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Counterwise

No. 1 of 21 at ALC

SOLO Rent a Car

at Alicante-Elche Miguel Hernández Airport

Shuttle
Counterwise Score 8.4 out of 10, rated Great.Medium consensusCheck prices ↓

At a glance

  • SOLO Rent a Car at Alicante-Elche Miguel Hernández Airport is ranked No. 1 of 21 car rental desks at the airport, with a Counterwise Score of 8.4/10 (Great).
  • The SOLO Rent a Car desk is off-site, reached by shuttle from Alicante Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is up to €3,000.
  • Fuel policy: full to full. Opening hours: Pick-ups 08:00–00:00 daily; returns 24/7.
  • Main red flag from travellers: Several recent reviews report unexpected extra charges: a cross-border fee of about 390 euros after staff reportedly said driving to Portugal was fine, a roughly 100 euro surcharge versus the booking, a daily insurance charge when a debit card was used, and a km/insurance surcharge. Check card rules, mileage and border terms before booking..

Based on 282 reviews analysed · Last updated · How scores work

The short version

Based on 282 Google reviews kept after excluding 7 (about 234 with text), this off-site desk reached by free shuttle is rated very positively for quick pickup, new cars, low prices and little upselling. A small share of recent reviews report unexpected charges (cross-border fee, debit-card insurance, mileage), scruffy cars or long waits, so check card, mileage and border terms before booking. Independent web evidence is mostly Trustpilot summaries plus undated pages, and it broadly agrees with the reviews.

AI-assisted summary of 282 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Great8.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 18 reports · medium confidence.

Counter upselling(20% of score)

Great9.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 13 reports · high confidence.

Booking honoured(20% of score)

Mixed7.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 22 reports · medium confidence.

Queue time(15% of score)

Great8.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 27 reports · high confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 8.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 10.0 · counts 30%
  • 7 of 289 recent reviews excluded as unreliable (solicited staff praise, other reasons). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (154 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (3)

  • Several recent reviews report unexpected extra charges: a cross-border fee of about 390 euros after staff reportedly said driving to Portugal was fine, a roughly 100 euro surcharge versus the booking, a daily insurance charge when a debit card was used, and a km/insurance surcharge. Check card rules, mileage and border terms before booking.
  • A minority of recent reviews describe worn, scruffy or faulty cars (a heavily marked budget model given instead of a booked premium class, stained interior, battery warnings, poor tyres), unlike the new cars most reviewers report.
  • The shuttle must be requested by phone after landing. A few recent reviews report waits of about 40 minutes up to over an hour when staffing was thin or the traveller did not know to call.qeeq.com

Green flags (5)

  • Fast free shuttle pickup and handover is described in very many reviews, typically a few minutes after calling. A damage report with photos is emailed before the keys are handed over, and a confirmation email follows the return.qeeq.comtrustpilot.com
  • Around a dozen reviews say there was no pressure to buy extra insurance, including travellers who declined cover or used outside cover.
  • Deposit released quickly in recent reports, from a few hours to within a day or a few days after return.trustpilot.com
  • Most reviewers describe new or near-new, clean cars at low prices, including 9-seat vans and minibuses.
  • Staff are repeatedly described as flexible with late or delayed flights and out-of-hours pickups and returns.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hoursPick-ups 08:00–00:00 daily; returns 24/7source
Credit card requiredYes, in the main driver’s namesource
Typical depositup to €3,000source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 282 recent Google reviews of this desk, which we do not republish.

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SOLO Rent a Car at other airports and stations

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SOLO Rent a Car at Alicante Airport: questions and answers

Is SOLO Rent a Car at Alicante Airport any good?

SOLO Rent a Car at Alicante-Elche Miguel Hernández Airport has a Counterwise Score of 8.4/10 (Great) and is ranked No. 1 of 21 desks at the airport. Main green flag: Fast free shuttle pickup and handover is described in very many reviews, typically a few minutes after calling. A damage report with photos is emailed before the keys are handed over, and a confirmation email follows the return.. Main red flag: Several recent reviews report unexpected extra charges: a cross-border fee of about 390 euros after staff reportedly said driving to Portugal was fine, a roughly 100 euro surcharge versus the booking, a daily insurance charge when a debit card was used, and a km/insurance surcharge. Check card rules, mileage and border terms before booking..

Do I need a credit card to rent from SOLO Rent a Car at Alicante Airport?

Yes. SOLO Rent a Car at Alicante-Elche Miguel Hernández Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at SOLO Rent a Car at Alicante Airport?

The typical deposit at SOLO Rent a Car at Alicante-Elche Miguel Hernández Airport is up to €3,000. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the SOLO Rent a Car desk at Alicante Airport?

The SOLO Rent a Car desk is off-site, reached by shuttle from Alicante Airport (ride time not confirmed yet).

What are the opening hours of SOLO Rent a Car at Alicante Airport?

SOLO Rent a Car at Alicante-Elche Miguel Hernández Airport is open Pick-ups 08:00–00:00 daily; returns 24/7. Fuel policy: full to full.

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