autos Mallorca (€0).

Where is the Click&Rent desk at Palma de Mallorca Airport?

The Click&Rent desk is off-site, reached by shuttle from Palma de Mallorca Airport (ride time not confirmed yet).

What are the opening hours of Click&Rent at Palma de Mallorca Airport?

Click&Rent at Palma de Mallorca Airport is open 08:00–22:00 daily. Fuel policy: full to full.

Other desks at Palma de Mallorca Airport

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