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Sicily by Car

Name: Sicily by Car at Valencia Airport: Counterwise rating
Item: Sicily by Car (Valencia Airport)
Rating: 5.2
Author: Counterwise

at Valencia Airport

In terminal

Medium consensus Check prices ↓

At a glance

Sicily by Car at Valencia Airport is ranked No. 9 of 17 car rental desks at the airport, with a Counterwise Score of 5.2/10 (Poor).
The Sicily by Car desk is inside the terminal at Valencia Airport.
A credit card in the main driver's name is required; the typical deposit is €300–€1,300.
Fuel policy: full to full. Opening hours: 07:00–23:00 daily, including holidays.
Main red flag from travellers: Many recent reviews report that the desk refused debit, digital or third-party cards at pickup and demanded extra payment (roughly 80 to 350 euros) or a pricier insurance package, or the customer lost the booking..

Based on 128 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on about 109 usable recent Google reviews with text (after excluding 76 reviews, mostly staff-praise), this desk has new, clean cars and many friendly pickups. However, a notable cluster of reviews since August describes card-rule problems with costly extras at the counter, disputed damage charges and long queues. Travellers should confirm the credit card rule before booking and document the car thoroughly; the desk appears to have been operating only since about spring 2026, so the evidence period is short.

AI-assisted summary of 128 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 14 reports · medium confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 17 reports · medium confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 18 reports · medium confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 20 reports · medium confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 28 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 4.5 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 7.0 · counts 30%
81 of 209 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
Pulled 14% toward the airport average, because recent reviews are few (90 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

Many recent reviews report that the desk refused debit, digital or third-party cards at pickup and demanded extra payment (roughly 80 to 350 euros) or a pricier insurance package, or the customer lost the booking.
Several reviews from June to October 2026 report charges for scratches, rim marks or small parts that customers say were already present or not their fault; travellers advise filming the whole car. A recent web review of the brand also names disputed damage charges as the main source of complaints.backpackingdiplomacy.com
Repeated reports of long waits at the desk, some of an hour or more, with limited staff at busy times.
Several reviews describe pressure at the counter to buy the desk's own insurance, sometimes after customers had already bought cover through a broker or the company's website.

Green flags (4)

Many reviews describe new, clean, low-mileage cars, with free upgrades to a better category mentioned by several travellers.
A large share of reviews describe quick, friendly and clear counter service, with English and other languages spoken, and problems solved on the spot.
The desk is in the airport's car rental area, and reviewers mention a short walk to the cars in the lot and an easy return.sbciberia.com
Travellers who bring their own excess cover or book direct report no hard sell on insurance and a smooth process.

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:00–23:00 daily, including holidayssource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	€300–€1,300source
Fuel policy	Full to fullsource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 128 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with at least €1,300 available for the deposit.
Check the closing time (07:00–23:00 daily, including holidays). If your flight lands late, call the desk: some wait, others close on time.

Sicily by Car at other airports and stations

Same brand, different counter. We rate each location on its own.

Sicily by Car at Valencia Airport: questions and answers

Is Sicily by Car at Valencia Airport any good?

Sicily by Car at Valencia Airport has a Counterwise Score of 5.2/10 (Poor) and is ranked No. 9 of 17 desks at the airport. Main green flag: Many reviews describe new, clean, low-mileage cars, with free upgrades to a better category mentioned by several travellers.. Main red flag: Many recent reviews report that the desk refused debit, digital or third-party cards at pickup and demanded extra payment (roughly 80 to 350 euros) or a pricier insurance package, or the customer lost the booking..

Do I need a credit card to rent from Sicily by Car at Valencia Airport?

Yes. Sicily by Car at Valencia Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Sicily by Car at Valencia Airport?

The typical deposit at Sicily by Car at Valencia Airport is €300–€1,300. The lowest starting deposit at this airport is at Wiber (from €0).

Where is the Sicily by Car desk at Valencia Airport?

The Sicily by Car desk is inside the terminal at Valencia Airport.

What are the opening hours of Sicily by Car at Valencia Airport?

Sicily by Car at Valencia Airport is open 07:00–23:00 daily, including holidays. Fuel policy: full to full.

Other desks at Valencia Airport

Ranked by Counterwise Score. Compare all 17 desks side by side