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Counterwise

No. 4 of 17 at VLC

Click&Rent

at Valencia Airport

Shuttle
Counterwise Score 5.8 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Click&Rent at Valencia Airport is ranked No. 4 of 17 car rental desks at the airport, with a Counterwise Score of 5.8/10 (Poor).
  • The Click&Rent desk is off-site, reached by shuttle from Valencia Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €200–€1,000.
  • Fuel policy: full to full. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: About 16 recent reviews report charges after the rental (damage such as windscreen, wheel rim, bumper or scratches; fuel; admin fees), often between €30 and €630, several saying staff confirmed the car was fine at return and that the charge was disputed..

Based on 282 reviews analysed · Last updated · How scores work

The short version

Based on about 190 usable Google reviews from the last 4 months (after removing 17 and ignoring 92 star-only ratings), most travellers report quick, friendly pickup by shuttle, newer clean cars and little upselling. However, roughly 1 in 9 reviews describe disputed post-rental charges for damage or fuel, slow refunds, and swapped car models with surcharges, and wait times range from minutes to over an hour. Web evidence is mostly undated and only loosely consistent with the reviews.

AI-assisted summary of 282 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 25 reports · high confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · medium confidence.

Booking honoured(20% of score)

Poor4.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 22 reports · high confidence.

Queue time(15% of score)

Mixed6.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 32 reports · medium confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 34 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.4 · counts 30%
  • 18 of 300 recent reviews excluded as unreliable (solicited staff praise, other reasons). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (191 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • About 16 recent reviews report charges after the rental (damage such as windscreen, wheel rim, bumper or scratches; fuel; admin fees), often between €30 and €630, several saying staff confirmed the car was fine at return and that the charge was disputed.
  • Around 9 recent reviews describe slow or unanswered handling of refunds and disputes (deposit or rental money not returned for weeks, support not replying), although one disputed charge was refunded after about two weeks.
  • Several recent reviews report that the booked car model or van size was not handed over, with extra daily fees to get the model booked, or a wrong van size after a phone confirmation.
  • Several recent reviews say staff pushed extra insurance despite broker cover already bought, and a few say the car was refused or the extra cover was added unless they accepted it.
  • Some recent reviews report long waits of 45 minutes to 2 hours at the office or for the shuttle, with understaffing mentioned at busy times.

Green flags (5)

  • Many recent reviews describe quick, friendly pickup and return, sometimes in 5 minutes with online check-in.
  • About 20 reviews describe new, clean, well-kept cars, often with low mileage.
  • About 9 reviews say no pressure to buy extras and no surprises at the counter.
  • A few reviewers report the deposit released within minutes or days of returning the car.
  • The free shuttle from the airport is described as frequent and reliable in about 10 reviews, and the office is modern with a café.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200–€1,000source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 282 recent Google reviews of this desk, which we do not republish.

Before you go

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Click&Rent at other airports and stations

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Click&Rent at Valencia Airport: questions and answers

Is Click&Rent at Valencia Airport any good?

Click&Rent at Valencia Airport has a Counterwise Score of 5.8/10 (Poor) and is ranked No. 4 of 17 desks at the airport. Main green flag: Many recent reviews describe quick, friendly pickup and return, sometimes in 5 minutes with online check-in.. Main red flag: About 16 recent reviews report charges after the rental (damage such as windscreen, wheel rim, bumper or scratches; fuel; admin fees), often between €30 and €630, several saying staff confirmed the car was fine at return and that the charge was disputed..

Do I need a credit card to rent from Click&Rent at Valencia Airport?

Yes. Click&Rent at Valencia Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Click&Rent at Valencia Airport?

The typical deposit at Click&Rent at Valencia Airport is €200–€1,000. The lowest starting deposit at this airport is at Wiber (from €0).

Where is the Click&Rent desk at Valencia Airport?

The Click&Rent desk is off-site, reached by shuttle from Valencia Airport (ride time not confirmed yet).

What are the opening hours of Click&Rent at Valencia Airport?

Click&Rent at Valencia Airport is open 08:00–22:00 daily. Fuel policy: full to full.

Other desks at Valencia Airport

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