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Counterwise

No. 12 of 16 at TFS

Turisprime

at Tenerife South Airport

Shuttle 3 min
Counterwise Score 3.2 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Turisprime at Tenerife South Airport is ranked No. 12 of 16 car rental desks at the airport, with a Counterwise Score of 3.2/10 (Poor).
  • The Turisprime desk is off-site: the shuttle from Tenerife South Airport takes about 3 minutes.
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: not confirmed yet. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: Many recent reviews (about 26 in the last 12 months) describe repeated pressure at the desk to buy extra insurance, including to customers who say they already had full cover through a broker or insurer, sometimes with warnings about very high excess charges..

Based on 231 reviews analysed · Last updated · How scores work

The short version

Based on about 190 informative Google reviews (231 of 234 kept after exclusions), this off-site desk shows a split picture: low prices and smooth, quick returns for some, but recurring reports of long pickup queues, heavy insurance upselling, and disputed fuel or damage charges and slow deposit refunds. Car condition is mixed, with some reports of brake and tyre problems. Web evidence is mostly undated broker pages plus a mixed review-site page, so it adds little certainty.

AI-assisted summary of 231 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 45 reports · high confidence.

Counter upselling(20% of score)

Poor2.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 60 reports · high confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · medium confidence.

Queue time(15% of score)

Poor2.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 50 reports · high confidence.

Car condition(15% of score)

Poor5.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 35 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.5 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 2.1 · counts 30%
  • 3 of 234 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 14% toward the airport average, because recent reviews are few (93 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Many recent reviews (about 26 in the last 12 months) describe repeated pressure at the desk to buy extra insurance, including to customers who say they already had full cover through a broker or insurer, sometimes with warnings about very high excess charges.
  • Several recent reviewers say extra insurance was charged to their card after being described as a refundable deposit, or was added after a refusal, with the contract only emailed after signing a tablet.
  • Pickup waits of one hour or more are reported in about 20 recent reviews, some up to 2-3 hours. One shared counter serves several brands and often only a few desks are staffed.
  • About 17 recent reviews dispute charges after return (fuel, claimed damage, extra fees) or report deposits kept or refunded slowly, with customer-service emails often unanswered.uk.trustpilot.com
  • The desk is off-site and not flagged clearly at booking or in the terminal. Travellers report searching for the shuttle stop, and some report bookings cancelled after late arrivals when the desk was closed.uk.trustpilot.comdelpasorentalcar.com

Green flags (4)

  • Quick returns are reported in about 6 recent reviews, and several describe the card hold being released within days.
  • Several recent travellers got newer or upgraded cars (for example a free category upgrade) in clean condition.
  • Prices are low, and even some critical reviewers say the price was good value.
  • About 5 recent reviews say the desk offered extra cover politely and accepted a refusal without pressure.

Practical facts

LocationOff-site, shuttle about 3 minsource
Opening hours07:00–23:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policyNot confirmed yet
Shares the desk withAvis, Budget

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 231 recent Google reviews of this desk, which we do not republish.

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Turisprime at other airports and stations

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Turisprime at Tenerife South Airport: questions and answers

Is Turisprime at Tenerife South Airport any good?

Turisprime at Tenerife South Airport has a Counterwise Score of 3.2/10 (Poor) and is ranked No. 12 of 16 desks at the airport. Main green flag: Quick returns are reported in about 6 recent reviews, and several describe the card hold being released within days.. Main red flag: Many recent reviews (about 26 in the last 12 months) describe repeated pressure at the desk to buy extra insurance, including to customers who say they already had full cover through a broker or insurer, sometimes with warnings about very high excess charges..

Do I need a credit card to rent from Turisprime at Tenerife South Airport?

Yes. Turisprime at Tenerife South Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Turisprime at Tenerife South Airport?

The deposit amount at Turisprime at Tenerife South Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at AutoReisen (€0).

Where is the Turisprime desk at Tenerife South Airport?

The Turisprime desk is off-site: the shuttle from Tenerife South Airport takes about 3 minutes. It shares the counter with Avis and Budget.

What are the opening hours of Turisprime at Tenerife South Airport?

Turisprime at Tenerife South Airport is open 07:00–23:00 daily. Fuel policy: not confirmed yet.

Other desks at Tenerife South Airport

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