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Counterwise

No. 4 of 14 at ACE

Cabrera Medina

at Lanzarote Airport

In terminalNo credit card needed
Counterwise Score 7.4 out of 10, rated Mixed.High consensusCheck prices ↓

At a glance

  • Cabrera Medina at Lanzarote Airport is ranked No. 4 of 14 car rental desks at the airport, with a Counterwise Score of 7.4/10 (Mixed).
  • The Cabrera Medina desk is inside the terminal at Lanzarote Airport.
  • No credit card is required (debit cards accepted); the typical deposit is €0.
  • Fuel policy: not confirmed yet. Opening hours: 07:00–23:50 daily (T1).
  • Main red flag from travellers: Repeated reports in the last 12 months of cars handed over with oil warning lights, worn, deflated or burst tyres, empty wiper fluid and dirty interiors; some reviewers raise safety concerns about tyres..

Based on 284 reviews analysed · Last updated · How scores work

The short version

Based on about 205 usable Google reviews after excluding 12, plus largely positive web sources, this desk is praised for no card deposit, all-inclusive zero-excess cover, little upselling and almost no disputed charges. The main recurring complaints in the past year concern car maintenance and cleanliness (oil warnings, worn tyres, empty wiper fluid), low fuel at handover, cars of a different category than booked, and queues of 30-60 minutes at busy times. Web evidence is mostly review-site comments or undated pages, so it is consistent but not strongly independent.

AI-assisted summary of 284 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Great9.1/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 38 reports · high confidence.

Counter upselling(20% of score)

Great9.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · high confidence.

Booking honoured(20% of score)

Mixed7.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · high confidence.

Queue time(15% of score)

Mixed6.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 45 reports · high confidence.

Car condition(15% of score)

Poor5.2/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 55 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 7.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 7.6 · counts 30%
  • 12 of 296 recent reviews excluded as unreliable (other locations, solicited staff praise, duplicates). How we clean reviews
  • Pulled 14% toward the airport average, because recent reviews are few (91 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Repeated reports in the last 12 months of cars handed over with oil warning lights, worn, deflated or burst tyres, empty wiper fluid and dirty interiors; some reviewers raise safety concerns about tyres.
  • Queues of roughly 30-60 minutes or cars not ready on arrival are reported in several recent reviews, including confusion over the separate lines for the two sister brands sharing the desk area.
  • Several recent reviews say the car given was a lower or different category than booked (smaller, manual instead of automatic), although upgrades are also reported frequently.
  • Several recent reviews report receiving cars with a quarter tank or less under a same-level return policy; one reviewer says staff cited workload for not refuelling cars.
  • Several recent reviews describe curt, rude or dismissive counter or car-park staff, in contrast to many others praising friendly service.

Green flags (5)

  • No card deposit or hold is reported by many travellers, with full zero-excess insurance included in the price and no pressure to buy extra cover.trustpilot.comca.trustpilot.comoptimavillaslanzarote.com
  • The price shown at booking is the price paid at the desk in most reports, with no hidden fees; a free additional driver and child seats are often mentioned.trustpilot.comuk.trustpilot.com
  • Breakdowns and punctures are usually resolved quickly, with a replacement car sent or swapped at the desk, often within 15-40 minutes and without extra charge.
  • Pick-up and drop-off are described as fast and simple by many reviewers: keys handed over within minutes, return in the same car park, and no detailed inspection at return.trustpilot.com
  • Free upgrades are frequently reported when the booked model is not available.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:00–23:50 daily (T1)source
Credit card requiredNo, debit cards accepted (check conditions)source
Typical deposit€0source
Fuel policyNot confirmed yet
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 284 recent Google reviews of this desk, which we do not republish.

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Cabrera Medina at Lanzarote Airport: questions and answers

Is Cabrera Medina at Lanzarote Airport any good?

Cabrera Medina at Lanzarote Airport has a Counterwise Score of 7.4/10 (Mixed) and is ranked No. 4 of 14 desks at the airport. Main green flag: No card deposit or hold is reported by many travellers, with full zero-excess insurance included in the price and no pressure to buy extra cover.. Main red flag: Repeated reports in the last 12 months of cars handed over with oil warning lights, worn, deflated or burst tyres, empty wiper fluid and dirty interiors; some reviewers raise safety concerns about tyres..

Do I need a credit card to rent from Cabrera Medina at Lanzarote Airport?

No. Cabrera Medina at Lanzarote Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at Cabrera Medina at Lanzarote Airport?

The typical deposit at Cabrera Medina at Lanzarote Airport is €0. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Cabrera Medina desk at Lanzarote Airport?

The Cabrera Medina desk is inside the terminal at Lanzarote Airport.

What are the opening hours of Cabrera Medina at Lanzarote Airport?

Cabrera Medina at Lanzarote Airport is open 07:00–23:50 daily (T1). Fuel policy: not confirmed yet.

Other desks at Lanzarote Airport

Ranked by Counterwise Score. Compare all 14 desks side by side