No. 1 of 16 at TFS
AutoReisen
at Tenerife South Airport
At a glance
- AutoReisen at Tenerife South Airport is ranked No. 1 of 16 car rental desks at the airport, with a Counterwise Score of 8.3/10 (Great).
- The AutoReisen desk is inside the terminal at Tenerife South Airport.
- No credit card is required (debit cards accepted); the typical deposit is €0.
- Fuel policy: same to same. Opening hours: not confirmed yet.
- Main red flag from travellers: Many recent reviews say the fuel level at pick-up did not match the contract, usually lower, which makes the same-to-same return rule hard to follow; several would prefer full-to-full and a few took photos to protect themselves..
Based on 300 reviews analysed · Last updated · How scores work
The short version
Based on about 300 recent Google reviews (224 with text, none excluded), this desk is rated very positively for easy no-deposit rentals, little upselling and quick handovers. Recurring complaints are fuel levels that differ from the contract, missing washer fluid, older underpowered small cars and an occasional 40-minute queue. Web evidence is broadly positive but mostly undated or from forums.
AI-assisted summary of 300 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it
Score breakdown
Each sub-score is out of 10. Higher is always better for you. How the weights work
Deposit & damage disputes(30% of score)
Great9.2/10
How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 26 reports · high confidence.
Counter upselling(20% of score)
Great9.3/10
Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 14 reports · high confidence.
Booking honoured(20% of score)
Great8.0/10
Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · high confidence.
Queue time(15% of score)
Mixed7.8/10
Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 30 reports · medium confidence.
Car condition(15% of score)
Mixed7.0/10
Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · high confidence.
How this score was built
- AI analysis of reviews and web reports (the sub-scores above, weighted): 8.4 · counts 70%
- Star ratings on review platforms, rescaled against all desks we rate: 9.6 · counts 30%
- Pulled 12% toward the airport average, because recent reviews are few (115 after weighting by age).
High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.
What travellers flag
Red flags (5)
- Many recent reviews say the fuel level at pick-up did not match the contract, usually lower, which makes the same-to-same return rule hard to follow; several would prefer full-to-full and a few took photos to protect themselves.
- About 6 recent reviews report a car with no windscreen washer fluid or non-working washer jets, and some also mention worn wipers or dirty glass, so check the car and report it at pick-up.
- The cheapest small cars are described as old, high-mileage or underpowered for Tenerife's steep roads, with one report of a breakdown on the last day.reddit.com
- Several recent reviews report arrival queues of around 40 minutes or longer at the desk, although return is usually very quick.
- About 6 reviews describe curt, unhelpful or inflexible staff at pick-up or return, in contrast with the many that describe friendly service.
Green flags (5)
- No deposit is repeatedly reported, and debit cards are accepted without a credit card hold, which is unusual at this airport.autoreisen.comautoreisen.comcanaryforecast.com
- Little or no pressure to buy extras is reported, with zero-excess cover included in the base rate and a cheap optional upgrade of around 2 euros a day.autoreisen.com
- Pick-up and drop-off are described as fast: keys at the in-terminal desk, car in the adjacent car park, a key box for early returns, and often no check-in or return inspection.
- Prices and terms are reported as honoured, with no hidden charges, free second driver and child seats, and frequent free upgrades; a Which? survey found 98% of customers paid the quoted price or less.which.co.uk
- Several reviews report a replacement car arriving or being handed over within about an hour after a fault or breakdown.
Practical facts
| Location | Desk inside the terminalsource |
|---|---|
| Opening hours | Not confirmed yet |
| Credit card required | No, debit cards accepted (check conditions)source |
| Typical deposit | €0source |
| Fuel policy | Same to samesource |
| Shares the desk with | No other brands |
“Not confirmed yet” means we have not verified that fact yet. We never guess.
Sources
Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 300 recent Google reviews of this desk, which we do not republish.
- autoreisen.com: deposit, card rules, fuel policy
- aena.es: location
- autoreisen.com: traveller reports and web evidence, red/green flags
- autoreisen.com: traveller reports and web evidence, red/green flags
- autoreisen.com: traveller reports and web evidence, red/green flags
- canaryforecast.com: traveller reports and web evidence, red/green flags
- reddit.com: traveller reports and web evidence, red/green flags
- thebettertrip.app: traveller reports and web evidence
- which.co.uk: traveller reports and web evidence, red/green flags
- trustpilot.com: traveller reports and web evidence
- reddit.com: traveller reports and web evidence
- reddit.com: traveller reports and web evidence
- tripadvisor.com: traveller reports and web evidence
- autoreisen.com: traveller reports and web evidence
- carhiretenerifesouthairport.co.uk: traveller reports and web evidence
- This desk’s listing on Google Maps
Before you go
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AutoReisen at other airports and stations
Same brand, different counter. We rate each location on its own.
AutoReisen at Tenerife South Airport: questions and answers
Is AutoReisen at Tenerife South Airport any good?
AutoReisen at Tenerife South Airport has a Counterwise Score of 8.3/10 (Great) and is ranked No. 1 of 16 desks at the airport. Main green flag: No deposit is repeatedly reported, and debit cards are accepted without a credit card hold, which is unusual at this airport.. Main red flag: Many recent reviews say the fuel level at pick-up did not match the contract, usually lower, which makes the same-to-same return rule hard to follow; several would prefer full-to-full and a few took photos to protect themselves..
Do I need a credit card to rent from AutoReisen at Tenerife South Airport?
No. AutoReisen at Tenerife South Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.
How much is the deposit at AutoReisen at Tenerife South Airport?
The typical deposit at AutoReisen at Tenerife South Airport is €0. That is the lowest starting deposit at this airport.
Where is the AutoReisen desk at Tenerife South Airport?
The AutoReisen desk is inside the terminal at Tenerife South Airport.
What are the opening hours of AutoReisen at Tenerife South Airport?
The opening hours of AutoReisen at Tenerife South Airport are not confirmed yet. Fuel policy: same to same.
Other desks at Tenerife South Airport
Ranked by Counterwise Score. Compare all 16 desks side by side
- 2. CicarIn terminal · deposit not confirmed yet7.1 · Mixed
- 3. InterRentIn terminal · deposit not confirmed yet6.1 · Mixed
- 4. GoByCarShuttle · deposit not confirmed yet5.9 · Poor
- 5. TopCarIn terminal · deposit €0–€9005.3 · Poor
- 6. SixtShuttle 5 min · deposit €3005.3 · Poor
- 7. Click&RentShuttle · deposit €200–€1,0004.1 · Poor
- 8. Record GoIn terminal · deposit €0–€1,1003.9 · Poor
- 9. AvisShuttle 3 min · deposit €2003.7 · Poor
- 10. GoldcarIn terminal · deposit €0–€9503.4 · Poor
- 11. EuropcarIn terminal · deposit €100–€5003.4 · Poor
- 12. TurisprimeShuttle 3 min · deposit not confirmed yet3.2 · Poor
- 13. OK MobilityShuttle 10 min · deposit not confirmed yet3.2 · Poor
- 14. ThriftyIn terminal · deposit not confirmed yet2.9 · Poor
- 15. BudgetShuttle 3 min · deposit not confirmed yet2.5 · Poor
- 16. HertzIn terminal · deposit €200–€7002.4 · Poor