No. 2 of 21 at PMI

Top Gear Mobility

Name: Top Gear Mobility at Palma de Mallorca Airport: Counterwise rating
Item: Top Gear Mobility (Palma de Mallorca Airport)
Rating: 8.6
Author: Counterwise

at Palma de Mallorca Airport

Shuttle 10 minNo credit card needed

High consensus Check prices ↓

At a glance

Top Gear Mobility at Palma de Mallorca Airport is ranked No. 2 of 21 car rental desks at the airport, with a Counterwise Score of 8.6/10 (Great).
The Top Gear Mobility desk is off-site: the shuttle from Palma de Mallorca Airport takes about 10 minutes.
No credit card is required (debit cards accepted); the typical deposit is €0.
Fuel policy: same to same. Opening hours: 07:00–23:00 daily.
Main red flag from travellers: Several recent reviewers report waiting 20 to 60 minutes for the shuttle from the airport meeting point, while others report 5-10 minutes. Waits seem to vary with how many buses are running..

Based on 300 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on about 300 Google reviews from the last two months (about 210 with text, none excluded), this off-site shuttle desk is rated very highly. Travellers mostly report no deposit, no upselling, new cars and quick handovers. The recurring downsides are variable shuttle waits (some 20-60 minutes), a hard-to-find meeting point, dirty interior windows, and out-of-hours fees or strict late-return handling. The reviews cover only about two months, so long-term patterns are not visible.

AI-assisted summary of 300 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Great9.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 35 reports · high confidence.

Counter upselling(20% of score)

Great9.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 22 reports · high confidence.

Booking honoured(20% of score)

Great8.7/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · high confidence.

Queue time(15% of score)

Great8.2/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 55 reports · high confidence.

Car condition(15% of score)

Great8.2/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 8.8 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 10.0 · counts 30%
Pulled 12% toward the airport average, because recent reviews are few (114 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (3)

Several recent reviewers report waiting 20 to 60 minutes for the shuttle from the airport meeting point, while others report 5-10 minutes. Waits seem to vary with how many buses are running.
The pick-up meeting point is away from the terminal, is not signed with the company name, and is repeatedly described as hard to find. The company sends a WhatsApp video guide, which many say solves it.topgearmobility.com
Dirty interior windows or an unclean interior on handover is mentioned in around 8 recent reviews, and a few say it hampered visibility. Several reviewers also note that the car must be returned with a clean interior.

Green flags (5)

No card deposit is repeatedly reported, with zero-excess cover included in the price. The company's own site states no deposit is taken, and no deposit refund disputes appear in the reviews.topgearmobility.com mallorca.com
Around 20 reviews say nobody pressured them to buy extra insurance or upgrades at the desk.
Cars are very often described as new or low-mileage, and several reviewers received a larger or hybrid car than booked at no extra cost.
Fast handover and return, often within 5-15 minutes, helped by online pre-registration and WhatsApp guidance sent on arrival. A recent Trustpilot review also reports a shuttle within 10 minutes.uk.trustpilot.com
Several reviewers say debit cards were accepted, and a few mention a free second driver and unlimited mileage included in the rate.

Practical facts

Location	Off-site, shuttle about 10 minsource
Opening hours	07:00–23:00 dailysource
Credit card required	No, debit cards accepted (check conditions)source
Typical deposit	€0source
Fuel policy	Same to samesource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 300 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Allow extra time: the shuttle ride is about 10 min each way, plus waiting.
Check the closing time (07:00–23:00 daily). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

Top Gear Mobility at Palma de Mallorca Airport: questions and answers

Is Top Gear Mobility at Palma de Mallorca Airport any good?

Top Gear Mobility at Palma de Mallorca Airport has a Counterwise Score of 8.6/10 (Great) and is ranked No. 2 of 21 desks at the airport. Main green flag: No card deposit is repeatedly reported, with zero-excess cover included in the price. The company's own site states no deposit is taken, and no deposit refund disputes appear in the reviews.. Main red flag: Several recent reviewers report waiting 20 to 60 minutes for the shuttle from the airport meeting point, while others report 5-10 minutes. Waits seem to vary with how many buses are running..

Do I need a credit card to rent from Top Gear Mobility at Palma de Mallorca Airport?

No. Top Gear Mobility at Palma de Mallorca Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Top Gear Mobility at Palma de Mallorca Airport?

The typical deposit at Top Gear Mobility at Palma de Mallorca Airport is €0. The lowest starting deposit at this airport is at Autos Mallorca (€0).

Where is the Top Gear Mobility desk at Palma de Mallorca Airport?

The Top Gear Mobility desk is off-site: the shuttle from Palma de Mallorca Airport takes about 10 minutes.

What are the opening hours of Top Gear Mobility at Palma de Mallorca Airport?

Top Gear Mobility at Palma de Mallorca Airport is open 07:00–23:00 daily. Fuel policy: same to same.

Other desks at Palma de Mallorca Airport

Ranked by Counterwise Score. Compare all 21 desks side by side