No. 21 of 27 at OPO

Sicily by Car

Name: Sicily by Car at Porto Francisco Sá Carneiro Airport: Counterwise rating
Item: Sicily by Car (Porto Francisco Sá Carneiro Airport)
Rating: 4.4
Author: Counterwise

at Porto Francisco Sá Carneiro Airport

Shuttle 5 min

Medium consensus Check prices ↓

At a glance

Sicily by Car at Porto Francisco Sá Carneiro Airport is ranked No. 21 of 27 car rental desks at the airport, with a Counterwise Score of 4.4/10 (Poor).
The Sicily by Car desk is off-site: the shuttle from Porto Airport takes about 5 minutes.
A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
Fuel policy: full to full. Opening hours: 07:00–23:00 daily including holidays; out-of-hours supplement.
Main red flag from travellers: Many recent reviews say the desk refused or questioned cards it classed as debit, digital-bank or fintech cards, even physical credit cards. Travellers then lost the booking or paid for the desk's own cover to be accepted. Several say this was not clear at booking..

Based on 188 reviews analysed · Last updated 12 November 2026 · How scores work

The short version

Based on about 130 useful Google reviews (188 counted after removing 6 unreliable ones, 49 of them stars only), the desk is polarised. Many travellers report quick, friendly service and good cars, but a substantial minority of recent reviews describe card refusals at the counter, pressure to buy the desk's own cover, disputed scratch charges and long shuttle waits. Web evidence specific to this desk is thin, so travellers should check card rules and the deposit before booking and photograph the car carefully.

AI-assisted summary of 188 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 28 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 32 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · high confidence.

Queue time(15% of score)

Poor5.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 30 reports · medium confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 28 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 4.3 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 4.2 · counts 30%
6 of 194 recent reviews excluded as unreliable (solicited staff praise, duplicates, other reasons). How we clean reviews
Pulled 12% toward the airport average, because recent reviews are few (113 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Many recent reviews say the desk refused or questioned cards it classed as debit, digital-bank or fintech cards, even physical credit cards. Travellers then lost the booking or paid for the desk's own cover to be accepted. Several say this was not clear at booking.
Repeated reports of pressure at the counter to buy extra cover costing several times the original booking price, even when full cover was already bought through a booking website.
Several reviewers say they were charged roughly €100-270 at return for small scratches they believe were already on the car, and some found it hard to prove otherwise.
Multiple recent reports of shuttle waits of 30 minutes to 1.5 hours at the airport, some late at night. The desk's own page says customers must phone on arrival to call the shuttle.sbciberia.com
Some recent reviewers report deposits not released within the promised period or only partly returned. Without the desk's own cover, deposits of about €1,400-1,900 are mentioned.

Green flags (5)

Many recent reviews, mostly 5-star and many in Portuguese, describe quick, friendly pickup and return with little or no queue.
A good number of reviewers describe new or clean, well-equipped cars with few mechanical complaints.
Reviewers who booked directly with the company and had a standard credit card often report clear terms and no pressure to buy extra cover.
Several reviewers report deposits released on the day of return or within about two to four weeks.
Some reviewers say existing damage was recorded at pickup and that return checks caused no problem.

Practical facts

Location	Off-site, shuttle about 5 minsource
Opening hours	07:00–23:00 daily including holidays; out-of-hours supplementsource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	Not confirmed yet
Fuel policy	Full to fullsource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 188 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with enough available credit for the deposit (amount not confirmed yet).
Allow extra time: the shuttle ride is about 5 min each way, plus waiting.
Check the closing time (07:00–23:00 daily including holidays; out-of-hours supplement). If your flight lands late, call the desk: some wait, others close on time.

Sicily by Car at other airports and stations

Same brand, different counter. We rate each location on its own.

Sicily by Car at Porto Airport: questions and answers

Is Sicily by Car at Porto Airport any good?

Sicily by Car at Porto Francisco Sá Carneiro Airport has a Counterwise Score of 4.4/10 (Poor) and is ranked No. 21 of 27 desks at the airport. Main green flag: Many recent reviews, mostly 5-star and many in Portuguese, describe quick, friendly pickup and return with little or no queue.. Main red flag: Many recent reviews say the desk refused or questioned cards it classed as debit, digital-bank or fintech cards, even physical credit cards. Travellers then lost the booking or paid for the desk's own cover to be accepted. Several say this was not clear at booking..

Do I need a credit card to rent from Sicily by Car at Porto Airport?

Yes. Sicily by Car at Porto Francisco Sá Carneiro Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Sicily by Car at Porto Airport?

The deposit amount at Sicily by Car at Porto Francisco Sá Carneiro Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Klass Wagen (from €0).

Where is the Sicily by Car desk at Porto Airport?

The Sicily by Car desk is off-site: the shuttle from Porto Airport takes about 5 minutes.

What are the opening hours of Sicily by Car at Porto Airport?

Sicily by Car at Porto Francisco Sá Carneiro Airport is open 07:00–23:00 daily including holidays; out-of-hours supplement. Fuel policy: full to full.

Other desks at Porto Airport

Ranked by Counterwise Score. Compare all 27 desks side by side