No. 16 of 21 at ALC

Wheego

Name: Wheego at Alicante-Elche Miguel Hernández Airport: Counterwise rating
Item: Wheego (Alicante-Elche Miguel Hernández Airport)
Rating: 4
Author: Counterwise

at Alicante-Elche Miguel Hernández Airport

Shuttle

Medium consensus Check prices ↓

At a glance

Wheego at Alicante-Elche Miguel Hernández Airport is ranked No. 16 of 21 car rental desks at the airport, with a Counterwise Score of 4.0/10 (Poor).
The Wheego desk is off-site, reached by shuttle from Alicante Airport (ride time not confirmed yet).
The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
Fuel policy: not confirmed yet. Opening hours: 08:00–22:00 daily.
Main red flag from travellers: Many recent reviews report damage charges of roughly €800-1,150 (often for tiny windscreen chips or small scratches), deposits kept, and no response to complaints, sometimes even when photos or video show the marks were already there. Travellers advise filming the whole car at pickup..

Based on 285 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on about 270 Google reviews with text (14 excluded), opinions are sharply split: many 5-star reviews praise new, clean cars and fast service, while a steady stream of recent reviews, up to November 2026, report disputed damage charges, pressure to buy insurance, card refusals and bookings cancelled after late arrivals. The web evidence, mostly undated forum and review-site pages, points the same way. Anyone renting here should film the car in detail, check the card and arrival-time conditions beforehand, and allow extra time for the off-airport shuttle.

AI-assisted summary of 285 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 36 reports · high confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 29 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 39 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · medium confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 57 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 3.2 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 5.4 · counts 30%
15 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, other reasons). How we clean reviews
Pulled 10% toward the airport average, because recent reviews are few (138 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Many recent reviews report damage charges of roughly €800-1,150 (often for tiny windscreen chips or small scratches), deposits kept, and no response to complaints, sometimes even when photos or video show the marks were already there. Travellers advise filming the whole car at pickup.tripadvisor.com tripadvisor.com discovercars.com
Several recent reviews say that arriving late (about 1-4 hours, often after a flight delay) led to the booking being treated as cancelled and offered back only with extra insurance or a higher price, sometimes €300-650 more.trustpilot.com tripadvisor.com
Frequent reports of strong pressure at the desk to buy the desk's own insurance, with credit cards refused for the deposit (name mismatch, no raised numbers, card expiring soon) so the extra cover becomes the only way to get the car; one traveller reports cancelling the pickup altogether.trustpilot.com
Extra charges not clear at booking are reported repeatedly: €50-60 out-of-hours pickup or drop-off fees, fuel charges of about €68-150 despite a full-to-full expectation, and slow or missing refunds of fuel deposits.
The office is off-airport and many recent reviews report confusing meeting points, shuttles that take 30-60+ minutes to arrive, and unanswered calls, which makes arrival after a flight stressful.wheegorentalcar.com discovercars.com tripadvisor.com

Green flags (4)

Around 40 reviews, many of them recent, describe new or nearly new cars that were clean and in good condition.
Many travellers describe quick, easy pickup and return, with the shuttle arriving within minutes or after a short call, and a fast digital handover.
Several reviewers report a free upgrade or a better car than the one booked, and a few say there was no hard sell on insurance.
Some reviewers report the card deposit released immediately or without disputes, including after a minor incident covered by their own insurance.

Practical facts

Location	Off-site, by shuttle (ride time not confirmed yet)source
Opening hours	08:00–22:00 dailysource
Credit card required	Not confirmed yet
Typical deposit	Not confirmed yet
Fuel policy	Not confirmed yet
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 285 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check before you travel whether this desk accepts debit cards for the deposit (not confirmed yet).
Allow extra time for the shuttle ride and the wait (ride time not confirmed yet).
Check the closing time (08:00–22:00 daily). If your flight lands late, call the desk: some wait, others close on time.

Wheego at other airports and stations

Same brand, different counter. We rate each location on its own.

Wheego at Alicante Airport: questions and answers

Is Wheego at Alicante Airport any good?

Wheego at Alicante-Elche Miguel Hernández Airport has a Counterwise Score of 4.0/10 (Poor) and is ranked No. 16 of 21 desks at the airport. Main green flag: Around 40 reviews, many of them recent, describe new or nearly new cars that were clean and in good condition.. Main red flag: Many recent reviews report damage charges of roughly €800-1,150 (often for tiny windscreen chips or small scratches), deposits kept, and no response to complaints, sometimes even when photos or video show the marks were already there. Travellers advise filming the whole car at pickup..

Do I need a credit card to rent from Wheego at Alicante Airport?

Not confirmed yet. We have not yet confirmed whether Wheego at Alicante-Elche Miguel Hernández Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Wheego at Alicante Airport?

The deposit amount at Wheego at Alicante-Elche Miguel Hernández Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Goldcar (€0–€950).

Where is the Wheego desk at Alicante Airport?

The Wheego desk is off-site, reached by shuttle from Alicante Airport (ride time not confirmed yet).

What are the opening hours of Wheego at Alicante Airport?

Wheego at Alicante-Elche Miguel Hernández Airport is open 08:00–22:00 daily. Fuel policy: not confirmed yet.

Other desks at Alicante Airport

Ranked by Counterwise Score. Compare all 21 desks side by side