Skip to content
Counterwise

No. 17 of 30 at HER

Lets Drive

at Heraklion International Airport "Nikos Kazantzakis"

Shuttle 2 min
Counterwise Score 5.5 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Lets Drive at Heraklion International Airport "Nikos Kazantzakis" is ranked No. 17 of 30 car rental desks at the airport, with a Counterwise Score of 5.5/10 (Poor).
  • The Lets Drive desk is off-site: the shuttle from Heraklion Airport takes about 2 minutes.
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–22:00 daily.
  • Main red flag from travellers: At least 15 reviews from the last six months say a debit card or a card not matching the main driver was refused for the deposit, and that a desk insurance package of about 150-300 EUR was then offered as the way to get the car, including on prepaid broker bookings. A broker-based review site also lists insurance and deposit friction as a recurring theme..

Based on 224 reviews analysed · Last updated · How scores work

The short version

Based on 224 Google reviews after removing 5 duplicate posts (about 162 with text, the rest star-only), this desk is polarised: many travellers report quick, friendly and cheap rentals, while a clear cluster of recent reviews describes refused debit or mismatched cards and desk insurance of roughly 150-300 EUR as the only way to get the car. Car condition is mixed, with several recent reports of old or faulty cars, and the shuttle meeting point can be hard to find.

AI-assisted summary of 224 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 19 reports · medium confidence.

Counter upselling(20% of score)

Poor2.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 42 reports · high confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · high confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 35 reports · medium confidence.

Car condition(15% of score)

Poor5.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.9 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.0 · counts 30%
  • 5 of 229 recent reviews excluded as unreliable (duplicates). How we clean reviews
  • Pulled 11% toward the airport average, because recent reviews are few (127 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • At least 15 reviews from the last six months say a debit card or a card not matching the main driver was refused for the deposit, and that a desk insurance package of about 150-300 EUR was then offered as the way to get the car, including on prepaid broker bookings. A broker-based review site also lists insurance and deposit friction as a recurring theme.veruscars.com
  • Several recent reviewers left without a car or abandoned the booking after card or main-driver problems, or because no car was available on arrival, and report no refund of what they had prepaid.
  • About 9 reviews from the last five months describe old, worn or unreliable cars, including engine warning lights, poor tyres, steering or suspension faults and a breakdown. A recent consumer-site review also reports unsafe vehicles at the Heraklion station.trustpilot.com
  • Several recent reviews report problems finding the shuttle or pickup point, waits of up to an hour, or an office that was not open at the booked time. Other sources describe unclear pickup instructions and an office that is not at the terminal.veruscars.comtrustpilot.com
  • A few recent reviews report extra charges at the counter beyond the quoted price: a 40 EUR fee for changing or being outside the return time, a fuel top-up dispute, and a one-day extension costing several times the daily rate. Out-of-hours fees are also cited as a recurring complaint by a broker-based review site.veruscars.com

Green flags (4)

  • Many reviews (well over 50 with text) describe quick, friendly pickup and return and a smooth shuttle transfer, often in about 5-10 minutes.
  • Travellers frequently describe the rental as good value, with low weekly prices and acceptable cars for the money.
  • Several reviewers who held a suitable credit card and declined the desk's cover say the options were explained without pressure.
  • A few travellers report free upgrades or quick help when a car problem occurred, such as a replacement car or a prompt callout after a flat battery.

Practical facts

LocationOff-site, shuttle about 2 minsource
Opening hours08:00–22:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withCarwiz

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 224 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Lets Drive at Heraklion Airport: questions and answers

Is Lets Drive at Heraklion Airport any good?

Lets Drive at Heraklion International Airport "Nikos Kazantzakis" has a Counterwise Score of 5.5/10 (Poor) and is ranked No. 17 of 30 desks at the airport. Main green flag: Many reviews (well over 50 with text) describe quick, friendly pickup and return and a smooth shuttle transfer, often in about 5-10 minutes.. Main red flag: At least 15 reviews from the last six months say a debit card or a card not matching the main driver was refused for the deposit, and that a desk insurance package of about 150-300 EUR was then offered as the way to get the car, including on prepaid broker bookings. A broker-based review site also lists insurance and deposit friction as a recurring theme..

Do I need a credit card to rent from Lets Drive at Heraklion Airport?

Yes. Lets Drive at Heraklion International Airport "Nikos Kazantzakis" requires a credit card in the main driver's name for the deposit.

How much is the deposit at Lets Drive at Heraklion Airport?

The deposit amount at Lets Drive at Heraklion International Airport "Nikos Kazantzakis" is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Rental Center Crete (€0).

Where is the Lets Drive desk at Heraklion Airport?

The Lets Drive desk is off-site: the shuttle from Heraklion Airport takes about 2 minutes. It shares the counter with Carwiz.

What are the opening hours of Lets Drive at Heraklion Airport?

Lets Drive at Heraklion International Airport "Nikos Kazantzakis" is open 08:00–22:00 daily. Fuel policy: same to same.

Other desks at Heraklion Airport

Ranked by Counterwise Score. Compare all 30 desks side by side