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Counterwise

No. 13 of 21 at ALC

Click&Rent

at Alicante-Elche Miguel Hernández Airport

Shuttle 5 min
Counterwise Score 4.4 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Click&Rent at Alicante-Elche Miguel Hernández Airport is ranked No. 13 of 21 car rental desks at the airport, with a Counterwise Score of 4.4/10 (Poor).
  • The Click&Rent desk is off-site: the shuttle from Alicante Airport takes about 5 minutes.
  • A credit card in the main driver's name is required; the typical deposit is €200–€1,000.
  • Fuel policy: full to full. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: Many recent reviews (roughly 45 of about 200 text reviews, mostly from the last 3 months) report charges of roughly €50-650 for minor scratches or damage that customers say was already present or never proven, with some saying their photo or video evidence was not enough..

Based on 271 reviews analysed · Last updated · How scores work

The short version

Based on about 270 recent Google reviews after excluding 28 (about 200 with usable text), experiences are sharply split: many travellers like the cheap prices, shuttle, new cars and fast service, while a large and recent group report disputed damage charges, strong insurance selling and surprise counter fees. Web sources (recent Trustpilot and Tripadvisor excerpts, older forum posts) point the same way. If you rent here, check the card-expiry and card-type rules, the out-of-hours and fuel fees, and photograph or film the whole car at pick-up.

AI-assisted summary of 271 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 60 reports · high confidence.

Counter upselling(20% of score)

Poor4.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 35 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 50 reports · high confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 50 reports · high confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.1 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.9 · counts 30%
  • 29 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, duplicates). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (201 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews (roughly 45 of about 200 text reviews, mostly from the last 3 months) report charges of roughly €50-650 for minor scratches or damage that customers say was already present or never proven, with some saying their photo or video evidence was not enough.trustpilot.comie.trustpilot.com
  • Many reviews say nobody accompanies the customer to the car and there is no handover damage report, so the customer has to photograph all existing damage, often in the dark. Several say the return check was very thorough and that claimed damage had to be disproved by the customer.
  • About 25 reviews report strong pressure to buy the desk's own extra insurance even when cover was already bought via a broker, often with warnings about large deposit deductions.
  • Frequent reports of extra charges at the counter or on return: about €55 for pick-up or return outside office hours or very early, about €35 refuel fee even when the tank is returned full, and charges for early return or extra mileage.
  • Card rules cause refused or costlier rentals: the official site requires a card expiry more than 4 months away and excludes some card types, and about 12 recent reviews describe being refused the booked rental or pushed into a pricier option over card validity, debit cards or driving licence.clickrent.es

Green flags (5)

  • About 30 reviews describe a quick, simple pick-up and return, with a frequent, easy-to-find shuttle and short transfer.
  • About 25 reviews report new, clean, low-mileage cars, and several say they received a larger or higher-category car than booked.
  • About 9 recent reviews explicitly say no pushy insurance selling happened and customers could keep their own excess cover.
  • Several positive reports say the deposit was released immediately or within days after return, and some say a photo-backed damage query was resolved on the spot.
  • Many reviews call the counter and shuttle staff friendly and helpful, and some appreciate clear online check-in and good value pricing.

Practical facts

LocationOff-site, shuttle about 5 minsource
Opening hours08:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€200–€1,000source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 271 recent Google reviews of this desk, which we do not republish.

Before you go

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Click&Rent at other airports and stations

Same brand, different counter. We rate each location on its own.

Click&Rent at Alicante Airport: questions and answers

Is Click&Rent at Alicante Airport any good?

Click&Rent at Alicante-Elche Miguel Hernández Airport has a Counterwise Score of 4.4/10 (Poor) and is ranked No. 13 of 21 desks at the airport. Main green flag: About 30 reviews describe a quick, simple pick-up and return, with a frequent, easy-to-find shuttle and short transfer.. Main red flag: Many recent reviews (roughly 45 of about 200 text reviews, mostly from the last 3 months) report charges of roughly €50-650 for minor scratches or damage that customers say was already present or never proven, with some saying their photo or video evidence was not enough..

Do I need a credit card to rent from Click&Rent at Alicante Airport?

Yes. Click&Rent at Alicante-Elche Miguel Hernández Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Click&Rent at Alicante Airport?

The typical deposit at Click&Rent at Alicante-Elche Miguel Hernández Airport is €200–€1,000. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Click&Rent desk at Alicante Airport?

The Click&Rent desk is off-site: the shuttle from Alicante Airport takes about 5 minutes.

What are the opening hours of Click&Rent at Alicante Airport?

Click&Rent at Alicante-Elche Miguel Hernández Airport is open 08:00–22:00 daily. Fuel policy: full to full.

Other desks at Alicante Airport

Ranked by Counterwise Score. Compare all 21 desks side by side