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Counterwise

No. 15 of 21 at PMI

Sicily by Car

at Palma de Mallorca Airport

Shuttle
Counterwise Score 3.4 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Sicily by Car at Palma de Mallorca Airport is ranked No. 15 of 21 car rental desks at the airport, with a Counterwise Score of 3.4/10 (Poor).
  • The Sicily by Car desk is off-site, reached by shuttle from Palma de Mallorca Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €300–€1,300.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily incl. holidays.
  • Main red flag from travellers: Many recent reviews report pressure at the counter to buy the desk's own insurance even when full cover was already bought via a broker, often alongside a card being refused for the deposit and the desk's cover then offered as the fix; a local directory page also notes customers report this..

Based on 293 reviews analysed · Last updated · How scores work

The short version

Based on about 225 informative recent Google reviews of this off-site desk (293 after exclusions, 48 of them star-only), experiences are sharply split. Many travellers praise the new, cheap cars and quick returns. A large share report insurance pressure, extra charges when a card is not accepted, long shuttle and desk waits, and slow deposit refunds. Prepared renters (physical credit card in the driver's name, own photos, extra time for the shuttle) fare best; web evidence is thin and mostly undated.

AI-assisted summary of 293 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 38 reports · high confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 85 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 75 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 60 reports · high confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 55 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 2.5 · counts 30%
  • 7 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other reasons). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (208 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Many recent reviews report pressure at the counter to buy the desk's own insurance even when full cover was already bought via a broker, often alongside a card being refused for the deposit and the desk's cover then offered as the fix; a local directory page also notes customers report this.mallorca.com
  • A large share of reviews say the booking was only released after extra mandatory charges: debit or non-physical cards refused, young-driver fees not shown at booking, repeated insurance, or the main driver and card holder not matching.
  • Long waits are frequently reported: a single shuttle van and few desk agents, with 40 minutes to 2 hours at the shuttle or desk, shuttle no-shows in the evening before the 23:00 closing, and a hard-to-find pick-up point.
  • Several reviews within the last year report deposits or fuel-hold refunds taking weeks or not arriving, and unanswered phone calls and emails.
  • Handover damage documentation is often sparse (inspection report only emailed later), and a few travellers report disputed scratch charges at return that they countered with their own photos.

Green flags (4)

  • Cars are described as new or nearly new and clean in a large share of reviews, often with low mileage and sometimes an upgraded category.mallorca.com
  • Many travellers who arrive with a physical credit card in the driver's name and decline extra cover report quick pickup and return and no sales pressure, with the deposit released within hours to a few days.
  • Prices are widely described as very low compared with desks inside the terminal, and many reviewers say the price justified the trade-offs.mallorca.com
  • Returns are often described as quick with a staff check of fuel and condition, and some reviewers received a return report or deposit release soon after.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours07:00–23:00 daily incl. holidayssource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€300–€1,300source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 293 recent Google reviews of this desk, which we do not republish.

Before you go

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Sicily by Car at other airports and stations

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Sicily by Car at Palma de Mallorca Airport: questions and answers

Is Sicily by Car at Palma de Mallorca Airport any good?

Sicily by Car at Palma de Mallorca Airport has a Counterwise Score of 3.4/10 (Poor) and is ranked No. 15 of 21 desks at the airport. Main green flag: Cars are described as new or nearly new and clean in a large share of reviews, often with low mileage and sometimes an upgraded category.. Main red flag: Many recent reviews report pressure at the counter to buy the desk's own insurance even when full cover was already bought via a broker, often alongside a card being refused for the deposit and the desk's cover then offered as the fix; a local directory page also notes customers report this..

Do I need a credit card to rent from Sicily by Car at Palma de Mallorca Airport?

Yes. Sicily by Car at Palma de Mallorca Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Sicily by Car at Palma de Mallorca Airport?

The typical deposit at Sicily by Car at Palma de Mallorca Airport is €300–€1,300. The lowest starting deposit at this airport is at Autos Mallorca (€0).

Where is the Sicily by Car desk at Palma de Mallorca Airport?

The Sicily by Car desk is off-site, reached by shuttle from Palma de Mallorca Airport (ride time not confirmed yet).

What are the opening hours of Sicily by Car at Palma de Mallorca Airport?

Sicily by Car at Palma de Mallorca Airport is open 07:00–23:00 daily incl. holidays. Fuel policy: full to full.

Other desks at Palma de Mallorca Airport

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