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Counterwise

No. 28 of 30 at HER

MONZA Rent a Car

at Heraklion International Airport "Nikos Kazantzakis"

Short walk
Counterwise Score 4.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • MONZA Rent a Car at Heraklion International Airport "Nikos Kazantzakis" is ranked No. 28 of 30 car rental desks at the airport, with a Counterwise Score of 4.1/10 (Poor).
  • The MONZA Rent a Car desk is in a nearby car park or building, a short walk from the terminal at Heraklion Airport (walking time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 07:00–22:00 daily.
  • Main red flag from travellers: Many recent reviews say a debit, Amex, prepaid or third-party-name card was refused for the deposit at the counter and that the only way to get the car was to buy the desk's own cover. The extra amounts reported are roughly 125 to 650 euros, often on top of fully prepaid bookings..

Based on 279 reviews analysed · Last updated · How scores work

The short version

Based on about 280 Google reviews after removing 21 (around 175 with substantive text), experiences at this desk are strongly split. Many travellers report quick handovers, low prices and no deposit when full cover is bought. A large share of recent reviews report refused cards leading to forced extra cover, bookings cancelled after flight delays, category downgrades, disputed damage charges and poorly kept cars. Web evidence is limited, mostly undated and mixed, so travellers should check the card rules and take full photos and video at pick-up.

AI-assisted summary of 279 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 35 reports · medium confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 40 reports · high confidence.

Booking honoured(20% of score)

Poor2.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 60 reports · high confidence.

Queue time(15% of score)

Poor5.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 35 reports · medium confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.4 · counts 30%
  • 21 of 300 recent reviews excluded as unreliable (duplicates, solicited staff praise, other locations). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (192 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews say a debit, Amex, prepaid or third-party-name card was refused for the deposit at the counter and that the only way to get the car was to buy the desk's own cover. The extra amounts reported are roughly 125 to 650 euros, often on top of fully prepaid bookings.
  • Repeated reports of bookings cancelled or cars given away when the traveller arrived 1 to 3 hours late because of a flight delay, plus several cases of 'no car available' on prepaid bookings, with no replacement offered and prepayment lost.
  • Several reviews describe damage claims at return of roughly 400 to 550 euros for minor scratches that travellers say were already there or could not be seen in the pick-up inspection. One reviewer says it was resolved after showing video evidence.reddit.com
  • Reviewers who already held third-party or booking-site excess cover say staff dismissed it as invalid and pressed them to buy the desk's own policy. Some also report different prices quoted to different customers for the same car.
  • Frequent reports of worn or dirty cars, warning lights, flat batteries and tyre problems, with slow roadside help or high charges for call-outs when optional cover was not bought.

Green flags (4)

  • A good share of reviewers report very quick handovers and returns, often a few minutes, with the key simply handed back at the end, especially when full cover was bought with the rental.
  • Several reviewers who took the desk's own full cover report no card deposit and no disputed charges, and some report the deposit refunded within about a week.
  • Prices are often described as low and good value, with many positive reviews about cars that were new or clean and about problems fixed quickly (replacement car, battery change, fuel record corrected).
  • The pick-up point is a short walk from the terminal, and several reviewers describe it as 2 to 3 minutes on foot. The company's directions involve crossing the road outside arrivals.monzarentacar.comdiscovercars.com

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours07:00–22:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 279 recent Google reviews of this desk, which we do not republish.

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MONZA Rent a Car at Heraklion Airport: questions and answers

Is MONZA Rent a Car at Heraklion Airport any good?

MONZA Rent a Car at Heraklion International Airport "Nikos Kazantzakis" has a Counterwise Score of 4.1/10 (Poor) and is ranked No. 28 of 30 desks at the airport. Main green flag: A good share of reviewers report very quick handovers and returns, often a few minutes, with the key simply handed back at the end, especially when full cover was bought with the rental.. Main red flag: Many recent reviews say a debit, Amex, prepaid or third-party-name card was refused for the deposit at the counter and that the only way to get the car was to buy the desk's own cover. The extra amounts reported are roughly 125 to 650 euros, often on top of fully prepaid bookings..

Do I need a credit card to rent from MONZA Rent a Car at Heraklion Airport?

Not confirmed yet. We have not yet confirmed whether MONZA Rent a Car at Heraklion International Airport "Nikos Kazantzakis" accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at MONZA Rent a Car at Heraklion Airport?

The deposit amount at MONZA Rent a Car at Heraklion International Airport "Nikos Kazantzakis" is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Rental Center Crete (€0).

Where is the MONZA Rent a Car desk at Heraklion Airport?

The MONZA Rent a Car desk is in a nearby car park or building, a short walk from the terminal at Heraklion Airport (walking time not confirmed yet).

What are the opening hours of MONZA Rent a Car at Heraklion Airport?

MONZA Rent a Car at Heraklion International Airport "Nikos Kazantzakis" is open 07:00–22:00 daily. Fuel policy: same to same.

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