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Counterwise

No. 7 of 16 at TFS

Click&Rent

at Tenerife South Airport

Shuttle
Counterwise Score 4.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Click&Rent at Tenerife South Airport is ranked No. 7 of 16 car rental desks at the airport, with a Counterwise Score of 4.1/10 (Poor).
  • The Click&Rent desk is off-site, reached by shuttle from Tenerife South Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €200–€1,000.
  • Fuel policy: full to full. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: Many reviews (about 36 in the last 8 months) report charges of roughly 130 to 890 euros for small marks, often under the bumpers or car, that travellers say were already there or cannot be seen; several mention no joint check-in inspection and a tablet signature at return..

Based on 291 reviews analysed · Last updated · How scores work

The short version

Based on about 235 usable Google reviews of this off-site shuttle desk (nine staff-praise reviews excluded, plus about 54 star-only ratings), experiences are sharply split. Many travellers report new, clean cars, fast handovers and quick deposit returns, but a large minority report pressure to buy the desk's cover, extra charges at the counter, and damage charges for small marks, plus shuttle or counter waits. Independent web evidence is thin, mostly undated or older, and also leans negative.

AI-assisted summary of 291 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 62 reports · high confidence.

Counter upselling(20% of score)

Poor2.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 55 reports · high confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · high confidence.

Queue time(15% of score)

Poor4.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 55 reports · high confidence.

Car condition(15% of score)

Mixed6.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.9 · counts 30%
  • 9 of 300 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (193 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many reviews (about 36 in the last 8 months) report charges of roughly 130 to 890 euros for small marks, often under the bumpers or car, that travellers say were already there or cannot be seen; several mention no joint check-in inspection and a tablet signature at return.tripadvisor.com
  • Around 40 reviews describe pressure at the desk to buy the desk's own cover (typically 150 to 500 euros) even when full cover was already bought via a broker or elsewhere, with a deposit of 1,000 to 2,000 euros as the only alternative.tripadvisor.com
  • Roughly 25 reviews report extra costs not shown at booking, including refuelling fees of about 35 euros and above, rules on card expiry date (3 to 4 months of validity), debit cards refused for the deposit, and rentals refused to island residents.
  • About 25 reviews report long waits: shuttles taking 30 to 75 minutes, a pick-up point that is hard to find or wrongly described by booking sites, and counter queues of an hour or more.tripadvisor.com
  • Several recent reviews report deposits not released after weeks, post-rental charges with no supporting documents, or customer service that does not reply to emails.

Green flags (5)

  • About 17 reviews, including several from the last two months, report the deposit released within minutes to a few days when no new damage was found.
  • Many reviewers describe new, clean cars, and some received a free upgrade or a car matching the model booked.
  • About 25 reviews report quick pick-up and return, with the shuttle waiting or arriving immediately and the office only about 5 minutes from the terminal.
  • Travellers who booked directly or took the desk's full cover generally report few problems and no disputed charges.
  • Some reviewers describe flexible handling of changes: a late pick-up after a delay, a same-day car swap, an extended return time, or a return at another airport at no cost.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200–€1,000source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 291 recent Google reviews of this desk, which we do not republish.

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Click&Rent at other airports and stations

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Click&Rent at Tenerife South Airport: questions and answers

Is Click&Rent at Tenerife South Airport any good?

Click&Rent at Tenerife South Airport has a Counterwise Score of 4.1/10 (Poor) and is ranked No. 7 of 16 desks at the airport. Main green flag: About 17 reviews, including several from the last two months, report the deposit released within minutes to a few days when no new damage was found.. Main red flag: Many reviews (about 36 in the last 8 months) report charges of roughly 130 to 890 euros for small marks, often under the bumpers or car, that travellers say were already there or cannot be seen; several mention no joint check-in inspection and a tablet signature at return..

Do I need a credit card to rent from Click&Rent at Tenerife South Airport?

Yes. Click&Rent at Tenerife South Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Click&Rent at Tenerife South Airport?

The typical deposit at Click&Rent at Tenerife South Airport is €200–€1,000. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Click&Rent desk at Tenerife South Airport?

The Click&Rent desk is off-site, reached by shuttle from Tenerife South Airport (ride time not confirmed yet).

What are the opening hours of Click&Rent at Tenerife South Airport?

Click&Rent at Tenerife South Airport is open 08:00–22:00 daily. Fuel policy: full to full.

Other desks at Tenerife South Airport

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