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Counterwise

No. 23 of 30 at HER

AutoDask Rentals

at Heraklion International Airport "Nikos Kazantzakis"

Shuttle
Counterwise Score 5.0 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • AutoDask Rentals at Heraklion International Airport "Nikos Kazantzakis" is ranked No. 23 of 30 car rental desks at the airport, with a Counterwise Score of 5.0/10 (Poor).
  • The AutoDask Rentals desk is off-site, reached by shuttle from Heraklion Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 09:00–20:59 daily.
  • Main red flag from travellers: About 20 recent reviews report fees of roughly €20-150 (or demands to re-wash the car) at return for ordinary dust or sand. Several say this was not clear in the contract, while others say they were warned at pickup..

Based on 228 reviews analysed · Last updated · How scores work

The short version

Based on 228 recent Google reviews kept after excluding 50 (mostly staff-praise reviews and one duplicate), about 182 of which have text, this off-site shuttle desk gets many positives for new, clean cars and low prices. Travellers from abroad, however, frequently report cleaning fees, damage-charge disputes, debit-card problems, category downgrades and trouble finding the shuttle. Web evidence is thin and mostly undated, so the picture rests mainly on reviews; photographing the car at pickup, returning it washed and bringing a physical credit card appear to matter.

AI-assisted summary of 228 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 50 reports · high confidence.

Counter upselling(20% of score)

Poor4.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 10 reports · medium confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · medium confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.1 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 6.7 · counts 30%
  • 50 of 278 recent reviews excluded as unreliable (solicited staff praise, duplicates, other locations). How we clean reviews
  • Pulled 10% toward the airport average, because recent reviews are few (137 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • About 20 recent reviews report fees of roughly €20-150 (or demands to re-wash the car) at return for ordinary dust or sand. Several say this was not clear in the contract, while others say they were warned at pickup.
  • Several recent reviews report charges for scratches or small damage they consider minor or pre-existing, between about €150 and €800, or a processing fee on top. Travellers describe being pressed to pay while they had a flight to catch.
  • Travellers paying with debit cards or digital cards report being refused or charged extra, such as a cash deposit of about €200 plus extra cover or fees of €125-200. This was often not clear on the booking platform.
  • Many recent reviews report a different or smaller car than booked, or unexpected counter fees (for example early or late collection, a second driver, a fee for the missing booking category). Others got upgrades.
  • The desk is off-site and reached by shuttle. About a dozen recent reviews describe a hard-to-find pickup point, an unclear address, a shuttle that did not show up, or a wrong return location, causing waits of 30 minutes to over an hour.discovercars.comzestcarrental.com

Green flags (5)

  • Many recent reviews describe new or nearly new, clean cars with very low mileage.
  • A free shuttle from the airport and a lift back with luggage are reported by many travellers, with quick handovers for those who found the pickup point.zestcarrental.com
  • Prices are widely described as low, with one traveller estimating roughly €300 saved compared with on-airport desks.
  • Several travellers report a free upgrade or a larger car at no extra charge.
  • A few recent reviews report the deposit released within days after a clean return with no disputes.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours09:00–20:59 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withOTOQ, King's Car Rental

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 228 recent Google reviews of this desk, which we do not republish.

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AutoDask Rentals at Heraklion Airport: questions and answers

Is AutoDask Rentals at Heraklion Airport any good?

AutoDask Rentals at Heraklion International Airport "Nikos Kazantzakis" has a Counterwise Score of 5.0/10 (Poor) and is ranked No. 23 of 30 desks at the airport. Main green flag: Many recent reviews describe new or nearly new, clean cars with very low mileage.. Main red flag: About 20 recent reviews report fees of roughly €20-150 (or demands to re-wash the car) at return for ordinary dust or sand. Several say this was not clear in the contract, while others say they were warned at pickup..

Do I need a credit card to rent from AutoDask Rentals at Heraklion Airport?

Not confirmed yet. We have not yet confirmed whether AutoDask Rentals at Heraklion International Airport "Nikos Kazantzakis" accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at AutoDask Rentals at Heraklion Airport?

The deposit amount at AutoDask Rentals at Heraklion International Airport "Nikos Kazantzakis" is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Rental Center Crete (€0).

Where is the AutoDask Rentals desk at Heraklion Airport?

The AutoDask Rentals desk is off-site, reached by shuttle from Heraklion Airport (ride time not confirmed yet). It shares the counter with OTOQ and King's Car Rental.

What are the opening hours of AutoDask Rentals at Heraklion Airport?

AutoDask Rentals at Heraklion International Airport "Nikos Kazantzakis" is open 09:00–20:59 daily. Fuel policy: same to same.

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