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Counterwise

No. 22 of 30 at HER

AcaRent

at Heraklion International Airport "Nikos Kazantzakis"

Shuttle
Counterwise Score 5.0 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • AcaRent at Heraklion International Airport "Nikos Kazantzakis" is ranked No. 22 of 30 car rental desks at the airport, with a Counterwise Score of 5.0/10 (Poor).
  • The AcaRent desk is off-site, reached by shuttle from Heraklion Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 07:00–22:00 daily.

Based on 52 reviews analysed · Last updated · How scores work

The short version

Based on 33 informative Google reviews (53 in total, one excluded), experiences are polarised. Many reviewers praise the shuttle, the cars and the staff, while others, mostly non-Greek speakers and mostly from summer 2025, report damage deductions, pressure to buy extra cover, card-rule problems and bookings changed after flight delays. Only about 8 text reviews are from the last 12 months and web evidence is mostly undated and mixed, so confidence is limited.

AI-assisted summary of 52 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 15 reports · medium confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 11 reports · medium confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 12 reports · medium confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 10 reports · medium confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 14 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.3 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.5 · counts 30%
  • 1 of 53 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 42% toward the airport average, because recent reviews are few (21 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (0)

    Green flags (2)

    • Several reviewers describe the airport shuttle and pick-up or return as quick and easy.
    • Many reviewers describe the cars as new, clean or comfortable, and one mentions a pre-filled damage sheet at pick-up.

    Practical facts

    LocationOff-site, by shuttle (ride time not confirmed yet)source
    Opening hours07:00–22:00 dailysource
    Credit card requiredYes, in the main driver’s namesource
    Typical depositNot confirmed yet
    Fuel policyFull to fullsource
    Shares the desk withStreet Rent a Car

    “Not confirmed yet” means we have not verified that fact yet. We never guess.

    Sources

    Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 52 recent Google reviews of this desk, which we do not republish.

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    AcaRent at other airports and stations

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    AcaRent at Heraklion Airport: questions and answers

    Is AcaRent at Heraklion Airport any good?

    AcaRent at Heraklion International Airport "Nikos Kazantzakis" has a Counterwise Score of 5.0/10 (Poor) and is ranked No. 22 of 30 desks at the airport. Main green flag: Several reviewers describe the airport shuttle and pick-up or return as quick and easy..

    Do I need a credit card to rent from AcaRent at Heraklion Airport?

    Yes. AcaRent at Heraklion International Airport "Nikos Kazantzakis" requires a credit card in the main driver's name for the deposit.

    How much is the deposit at AcaRent at Heraklion Airport?

    The deposit amount at AcaRent at Heraklion International Airport "Nikos Kazantzakis" is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Rental Center Crete (€0).

    Where is the AcaRent desk at Heraklion Airport?

    The AcaRent desk is off-site, reached by shuttle from Heraklion Airport (ride time not confirmed yet). It shares the counter with Street Rent a Car.

    What are the opening hours of AcaRent at Heraklion Airport?

    AcaRent at Heraklion International Airport "Nikos Kazantzakis" is open 07:00–22:00 daily. Fuel policy: full to full.

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