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Counterwise

No. 8 of 30 at HER

Autounion

at Heraklion International Airport "Nikos Kazantzakis"

Short walk
Counterwise Score 6.7 out of 10, rated Mixed.High consensusCheck prices ↓

At a glance

  • Autounion at Heraklion International Airport "Nikos Kazantzakis" is ranked No. 8 of 30 car rental desks at the airport, with a Counterwise Score of 6.7/10 (Mixed).
  • The Autounion desk is in a nearby car park or building, a short walk from the terminal at Heraklion Airport (walking time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 07:30–21:00 daily.
  • Main red flag from travellers: Several recent reviews describe older or poorly maintained cars, including a much older model than the one booked, worn wipers, a sticking door lock, a car that broke down and one that arrived with a flat battery..

Based on 94 reviews analysed · Last updated · How scores work

The short version

Based on 94 Google reviews of this desk after excluding 3 (23 of them star-only, so about 70 with text), most travellers describe fast, friendly handovers, no pressure to buy insurance and quick deposit release. The main concerns are the age and upkeep of some cars (several recent reports) and occasional disputes over small cleaning or fuel charges, mostly in 2024-2025. Web sources are mostly undated or generic and about as mixed as the reviews, so treat them as supporting evidence only.

AI-assisted summary of 94 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 19 reports · medium confidence.

Counter upselling(20% of score)

Great8.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 9 reports · medium confidence.

Booking honoured(20% of score)

Mixed7.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 18 reports · medium confidence.

Queue time(15% of score)

Great9.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 28 reports · high confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 36 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 7.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 6.7 · counts 30%
  • 3 of 97 recent reviews excluded as unreliable (duplicates, solicited staff praise). How we clean reviews
  • Pulled 26% toward the airport average, because recent reviews are few (43 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (2)

  • Several recent reviews describe older or poorly maintained cars, including a much older model than the one booked, worn wipers, a sticking door lock, a car that broke down and one that arrived with a flat battery.
  • Three reviews from the last four months raise child seat problems: a seat that did not work properly, an uneasy first option that had to be swapped, and prices felt to be disproportionate.

Green flags (4)

  • Handover and return are described as quick and uncomplicated in the large majority of reviews that mention queues, including late-night arrivals.
  • Reviewers frequently report a small card hold (about 100-260 euros) that was released at once or within days after return.
  • Several travellers report no pressure to buy extra insurance or upgrades, and no hidden extras at the counter.
  • The desk is reported to be flexible with delayed flights and offers key-box returns outside opening hours without a fee, according to a reviewer and an (undated) booking-site page.qeeq.com

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours07:30–21:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 94 recent Google reviews of this desk, which we do not republish.

Before you go

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Autounion at other airports and stations

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Autounion at Heraklion Airport: questions and answers

Is Autounion at Heraklion Airport any good?

Autounion at Heraklion International Airport "Nikos Kazantzakis" has a Counterwise Score of 6.7/10 (Mixed) and is ranked No. 8 of 30 desks at the airport. Main green flag: Handover and return are described as quick and uncomplicated in the large majority of reviews that mention queues, including late-night arrivals.. Main red flag: Several recent reviews describe older or poorly maintained cars, including a much older model than the one booked, worn wipers, a sticking door lock, a car that broke down and one that arrived with a flat battery..

Do I need a credit card to rent from Autounion at Heraklion Airport?

Yes. Autounion at Heraklion International Airport "Nikos Kazantzakis" requires a credit card in the main driver's name for the deposit.

How much is the deposit at Autounion at Heraklion Airport?

The deposit amount at Autounion at Heraklion International Airport "Nikos Kazantzakis" is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Rental Center Crete (€0).

Where is the Autounion desk at Heraklion Airport?

The Autounion desk is in a nearby car park or building, a short walk from the terminal at Heraklion Airport (walking time not confirmed yet).

What are the opening hours of Autounion at Heraklion Airport?

Autounion at Heraklion International Airport "Nikos Kazantzakis" is open 07:30–21:00 daily. Fuel policy: full to full.

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