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Counterwise

No. 4 of 21 at LIS

BeRent

at Lisbon Humberto Delgado Airport

ShuttleNo credit card needed
Counterwise Score 6.7 out of 10, rated Mixed.Medium consensusCheck prices ↓

At a glance

  • BeRent at Lisbon Humberto Delgado Airport is ranked No. 4 of 21 car rental desks at the airport, with a Counterwise Score of 6.7/10 (Mixed).
  • The BeRent desk is off-site, reached by shuttle from Lisbon Airport (ride time not confirmed yet).
  • No credit card is required (debit cards accepted); the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:00–20:00 daily.
  • Main red flag from travellers: Several reviews from the past year report deposit or card holds released slowly, from about two weeks up to two months or more, despite repeated contact with the company..

Based on 288 reviews analysed · Last updated · How scores work

The short version

Based on 287 Google reviews after removing 13 unreliable ones (about 205 with text), this shuttle-served desk is rated very highly for new, clean cars, quick handovers and low-pressure selling. A minority of travellers report slow deposit releases, disputed scratch charges, strict return-time fees, or being refused a car over card rules. Web evidence is mixed and mostly undated, so check card requirements and return hours and photograph the car yourself.

AI-assisted summary of 288 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 45 reports · high confidence.

Counter upselling(20% of score)

Mixed6.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 22 reports · high confidence.

Booking honoured(20% of score)

Poor5.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 38 reports · high confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 50 reports · high confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 55 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 6.3 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 8.3 · counts 30%
  • 12 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates, other reasons…). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (147 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

  • Several reviews from the past year report deposit or card holds released slowly, from about two weeks up to two months or more, despite repeated contact with the company.
  • Card rules are enforced strictly at the desk. Multiple recent reviews report being refused a car, or pushed into the desk's own cover or extra fees, when only a debit card was available or the hold amount differed from the booking page.
  • Return-time rules are strict. Recent reviews report a full extra day, large after-hours fees or other sizeable charges for returning an hour or two late or outside office hours, sometimes without a drop-off box.
  • A minority of reviews (about 6 over 16 months) report charges of roughly €150-400 for scratches or dents they consider minor or pre-existing. Travel guide and consumer-site snippets also mention a minimum scratch charge of around €190.auto-jardim.comie.trustpilot.com

Green flags (5)

  • Cars are repeatedly described as new or nearly new, spotless and sometimes upgraded at no cost.
  • Pick-up and return are usually quick, with a free shuttle between airport and depot. Many reviews describe 5-20 minute handovers and no queue.
  • Many reviewers say staff did not push insurance or extras, and that fees such as the toll device were explained clearly.
  • Several reviewers report existing damage being documented at pick-up and returns finishing without disputes. A few also report deposits released promptly.
  • Aggregator and consumer sites rate the desk well, at about 8-9 out of 10 on DiscoverCars and about 4 stars on Trustpilot.discovercars.comauto-jardim.comtrustpilot.com

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–20:00 dailysource
Credit card requiredNo, debit cards accepted (check conditions)source
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 288 recent Google reviews of this desk, which we do not republish.

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BeRent at Lisbon Airport: questions and answers

Is BeRent at Lisbon Airport any good?

BeRent at Lisbon Humberto Delgado Airport has a Counterwise Score of 6.7/10 (Mixed) and is ranked No. 4 of 21 desks at the airport. Main green flag: Cars are repeatedly described as new or nearly new, spotless and sometimes upgraded at no cost.. Main red flag: Several reviews from the past year report deposit or card holds released slowly, from about two weeks up to two months or more, despite repeated contact with the company..

Do I need a credit card to rent from BeRent at Lisbon Airport?

No. BeRent at Lisbon Humberto Delgado Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at BeRent at Lisbon Airport?

The deposit amount at BeRent at Lisbon Humberto Delgado Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Record Go (€0–€1,100).

Where is the BeRent desk at Lisbon Airport?

The BeRent desk is off-site, reached by shuttle from Lisbon Airport (ride time not confirmed yet).

What are the opening hours of BeRent at Lisbon Airport?

BeRent at Lisbon Humberto Delgado Airport is open 08:00–20:00 daily. Fuel policy: same to same.

Other desks at Lisbon Airport

Ranked by Counterwise Score. Compare all 21 desks side by side