Skip to content
Counterwise

No. 3 of 21 at ALC

Victoria Cars

at Alicante-Elche Miguel Hernández Airport

Shuttle 2 min
Counterwise Score 7.1 out of 10, rated Mixed.Medium consensusCheck prices ↓

At a glance

  • Victoria Cars at Alicante-Elche Miguel Hernández Airport is ranked No. 3 of 21 car rental desks at the airport, with a Counterwise Score of 7.1/10 (Mixed).
  • The Victoria Cars desk is off-site: the shuttle from Alicante Airport takes about 2 minutes.
  • A credit card in the main driver's name is required; the typical deposit is €0–€1,200.
  • Fuel policy: full to full. Opening hours: 24 hours (surcharge €20–50 for pick-up/return 22:00–08:00).
  • Main red flag from travellers: Several recent reviews and 2026 Trustpilot/Tripadvisor posts report charges after the car was returned (damage roughly 65-195 EUR, or fuel refunds cut), often after a check-in or return inspection that was not documented in writing or was done without the customer. Some report refunds taking 2-3 weeks..

Based on 298 reviews analysed · Last updated · How scores work

The short version

Based on about 204 relevant recent Google reviews (2 excluded as off-location), the large majority are positive, with quick shuttles, clean cars and fast fuel-deposit refunds. A recurring minority of recent reviews and web posts report post-return damage or fuel charges, slow refunds, peak-time shuttle waits and rude staff, so travellers should document the car at pick-up and return. Web evidence is mostly user posts on review sites and is mixed.

AI-assisted summary of 298 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 38 reports · high confidence.

Counter upselling(20% of score)

Mixed7.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · medium confidence.

Booking honoured(20% of score)

Mixed7.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · medium confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · medium confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 6.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 8.8 · counts 30%
  • 2 of 300 recent reviews excluded as unreliable (other locations). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (154 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

  • Several recent reviews and 2026 Trustpilot/Tripadvisor posts report charges after the car was returned (damage roughly 65-195 EUR, or fuel refunds cut), often after a check-in or return inspection that was not documented in writing or was done without the customer. Some report refunds taking 2-3 weeks.uk.trustpilot.comie.trustpilot.comuk.trustpilot.comtripadvisor.com
  • Multiple recent reviews report long or chaotic shuttle waits at the airport stop (one cites 45 minutes), crowded vans and confusion over the pick-up point number.
  • Several recent reviews report cars that differ from what was booked (category or gearbox) or have faults such as misalignment, noises, worn tyres, warning lights or a car that would not start.
  • A number of recent reviews describe rude or unwelcoming desk staff at pick-up or return, even among otherwise positive reviews.

Green flags (5)

  • Around 20 recent reviews report the fuel deposit refunded quickly, usually within 1-2 days and sometimes the same day.
  • Many reviews report no hidden fees and no pressure to buy extras, with the quoted price being the price paid.
  • Most reviews describe clean, new or low-mileage cars, with several mentioning free upgrades.
  • Shuttle and desk handling is described as quick and easy in a large share of reviews, and the shuttle ride to the office is short.victoriacars.com
  • A full-cover option without a card hold is mentioned by several reviewers and by the brand's own site, which helps travellers without a credit card.victoriacars.com

Practical facts

LocationOff-site, shuttle about 2 minsource
Opening hours24 hours (surcharge €20–50 for pick-up/return 22:00–08:00)source
Credit card requiredYes, in the main driver’s namesource
Typical deposit€0–€1,200source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 298 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Victoria Cars at Alicante Airport: questions and answers

Is Victoria Cars at Alicante Airport any good?

Victoria Cars at Alicante-Elche Miguel Hernández Airport has a Counterwise Score of 7.1/10 (Mixed) and is ranked No. 3 of 21 desks at the airport. Main green flag: Around 20 recent reviews report the fuel deposit refunded quickly, usually within 1-2 days and sometimes the same day.. Main red flag: Several recent reviews and 2026 Trustpilot/Tripadvisor posts report charges after the car was returned (damage roughly 65-195 EUR, or fuel refunds cut), often after a check-in or return inspection that was not documented in writing or was done without the customer. Some report refunds taking 2-3 weeks..

Do I need a credit card to rent from Victoria Cars at Alicante Airport?

Yes. Victoria Cars at Alicante-Elche Miguel Hernández Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Victoria Cars at Alicante Airport?

The typical deposit at Victoria Cars at Alicante-Elche Miguel Hernández Airport is €0–€1,200. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Victoria Cars desk at Alicante Airport?

The Victoria Cars desk is off-site: the shuttle from Alicante Airport takes about 2 minutes.

What are the opening hours of Victoria Cars at Alicante Airport?

Victoria Cars at Alicante-Elche Miguel Hernández Airport is open 24 hours (surcharge €20–50 for pick-up/return 22:00–08:00). Fuel policy: full to full.

Other desks at Alicante Airport

Ranked by Counterwise Score. Compare all 21 desks side by side