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Counterwise

No. 8 of 17 at LPA

Funchal Drive

at Gran Canaria Airport

Shuttle
Counterwise Score 5.1 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Funchal Drive at Gran Canaria Airport is ranked No. 8 of 17 car rental desks at the airport, with a Counterwise Score of 5.1/10 (Poor).
  • The Funchal Drive desk is off-site, reached by shuttle from Gran Canaria Airport (ride time not confirmed yet).
  • The credit card rule is not confirmed yet; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–20:00 daily.
  • Main red flag from travellers: Many recent reviews say the card used at booking (debit, online-bank or virtual card) was refused at the desk. Travellers were then left to buy the desk's own cover (reported around 120-400 EUR) or lose the car, and some reported being refused a car or not getting a refund after cancelling..

Based on 118 reviews analysed · Last updated · How scores work

The short version

Based on 118 recent Google reviews after excluding two staff-praise reviews (about 88 with substantive text), most customers praise new, clean cars, friendly staff and quick shuttle transfers. However, a sizeable minority, roughly a quarter to a third, report card-acceptance problems, pressure toward the desk's own insurance, or fees at the counter not shown at booking, and around one in ten report disputed post-rental charges. Web evidence is mostly brand-wide or from the Madeira and Azores branches, so it is consistent with this pattern but does not confirm it at this desk.

AI-assisted summary of 118 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 16 reports · medium confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 27 reports · high confidence.

Booking honoured(20% of score)

Poor2.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · high confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 17 reports · medium confidence.

Car condition(15% of score)

Great8.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 33 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.8 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 5.8 · counts 30%
  • 2 of 120 recent reviews excluded as unreliable (solicited staff praise). How we clean reviews
  • Pulled 17% toward the airport average, because recent reviews are few (74 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Many recent reviews say the card used at booking (debit, online-bank or virtual card) was refused at the desk. Travellers were then left to buy the desk's own cover (reported around 120-400 EUR) or lose the car, and some reported being refused a car or not getting a refund after cancelling.
  • Several recent reviews report charges after the rental that customers dispute, such as damage, a fine passed on months later, extra cleaning or an unreturned deposit, typically 100-200 EUR. Some say the charges came without inspection evidence or signed paperwork.
  • Repeated reports of pressure at the counter to buy the desk's own insurance. Travellers say they were warned of large card holds (quoted around 1,600-2,500 EUR) or of charges for minor scratches if they declined.
  • A cleaning fee of about 12.50 EUR is collected at the desk, and several reviewers say it was not clearly shown at booking. One reviewer in this set considered it fair given the low rental price.
  • Several travellers booked a larger vehicle (such as a van or people carrier) and were given a smaller 5-seat car. Some were told the desk allocates by seats rather than luggage space, and some had to pay extra or accept a smaller car.

Green flags (4)

  • Many reviewers describe new or nearly new, clean cars, sometimes with only a few thousand km on the clock.trustpilot.com
  • Numerous reviewers report quick shuttle pickup, often within about 10 minutes, and a fast, friendly drop-off at the airport after return.trustpilot.com
  • Many reviews praise helpful staff, quick WhatsApp communication and clear explanations of cover options, with some receiving photos or videos of the car's condition at pickup.
  • Travellers who booked the desk's own full-cover or no-deposit packages directly report smooth rentals, including a scratch handled without extra cost.

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–20:00 dailysource
Credit card requiredNot confirmed yet
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withAutounion

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 118 recent Google reviews of this desk, which we do not republish.

Before you go

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Funchal Drive at other airports and stations

Same brand, different counter. We rate each location on its own.

Funchal Drive at Gran Canaria Airport: questions and answers

Is Funchal Drive at Gran Canaria Airport any good?

Funchal Drive at Gran Canaria Airport has a Counterwise Score of 5.1/10 (Poor) and is ranked No. 8 of 17 desks at the airport. Main green flag: Many reviewers describe new or nearly new, clean cars, sometimes with only a few thousand km on the clock.. Main red flag: Many recent reviews say the card used at booking (debit, online-bank or virtual card) was refused at the desk. Travellers were then left to buy the desk's own cover (reported around 120-400 EUR) or lose the car, and some reported being refused a car or not getting a refund after cancelling..

Do I need a credit card to rent from Funchal Drive at Gran Canaria Airport?

Not confirmed yet. We have not yet confirmed whether Funchal Drive at Gran Canaria Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Funchal Drive at Gran Canaria Airport?

The deposit amount at Funchal Drive at Gran Canaria Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at AutoReisen (€0).

Where is the Funchal Drive desk at Gran Canaria Airport?

The Funchal Drive desk is off-site, reached by shuttle from Gran Canaria Airport (ride time not confirmed yet). It shares the counter with Autounion.

What are the opening hours of Funchal Drive at Gran Canaria Airport?

Funchal Drive at Gran Canaria Airport is open 08:00–20:00 daily. Fuel policy: full to full.

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