No. 1 of 17 at LPA

AutoReisen

Name: AutoReisen at Gran Canaria Airport: Counterwise rating
Item: AutoReisen (Gran Canaria Airport)
Rating: 8.5
Author: Counterwise

at Gran Canaria Airport

In terminalNo credit card needed

Medium consensus Check prices ↓

At a glance

AutoReisen at Gran Canaria Airport is ranked No. 1 of 17 car rental desks at the airport, with a Counterwise Score of 8.5/10 (Great).
The AutoReisen desk is inside the terminal at Gran Canaria Airport.
No credit card is required (debit cards accepted); the typical deposit is €0.
Fuel policy: same to same. Opening hours: not confirmed yet.
Main red flag from travellers: Pickup is off-airport, and about a dozen recent reviews describe a hard-to-find meeting point, shuttle waits of 30 minutes or more, or unclear return instructions, which makes the process slower than the brand advertises..

Based on 296 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on about 296 Google reviews after excluding 4 (roughly 215 with substantive text, mostly 5-star), this desk is praised for no deposit, no upselling, quick handovers and good-value cars. The main weaknesses are the off-airport location with a shuttle and hard-to-find meeting point, fuel levels that sometimes did not match what was stated, and reservation requests rejected for availability. Web evidence is largely positive but a lot of it is undated or on the brand's own pages.

AI-assisted summary of 296 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Great9.2/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 64 reports · high confidence.

Counter upselling(20% of score)

Great9.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 14 reports · high confidence.

Booking honoured(20% of score)

Mixed7.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 45 reports · medium confidence.

Queue time(15% of score)

Mixed7.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 75 reports · high confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 100 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 8.3 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 9.8 · counts 30%
4 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
Pulled 7% toward the airport average, because recent reviews are few (193 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

Pickup is off-airport, and about a dozen recent reviews describe a hard-to-find meeting point, shuttle waits of 30 minutes or more, or unclear return instructions, which makes the process slower than the brand advertises.tripadvisor.com tripadvisor.com
Several reviews in the past year say the fuel level at pickup was lower than the level stated by the desk or contract, so travellers advise photographing the fuel gauge; most reports were fixed after contact, and some reviewers say the policy is not full-to-full.
About 8 reviews report reservation requests rejected or 'no cars available' for dates the website showed as open, and some say the same dates reappeared at much higher prices.
A minority of cars (about 10 reviews) were described as dirty, high-mileage, with warning lights or poor handling, though most were swapped or the problem resolved.

Green flags (5)

No deposit or card hold, zero-excess cover included, and no damage inspection fuss at return; about 60 reviews mention this, and a UK consumer survey ranks the brand highly for matching the final price to the quote.which.co.uk autoreisen.com
Very little upselling or surprise charges at the counter: a dozen reviews say nobody pushed extra insurance, and the online price was the price paid.which.co.uk
Once at the depot, handover and return are typically quick (often 5-10 minutes) with a free shuttle in both directions; the shuttle often leaves promptly.reddit.com
Problems such as punctures, breakdowns and lost items are reported as handled quickly, often with a replacement car the same day.
Free upgrades to a higher category or newer car are reported by about a dozen reviewers, along with free child seats and a free second driver.

Practical facts

Location	Desk inside the terminalsource
Opening hours	Not confirmed yet
Credit card required	No, debit cards accepted (check conditions)source
Typical deposit	€0source
Fuel policy	Same to samesource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 296 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check the desk’s opening hours before you travel (not confirmed yet). If your flight lands late, call the desk.
Same-to-same fuel: photograph the gauge at pickup and at return.

AutoReisen at other airports and stations

Same brand, different counter. We rate each location on its own.

AutoReisen at Gran Canaria Airport: questions and answers

Is AutoReisen at Gran Canaria Airport any good?

AutoReisen at Gran Canaria Airport has a Counterwise Score of 8.5/10 (Great) and is ranked No. 1 of 17 desks at the airport. Main green flag: No deposit or card hold, zero-excess cover included, and no damage inspection fuss at return; about 60 reviews mention this, and a UK consumer survey ranks the brand highly for matching the final price to the quote.. Main red flag: Pickup is off-airport, and about a dozen recent reviews describe a hard-to-find meeting point, shuttle waits of 30 minutes or more, or unclear return instructions, which makes the process slower than the brand advertises..

Do I need a credit card to rent from AutoReisen at Gran Canaria Airport?

No. AutoReisen at Gran Canaria Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at AutoReisen at Gran Canaria Airport?

The typical deposit at AutoReisen at Gran Canaria Airport is €0. That is the lowest starting deposit at this airport.

Where is the AutoReisen desk at Gran Canaria Airport?

The AutoReisen desk is inside the terminal at Gran Canaria Airport.

What are the opening hours of AutoReisen at Gran Canaria Airport?

The opening hours of AutoReisen at Gran Canaria Airport are not confirmed yet. Fuel policy: same to same.

Other desks at Gran Canaria Airport

Ranked by Counterwise Score. Compare all 17 desks side by side