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Counterwise

No. 7 of 14 at ACE

TopCar

at Lanzarote Airport

In terminalNo credit card needed
Counterwise Score 5.2 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • TopCar at Lanzarote Airport is ranked No. 7 of 14 car rental desks at the airport, with a Counterwise Score of 5.2/10 (Poor).
  • The TopCar desk is inside the terminal at Lanzarote Airport.
  • No credit card is required (debit cards accepted); the typical deposit is €0–€900.
  • Fuel policy: same to same. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: The deposit (about 900-1,500 euros in many reviews) is charged to the card rather than held, and the company's own FAQ says refunds are made in euros with no responsibility for exchange-rate differences. About 20 kept reviews report partial, delayed or unexplained refunds, or fuel deductions..

Based on 294 reviews analysed · Last updated · How scores work

The short version

Based on 294 Google reviews kept after excluding 6 duplicate or staff-praise reviews (about 240 with text), this desk is cheap and fast for many travellers. A sizeable minority report pressure to buy the desk's own cover or leave a deposit that is charged rather than held, worn or battered cars including bald tyres, and category swaps. Web sources are mostly undated and broadly mixed, so they only partly confirm the review picture.

AI-assisted summary of 294 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 50 reports · high confidence.

Counter upselling(20% of score)

Poor3.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 40 reports · high confidence.

Booking honoured(20% of score)

Poor5.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 46 reports · high confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 80 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 6.3 · counts 30%
  • 6 of 300 recent reviews excluded as unreliable (duplicates, solicited staff praise). How we clean reviews
  • Pulled 7% toward the airport average, because recent reviews are few (189 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • The deposit (about 900-1,500 euros in many reviews) is charged to the card rather than held, and the company's own FAQ says refunds are made in euros with no responsibility for exchange-rate differences. About 20 kept reviews report partial, delayed or unexplained refunds, or fuel deductions.top-car-hire.comdiscovercars.com
  • Many reviewers say they were pushed at the counter to buy the desk's own cover or leave a large deposit, often after airline or broker cover was reported as not accepted, adding roughly 50-215 euros.
  • About 10 recent reviews report worn, cracked or bald tyres and other safety-related defects such as warning lights or missing wiper fluid; several travellers had to return to swap the car.
  • Many reviewers say there is no joint damage check at pickup or return, cars carry many existing scratches, and the car is often in a separate, poorly lit or hard-to-find car park. Reviewers advise taking photos and video.discovercars.comwanderlog.com
  • About 15 reviews report receiving a different or lower-category car than booked, sometimes described by the desk as an upgrade, with little or no compensation.

Green flags (5)

  • Many reviews (about 30) describe quick pickup and return, often a few minutes when online check-in was done, and some report no queue at all.
  • The desk is in the arrivals area of the terminal with the cars in a car park nearby, and the company says 24-hour key-box return is possible at this airport.qeeq.comtop-car-hire.com
  • About 20 reviews report the deposit returned within 2-3 days, and several report no pressure to buy extra insurance.
  • The desk's own full cover is reported as cheap (roughly 7 euros per day or 50 euros per week) and removes the deposit; the company's site also advertises no-deposit rentals.top-car-hire.comtop-car-hire.com
  • Several recent reviews report quick replacement cars after a flat tyre, battery or engine fault, or a staff member returning a forgotten item.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:00–23:00 dailysource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€0–€900source
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 294 recent Google reviews of this desk, which we do not republish.

Before you go

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TopCar at other airports and stations

Same brand, different counter. We rate each location on its own.

TopCar at Lanzarote Airport: questions and answers

Is TopCar at Lanzarote Airport any good?

TopCar at Lanzarote Airport has a Counterwise Score of 5.2/10 (Poor) and is ranked No. 7 of 14 desks at the airport. Main green flag: Many reviews (about 30) describe quick pickup and return, often a few minutes when online check-in was done, and some report no queue at all.. Main red flag: The deposit (about 900-1,500 euros in many reviews) is charged to the card rather than held, and the company's own FAQ says refunds are made in euros with no responsibility for exchange-rate differences. About 20 kept reviews report partial, delayed or unexplained refunds, or fuel deductions..

Do I need a credit card to rent from TopCar at Lanzarote Airport?

No. TopCar at Lanzarote Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at TopCar at Lanzarote Airport?

The typical deposit at TopCar at Lanzarote Airport is €0–€900. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the TopCar desk at Lanzarote Airport?

The TopCar desk is inside the terminal at Lanzarote Airport.

What are the opening hours of TopCar at Lanzarote Airport?

TopCar at Lanzarote Airport is open 07:00–23:00 daily. Fuel policy: same to same.

Other desks at Lanzarote Airport

Ranked by Counterwise Score. Compare all 14 desks side by side