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Counterwise

No. 6 of 30 at HER

Beep It

at Heraklion International Airport "Nikos Kazantzakis"

Shuttle
Counterwise Score 6.9 out of 10, rated Mixed.Low consensusCheck prices ↓

At a glance

  • Beep It at Heraklion International Airport "Nikos Kazantzakis" is ranked No. 6 of 30 car rental desks at the airport, with a Counterwise Score of 6.9/10 (Mixed).
  • The Beep It desk is off-site, reached by shuttle from Heraklion Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 07:00–22:00 daily.
  • Main red flag from travellers: Several recent reviews report charges of about €300 to €1,200 for scratches or underbody marks that the renters say were not theirs or were minor, often after evening handovers in poor light. Some say the dispute was only dropped after showing their own handover videos. The operator's public replies on a review site show these disputes are on record..

Based on 279 reviews analysed · Last updated · How scores work

The short version

Based on about 280 recent Google reviews of this off-site shuttle desk (after removing 19 off-location or staff-praise reviews; about 70 of those kept are star-only), most travellers report a quick shuttle, friendly staff and clean, newer cars. A recurring minority of reports concern disputed damage charges at return, a €150 off-road penalty, a €40 out-of-hours fee and pressure to buy paid cover after card problems, so photographing the car thoroughly and reading the contract matter. Independent web evidence is thin and mostly undated.

AI-assisted summary of 279 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 40 reports · high confidence.

Counter upselling(20% of score)

Mixed6.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 20 reports · medium confidence.

Booking honoured(20% of score)

Poor5.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · medium confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 65 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 6.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 9.2 · counts 30%
  • 21 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (176 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Several recent reviews report charges of about €300 to €1,200 for scratches or underbody marks that the renters say were not theirs or were minor, often after evening handovers in poor light. Some say the dispute was only dropped after showing their own handover videos. The operator's public replies on a review site show these disputes are on record.trustpilot.com
  • Multiple reviews describe a €150-per-violation penalty for driving on unpaved or poorly paved roads, including routes to popular Cretan beaches. Reviewers say a GPS tracker is used and some report being charged without notice at return. Several only learned of the rule when signing the contract.
  • Several reviews from the last five months describe being steered into a paid package or extra cover at the counter. This often followed a refused debit card, a card without a printed number or a foreign card, or the desk not recognising broker-bought cover. Reported extras range from about €110 to €168.
  • A €40 out-of-hours supplement is reported by several reviewers, applied based on the contracted pickup time even when they were already waiting at the airport. A few also report a €40 fee for returning a car a few hours late.
  • Several reviews report confusion or delays with the shuttle. Reports include unclear meeting points, no driver arriving, being forgotten at pickup, or a contract describing the desk as at the airport when it is off-site.

Green flags (5)

  • A large majority of recent reviews are very positive, with many describing a quick, free shuttle (often about 5 to 10 minutes) and fast pickup and return. The operator's own page gives an average shuttle wait of 5 to 10 minutes.qeeq.com
  • Many reviewers describe newer, clean, well-kept cars, including several unexpected free upgrades.
  • Around ten reviewers say insurance was offered transparently without pressure, including some who declined it or used their own or broker cover without problems.
  • Reviewers report that staff solved problems quickly. Examples include replacement cars after a flat tyre or dead battery, a full refund after a cancelled flight, and a forgotten bag brought back to the airport for free.
  • Several reviewers report renting without a large deposit hold by buying the desk's cover package, and some report returns checked quickly with no extra charges.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours07:00–22:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 279 recent Google reviews of this desk, which we do not republish.

Before you go

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Beep It at Heraklion Airport: questions and answers

Is Beep It at Heraklion Airport any good?

Beep It at Heraklion International Airport "Nikos Kazantzakis" has a Counterwise Score of 6.9/10 (Mixed) and is ranked No. 6 of 30 desks at the airport. Main green flag: A large majority of recent reviews are very positive, with many describing a quick, free shuttle (often about 5 to 10 minutes) and fast pickup and return. The operator's own page gives an average shuttle wait of 5 to 10 minutes.. Main red flag: Several recent reviews report charges of about €300 to €1,200 for scratches or underbody marks that the renters say were not theirs or were minor, often after evening handovers in poor light. Some say the dispute was only dropped after showing their own handover videos. The operator's public replies on a review site show these disputes are on record..

Do I need a credit card to rent from Beep It at Heraklion Airport?

Not confirmed yet. We have not yet confirmed whether Beep It at Heraklion International Airport "Nikos Kazantzakis" accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Beep It at Heraklion Airport?

The deposit amount at Beep It at Heraklion International Airport "Nikos Kazantzakis" is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Rental Center Crete (€0).

Where is the Beep It desk at Heraklion Airport?

The Beep It desk is off-site, reached by shuttle from Heraklion Airport (ride time not confirmed yet).

What are the opening hours of Beep It at Heraklion Airport?

Beep It at Heraklion International Airport "Nikos Kazantzakis" is open 07:00–22:00 daily. Fuel policy: same to same.

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