No. 1 of 14 at ACE

AutoReisen

Name: AutoReisen at Lanzarote Airport: Counterwise rating
Item: AutoReisen (Lanzarote Airport)
Rating: 9
Author: Counterwise

at Lanzarote Airport

In terminalNo credit card needed

High consensus Check prices ↓

At a glance

AutoReisen at Lanzarote Airport is ranked No. 1 of 14 car rental desks at the airport, with a Counterwise Score of 9.0/10 (Great).
The AutoReisen desk is inside the terminal at Lanzarote Airport.
No credit card is required (debit cards accepted); the typical deposit is €0.
Fuel policy: same to same. Opening hours: 07:00-23:59.
Main red flag from travellers: Several recent reviews report cars that were worn or poorly equipped: damp or stale smells, high mileage with worn tyres, no smartphone connectivity, faulty cruise control or speed limiter, gear or clutch faults, and missing screen wash. Most said the rental was otherwise fine..

Based on 300 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on about 250 usable Google reviews with text (plus 45 star-only ratings), all from the last 7 weeks, this desk is rated very positively for quick collection, no deposit and no counter upselling. Problems are infrequent: a minority of reviews mention basic or worn cars, unclear fuel levels at pick-up, or isolated desk disputes. Recent independent web sources broadly agree, though the evidence covers only a short review window and some web pages are the operator's own or undated.

AI-assisted summary of 300 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Great9.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 35 reports · high confidence.

Counter upselling(20% of score)

Great9.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 15 reports · high confidence.

Booking honoured(20% of score)

Great8.6/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Great9.3/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 20 reports · high confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 70 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 9.1 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 10.0 · counts 30%
Pulled 11% toward the airport average, because recent reviews are few (121 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (3)

Several recent reviews report cars that were worn or poorly equipped: damp or stale smells, high mileage with worn tyres, no smartphone connectivity, faulty cruise control or speed limiter, gear or clutch faults, and missing screen wash. Most said the rental was otherwise fine.
A few recent reviews say the fuel level at pick-up was unclear or lower than expected (half or quarter tank rather than full), so travellers should check the gauge and paperwork at collection.
Three recent reviews describe friction at the desk: a UK licence read as expired and the rental refused, a booking cancelled after a flight diversion, and confusion over paying by card. These are isolated incidents among hundreds of positive reviews.

Green flags (5)

No deposit or card hold and zero-excess cover included, according to the operator and an independent 2026 guide. Around 20 recent reviews confirm that no deposit was taken at the desk.usefirsthand.com autoreisen.com
Returns are described as quick and relaxed, with no detailed hunt for damage. No kept review reports a disputed damage charge, and a 2025 forum thread says the company does not chase customers for damage.reddit.com
Customers repeatedly report no pressure to buy extra insurance or add-ons at the counter, a point echoed in a 2026 forum thread.reddit.com
Fast pick-up inside the arrivals hall, often keys within 5 to 15 minutes, with cars a short walk away in the car park. Several reviews say the desk stayed open for late-landing flights.
Free upgrades are commonly reported and the final price matches the quote. A 2026 Which? survey found 98% of customers paid the same as or less than their original quote.which.co.uk

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:00-23:59source
Credit card required	No, debit cards accepted (check conditions)source
Typical deposit	€0source
Fuel policy	Same to samesource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 300 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check the closing time (07:00-23:59). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

AutoReisen at other airports and stations

Same brand, different counter. We rate each location on its own.

AutoReisen at Lanzarote Airport: questions and answers

Is AutoReisen at Lanzarote Airport any good?

AutoReisen at Lanzarote Airport has a Counterwise Score of 9.0/10 (Great) and is ranked No. 1 of 14 desks at the airport. Main green flag: No deposit or card hold and zero-excess cover included, according to the operator and an independent 2026 guide. Around 20 recent reviews confirm that no deposit was taken at the desk.. Main red flag: Several recent reviews report cars that were worn or poorly equipped: damp or stale smells, high mileage with worn tyres, no smartphone connectivity, faulty cruise control or speed limiter, gear or clutch faults, and missing screen wash. Most said the rental was otherwise fine..

Do I need a credit card to rent from AutoReisen at Lanzarote Airport?

No. AutoReisen at Lanzarote Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at AutoReisen at Lanzarote Airport?

The typical deposit at AutoReisen at Lanzarote Airport is €0. That is the lowest starting deposit at this airport.

Where is the AutoReisen desk at Lanzarote Airport?

The AutoReisen desk is inside the terminal at Lanzarote Airport.

What are the opening hours of AutoReisen at Lanzarote Airport?

AutoReisen at Lanzarote Airport is open 07:00-23:59. Fuel policy: same to same.

Other desks at Lanzarote Airport

Ranked by Counterwise Score. Compare all 14 desks side by side