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Counterwise

No. 36 of 37 at CTA

Rental Plus

at Catania-Fontanarossa "Vincenzo Bellini" Airport

Short walk
Counterwise Score 2.1 out of 10, rated Poor.Low consensusCheck prices ↓

At a glance

  • Rental Plus at Catania-Fontanarossa "Vincenzo Bellini" Airport is ranked No. 36 of 37 car rental desks at the airport, with a Counterwise Score of 2.1/10 (Poor).
  • The Rental Plus desk is in a nearby car park or building, a short walk from the terminal at Catania Airport (walking time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–22:00 daily (DiscoverCars pick-up/drop-off hours 08:30–20:30).
  • Main red flag from travellers: Dozens of kept reviews from the last 12 months say a prepaid booking was treated as expired after about an hour of lateness, even when the flight was delayed or the desk had been told. Travellers were offered a larger car at a much higher price or lost the money paid..

Based on 280 reviews analysed · Last updated · How scores work

The short version

Based on about 263 usable Google reviews of this desk (after excluding 18 staff-praise, duplicate or off-location reviews), the last 12 months are dominated by complaints. These are bookings cancelled after about an hour of lateness, mandatory extra cover when a physical credit card is missing, disputed damage or cleaning charges, and long counter waits. Positive reviews, mostly older, describe fast handovers, new cars and quick deposit release; web sources are mostly undated and mixed, so treat them with caution.

AI-assisted summary of 280 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor1.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 60 reports · high confidence.

Counter upselling(20% of score)

Poor2.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 45 reports · high confidence.

Booking honoured(20% of score)

Poor1.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 70 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 38 reports · high confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 2.3 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 0.8 · counts 30%
  • 19 of 299 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 11% toward the airport average, because recent reviews are few (120 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Dozens of kept reviews from the last 12 months say a prepaid booking was treated as expired after about an hour of lateness, even when the flight was delayed or the desk had been told. Travellers were offered a larger car at a much higher price or lost the money paid.trustpilot.com
  • Many recent reviews report damage charges of roughly 100 to 1,000 euros for scratches, wheel rims or locks that travellers say were already on the car, often taken within minutes of return after an unattended pick-up or return. Several say photo evidence was not accepted, and a few say charges were reversed only after formal complaints.
  • A physical credit card in the driver's name is required. Reviewers report that debit, digital, prepaid or other-name cards were refused and that they had to buy the desk's own cover, typically 250 to 900 euros, or lose the booking, even when the cover was already included via a broker.discovermpvs.comdiscovercars.com
  • Repeated reports of insistent selling of extra insurance and add-ons at pick-up, including to travellers who already had full cover through a booking site, plus conflicting statements about whether a car wash is compulsory.
  • Cleaning, refuel or out-of-hours fees of about 14 to 92 euros were charged after return, reportedly despite a washed car, a full tank or advance notice of a late arrival. Complaints often went unanswered.

Green flags (4)

  • A steady stream of reviews, including several from the last few months, describe a quick, uncomplicated pick-up and drop-off, friendly desk staff and a clean, recent-model car.
  • Where deposits were released without dispute, reviewers report the hold lifted the same day or within about 3 to 7 days.trustpilot.com
  • Several reviewers report receiving a free or low-cost upgrade to a newer or larger car than the one booked.
  • Mostly older reviews say extra insurance was offered once without pressure and was dropped after a polite refusal.

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours08:00–22:00 daily (DiscoverCars pick-up/drop-off hours 08:30–20:30)source
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 280 recent Google reviews of this desk, which we do not republish.

Before you go

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Rental Plus at other airports and stations

Same brand, different counter. We rate each location on its own.

Rental Plus at Catania Airport: questions and answers

Is Rental Plus at Catania Airport any good?

Rental Plus at Catania-Fontanarossa "Vincenzo Bellini" Airport has a Counterwise Score of 2.1/10 (Poor) and is ranked No. 36 of 37 desks at the airport. Main green flag: A steady stream of reviews, including several from the last few months, describe a quick, uncomplicated pick-up and drop-off, friendly desk staff and a clean, recent-model car.. Main red flag: Dozens of kept reviews from the last 12 months say a prepaid booking was treated as expired after about an hour of lateness, even when the flight was delayed or the desk had been told. Travellers were offered a larger car at a much higher price or lost the money paid..

Do I need a credit card to rent from Rental Plus at Catania Airport?

Yes. Rental Plus at Catania-Fontanarossa "Vincenzo Bellini" Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Rental Plus at Catania Airport?

The deposit amount at Rental Plus at Catania-Fontanarossa "Vincenzo Bellini" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at B-Rent (from €90).

Where is the Rental Plus desk at Catania Airport?

The Rental Plus desk is in a nearby car park or building, a short walk from the terminal at Catania Airport (walking time not confirmed yet).

What are the opening hours of Rental Plus at Catania Airport?

Rental Plus at Catania-Fontanarossa "Vincenzo Bellini" Airport is open 08:00–22:00 daily (DiscoverCars pick-up/drop-off hours 08:30–20:30). Fuel policy: same to same.

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