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Counterwise

No. 4 of 21 at ALC

Moovers Mobility Lovers

at Alicante-Elche Miguel Hernández Airport

Shuttle 5 min
Counterwise Score 6.5 out of 10, rated Mixed.Medium consensusCheck prices ↓

At a glance

  • Moovers Mobility Lovers at Alicante-Elche Miguel Hernández Airport is ranked No. 4 of 21 car rental desks at the airport, with a Counterwise Score of 6.5/10 (Mixed).
  • The Moovers Mobility Lovers desk is off-site: the shuttle from Alicante Airport takes about 5 minutes.
  • A credit card in the main driver's name is required; the typical deposit is €0–€1,000.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily (Fly&Drive rate 07:00–22:00).
  • Main red flag from travellers: Since mid-September about 9 reviews report bookings cancelled or car refused at or just before pickup, mostly because the customer had no arrival and return flight details, a condition they say was not clear at booking. Several say the prepaid amount or deposit was kept or not refunded, and some say calls went unanswered..

Based on 263 reviews analysed · Last updated · How scores work

The short version

Based on about 237 useful recent Google reviews (August to November 2026) after exclusions, this off-site shuttle desk gets very high marks for new, clean cars, friendly staff and quick handovers. Since September, however, a cluster of reviews reports bookings refused or cancelled over flight-ticket requirements and €120-425 charges for minor scratches, so travellers should have arrival and return flight details, a credit card and their own photos and video ready. Web evidence is mostly positive but thin and partly undated.

AI-assisted summary of 263 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 25 reports · high confidence.

Counter upselling(20% of score)

Mixed7.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 14 reports · medium confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 22 reports · high confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 28 reports · high confidence.

Car condition(15% of score)

Great9.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 5.9 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 8.4 · counts 30%
  • 37 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (154 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

  • Since mid-September about 9 reviews report bookings cancelled or car refused at or just before pickup, mostly because the customer had no arrival and return flight details, a condition they say was not clear at booking. Several say the prepaid amount or deposit was kept or not refunded, and some say calls went unanswered.
  • About 10 reviews since September report damage charges of roughly €120-425 for small scratches or marks that customers say were barely visible or already present, plus one €50 fuel charge. Reviewers also complain that the damage pricing was not explained transparently.
  • A credit card in the main driver's name appears to be needed for the deposit on basic rates. Several reviews report problems when bringing a debit card, a card in the wrong name or a card that could not take a hold, and being pushed to buy the desk's full cover.
  • A few recent reviews report shuttle problems at pickup: waits of 15-30 minutes, a shuttle that did not stop, or phone calls unanswered. One reviewer says you must message the desk on arrival.

Green flags (4)

  • Cars are repeatedly described as new, clean and in very good condition, with several reports of free upgrades or similar-category swaps.
  • Most reviewers describe friendly, helpful staff and a smooth, quick pickup and return, with a free shuttle between airport and office.
  • About 9 reviews say there was no pressure to buy extra insurance, particularly when the customer had their own cover.
  • Several reviews praise the detailed photo inspection at pickup and return, with photos emailed, and report deposit holds released the same day.

Practical facts

LocationOff-site, shuttle about 5 minsource
Opening hours07:00–23:00 daily (Fly&Drive rate 07:00–22:00)source
Credit card requiredYes, in the main driver’s namesource
Typical deposit€0–€1,000source
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 263 recent Google reviews of this desk, which we do not republish.

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Moovers Mobility Lovers at Alicante Airport: questions and answers

Is Moovers Mobility Lovers at Alicante Airport any good?

Moovers Mobility Lovers at Alicante-Elche Miguel Hernández Airport has a Counterwise Score of 6.5/10 (Mixed) and is ranked No. 4 of 21 desks at the airport. Main green flag: Cars are repeatedly described as new, clean and in very good condition, with several reports of free upgrades or similar-category swaps.. Main red flag: Since mid-September about 9 reviews report bookings cancelled or car refused at or just before pickup, mostly because the customer had no arrival and return flight details, a condition they say was not clear at booking. Several say the prepaid amount or deposit was kept or not refunded, and some say calls went unanswered..

Do I need a credit card to rent from Moovers Mobility Lovers at Alicante Airport?

Yes. Moovers Mobility Lovers at Alicante-Elche Miguel Hernández Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Moovers Mobility Lovers at Alicante Airport?

The typical deposit at Moovers Mobility Lovers at Alicante-Elche Miguel Hernández Airport is €0–€1,000. The lowest starting deposit at this airport is at Goldcar (€0–€950).

Where is the Moovers Mobility Lovers desk at Alicante Airport?

The Moovers Mobility Lovers desk is off-site: the shuttle from Alicante Airport takes about 5 minutes.

What are the opening hours of Moovers Mobility Lovers at Alicante Airport?

Moovers Mobility Lovers at Alicante-Elche Miguel Hernández Airport is open 07:00–23:00 daily (Fly&Drive rate 07:00–22:00). Fuel policy: full to full.

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