No. 4 of 17 at LPA

GoByCar

Name: GoByCar at Gran Canaria Airport: Counterwise rating
Item: GoByCar (Gran Canaria Airport)
Rating: 7.1
Author: Counterwise

at Gran Canaria Airport

Shuttle

Medium consensus Check prices ↓

At a glance

GoByCar at Gran Canaria Airport is ranked No. 4 of 17 car rental desks at the airport, with a Counterwise Score of 7.1/10 (Mixed).
The GoByCar desk is off-site, reached by shuttle from Gran Canaria Airport (ride time not confirmed yet).
A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
Fuel policy: full to full. Opening hours: 07:00–21:00 daily.
Main red flag from travellers: Many recent reviews report damage charges of roughly €60-340 for scratches, rim marks or small marks that the renter says were already there, minor or not documented at pickup..

Based on 286 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on about 235 recent Google reviews with usable text after exclusions, most travellers praise new, clean cars, quick handovers and fast deposit release via an off-airport shuttle. A recurring minority (roughly one in ten recent text reviews) report disputed damage charges of about €60-340, pressure to buy desk insurance despite broker cover, and shuttle or desk waits of 30-60 minutes. Web evidence is mostly undated and mixed, so it adds little beyond the reviews.

AI-assisted summary of 286 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor5.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 45 reports · high confidence.

Counter upselling(20% of score)

Mixed6.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 28 reports · high confidence.

Booking honoured(20% of score)

Mixed7.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 35 reports · medium confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 60 reports · high confidence.

Car condition(15% of score)

Great8.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 60 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 6.5 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 8.9 · counts 30%
14 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, duplicates). How we clean reviews
Pulled 8% toward the airport average, because recent reviews are few (164 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (4)

Many recent reviews report damage charges of roughly €60-340 for scratches, rim marks or small marks that the renter says were already there, minor or not documented at pickup.
Several recent reviews say staff pressed them to buy the desk's own insurance, or claimed the car was uninsured, even though they had already bought cover through a broker or booking site.
The desk is off-site and a number of recent reviews report waits of 30-60 minutes for the shuttle, a single shuttle bus, or a meeting point that is hard to find.uk.qeeq.com booking.com
Some recent reviews describe the phone line going unanswered or being cut off when the shuttle did not arrive or a problem came up, and difficulty obtaining damage documents afterwards.

Green flags (5)

Most reviewers describe new or nearly new, clean cars, often hybrids, and many report a free or cheap upgrade.
Handover and return are described as quick, often 5-15 minutes, and many reviewers say the deposit was released at once or within a day or two.
Many reviewers say the shuttle from the airport meeting point next to the supermarket worked smoothly, with a ride of about 5-10 minutes.trustpilot.com
Many recent reviewers say existing damage was documented and photos were emailed at pickup, and that no unexpected charges followed at return.
Staff are widely described as friendly, multilingual and not pushy about extras in a good share of reviews.

Practical facts

Location	Off-site, by shuttle (ride time not confirmed yet)source
Opening hours	07:00–21:00 dailysource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	Not confirmed yet
Fuel policy	Full to fullsource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 286 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with enough available credit for the deposit (amount not confirmed yet).
Allow extra time for the shuttle ride and the wait (ride time not confirmed yet).
Check the closing time (07:00–21:00 daily). If your flight lands late, call the desk: some wait, others close on time.

GoByCar at other airports and stations

Same brand, different counter. We rate each location on its own.

GoByCar at Gran Canaria Airport: questions and answers

Is GoByCar at Gran Canaria Airport any good?

GoByCar at Gran Canaria Airport has a Counterwise Score of 7.1/10 (Mixed) and is ranked No. 4 of 17 desks at the airport. Main green flag: Most reviewers describe new or nearly new, clean cars, often hybrids, and many report a free or cheap upgrade.. Main red flag: Many recent reviews report damage charges of roughly €60-340 for scratches, rim marks or small marks that the renter says were already there, minor or not documented at pickup..

Do I need a credit card to rent from GoByCar at Gran Canaria Airport?

Yes. GoByCar at Gran Canaria Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at GoByCar at Gran Canaria Airport?

The deposit amount at GoByCar at Gran Canaria Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at AutoReisen (€0).

Where is the GoByCar desk at Gran Canaria Airport?

The GoByCar desk is off-site, reached by shuttle from Gran Canaria Airport (ride time not confirmed yet).

What are the opening hours of GoByCar at Gran Canaria Airport?

GoByCar at Gran Canaria Airport is open 07:00–21:00 daily. Fuel policy: full to full.

Other desks at Gran Canaria Airport

Ranked by Counterwise Score. Compare all 17 desks side by side