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Counterwise

No. 20 of 37 at CTA

U-Save

at Catania-Fontanarossa "Vincenzo Bellini" Airport

Short walk
Counterwise Score 4.2 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • U-Save at Catania-Fontanarossa "Vincenzo Bellini" Airport is ranked No. 20 of 37 car rental desks at the airport, with a Counterwise Score of 4.2/10 (Poor).
  • The U-Save desk is in a nearby car park or building, a short walk from the terminal at Catania Airport (walking time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: Many recent reviews say that when the card shown was a debit, virtual or non-matching card (or flagged as such by the desk), the only way to collect the car was to pay roughly €170 to €500 extra for the desk's own cover, or the rental was refused and prepaid money lost..

Based on 227 reviews analysed · Last updated · How scores work

The short version

Based on 227 kept Google reviews (about 141 with substantive content, the rest star-only or very generic), this desk is sharply polarised. Many travellers praise new, clean cars, friendly staff and fast deposit release. A large share of recent complaints concern pressure to buy desk insurance, card rules (debit or virtual cards) leading to extra charges or refused rentals, and recent delays in deposit release. Web evidence is thin, mostly undated aggregator pages, so the review picture carries most of the weight.

AI-assisted summary of 227 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 21 reports · medium confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 40 reports · high confidence.

Booking honoured(20% of score)

Poor2.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 43 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 28 reports · medium confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.1 · counts 30%
  • 8 of 235 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 10% toward the airport average, because recent reviews are few (128 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews say that when the card shown was a debit, virtual or non-matching card (or flagged as such by the desk), the only way to collect the car was to pay roughly €170 to €500 extra for the desk's own cover, or the rental was refused and prepaid money lost.
  • Repeated reports of strong pressure to buy additional desk insurance even when travellers had already bought cover through a broker, airline or card, in some cases doubling or tripling the rental cost.
  • About ten reviews report refusals at the counter or no car handed over despite prepayment: no return or onward ticket, flight delay or late arrival, expired licence, or a request to change the driver. Several say they could not obtain a refund.
  • Recent reports of deposits not released and unanswered messages (four reviews in the last two months), plus several reports of charges for scratches the traveller says were not theirs (€800 deducted in one case).
  • Several reviews mention a €14 washing fee, or an expectation to wash the car yourself before return, that some travellers found unclear in advance. One traveller reports being charged for a wash despite receiving a dirty car.

Green flags (5)

  • Many reviews describe new, clean, well-equipped cars, and several say the car matched the booked category or was upgraded.
  • Several reviews report the deposit released the same day or within a few days, with a quick return inspection, mainly from travellers who followed the card requirements.
  • Many reviews describe friendly desk staff and a quick, simple pickup and return, especially with online pre-registration.
  • Some travellers who met the card rules and declined extra cover report no pressure and no new fees at the desk.
  • The desk is described as a signposted walk of about 300 m from Terminal C, in the VIP car park, so no shuttle is needed. Some reviews still say it is hard to find.usave.com

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours08:00–22:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 227 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

U-Save at other airports and stations

Same brand, different counter. We rate each location on its own.

U-Save at Catania Airport: questions and answers

Is U-Save at Catania Airport any good?

U-Save at Catania-Fontanarossa "Vincenzo Bellini" Airport has a Counterwise Score of 4.2/10 (Poor) and is ranked No. 20 of 37 desks at the airport. Main green flag: Many reviews describe new, clean, well-equipped cars, and several say the car matched the booked category or was upgraded.. Main red flag: Many recent reviews say that when the card shown was a debit, virtual or non-matching card (or flagged as such by the desk), the only way to collect the car was to pay roughly €170 to €500 extra for the desk's own cover, or the rental was refused and prepaid money lost..

Do I need a credit card to rent from U-Save at Catania Airport?

Not confirmed yet. We have not yet confirmed whether U-Save at Catania-Fontanarossa "Vincenzo Bellini" Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at U-Save at Catania Airport?

The deposit amount at U-Save at Catania-Fontanarossa "Vincenzo Bellini" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at B-Rent (from €90).

Where is the U-Save desk at Catania Airport?

The U-Save desk is in a nearby car park or building, a short walk from the terminal at Catania Airport (walking time not confirmed yet).

What are the opening hours of U-Save at Catania Airport?

U-Save at Catania-Fontanarossa "Vincenzo Bellini" Airport is open 08:00–22:00 daily. Fuel policy: same to same.

Other desks at Catania Airport

Ranked by Counterwise Score. Compare all 37 desks side by side