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Counterwise

No. 2 of 14 at ACE

Cicar

at Lanzarote Airport

In terminal
Counterwise Score 7.9 out of 10, rated Mixed.High consensusCheck prices ↓

At a glance

  • Cicar at Lanzarote Airport is ranked No. 2 of 14 car rental desks at the airport, with a Counterwise Score of 7.9/10 (Mixed).
  • The Cicar desk is inside the terminal at Lanzarote Airport.
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 07:00–23:59 daily (T1); T2 office shorter hours.
  • Main red flag from travellers: Long queues at the counter are reported repeatedly, with several recent reviews describing waits of one to two hours at peak times. Some say only two staff were serving..

Based on 298 reviews analysed · Last updated · How scores work

The short version

Based on about 220 recent Google reviews with text (after removing 2 unreliable ones), this desk is praised for simple, no-deposit, all-inclusive rentals and fast handover when it is quiet. Recent months show more complaints about long queues, dirty or faulty cars and poor child seats, so quality looks less consistent than the strong star average suggests. Web sources are mostly positive but many are undated or older.

AI-assisted summary of 298 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Great9.3/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 40 reports · high confidence.

Counter upselling(20% of score)

Great9.4/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · high confidence.

Booking honoured(20% of score)

Great8.2/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Poor5.3/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 36 reports · high confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 85 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 8.0 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 8.2 · counts 30%
  • 2 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (196 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Long queues at the counter are reported repeatedly, with several recent reviews describing waits of one to two hours at peak times. Some say only two staff were serving.
  • Many recent reviews describe cars handed over dirty inside (smoke smell, hair, rubbish, sand), often with heavy body damage.
  • Several reviews from the last three months report mechanical problems at pickup (engine or oil warning lights, tyre-pressure warnings, noisy brakes, weak wipers or no washer fluid). Some say repeated car swaps did not fix it.
  • Recent reviews criticise the child seats as worn, loose or unsuitable for small babies, and some say staff gave no help fitting them.
  • Several travellers say the return car park is hard to find (in the arrivals area, poorly signposted). Some say staff were unsympathetic when they were short of time before a flight.

Green flags (5)

  • Most reviews report no deposit or card hold, no credit card needed and full cover without excess included in the price, with no later charges reported.usefirsthand.com
  • Travellers say the price booked is the price paid, with no pressure to buy extra insurance or add-ons at the counter. A free second driver is often mentioned.trustpilot.com
  • Pickup and return are often described as very fast (keys in 3-10 minutes when there is no queue), with desk in the terminal and cars in the car park a short walk away.
  • When a car had a fault, many reviewers say it was swapped quickly and without argument, sometimes for a better car, and breakdown help was prompt.
  • Free upgrades to a larger or newer model are frequently reported, including by several reviewers in the last three months.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:00–23:59 daily (T1); T2 office shorter hourssource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withOrlando

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 298 recent Google reviews of this desk, which we do not republish.

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Cicar at other airports and stations

Same brand, different counter. We rate each location on its own.

Cicar at Lanzarote Airport: questions and answers

Is Cicar at Lanzarote Airport any good?

Cicar at Lanzarote Airport has a Counterwise Score of 7.9/10 (Mixed) and is ranked No. 2 of 14 desks at the airport. Main green flag: Most reviews report no deposit or card hold, no credit card needed and full cover without excess included in the price, with no later charges reported.. Main red flag: Long queues at the counter are reported repeatedly, with several recent reviews describing waits of one to two hours at peak times. Some say only two staff were serving..

Do I need a credit card to rent from Cicar at Lanzarote Airport?

Not confirmed yet. We have not yet confirmed whether Cicar at Lanzarote Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Cicar at Lanzarote Airport?

The deposit amount at Cicar at Lanzarote Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at AutoReisen (€0).

Where is the Cicar desk at Lanzarote Airport?

The Cicar desk is inside the terminal at Lanzarote Airport. It shares the counter with Orlando.

What are the opening hours of Cicar at Lanzarote Airport?

Cicar at Lanzarote Airport is open 07:00–23:59 daily (T1); T2 office shorter hours. Fuel policy: same to same.

Other desks at Lanzarote Airport

Ranked by Counterwise Score. Compare all 14 desks side by side