No. 2 of 17 at LPA

TopCar

Name: TopCar at Gran Canaria Airport: Counterwise rating
Item: TopCar (Gran Canaria Airport)
Rating: 7.4
Author: Counterwise

at Gran Canaria Airport

In terminalNo credit card needed

Medium consensus Check prices ↓

At a glance

TopCar at Gran Canaria Airport is ranked No. 2 of 17 car rental desks at the airport, with a Counterwise Score of 7.4/10 (Mixed).
The TopCar desk is inside the terminal at Gran Canaria Airport.
No credit card is required (debit cards accepted); the typical deposit is €0–€4,000.
Fuel policy: same to same. Opening hours: 07:00–23:00 daily.
Main red flag from travellers: Several recent reviews dispute fuel-level charges applied after return, with customers saying they refilled just before drop-off and sometimes receiving no proof of the reading; one charge was reversed after a complaint..

Based on 298 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on about 230 usable recent Google reviews of this desk (June to November 2026, after excluding 2 and ignoring 59 star-only ratings), most travellers report fast terminal pickup, low prices and few problems. Recurring complaints are disputed fuel-level charges, a deposit that is debited rather than held, occasional long handover waits and uneven car cleanliness. Web evidence is largely undated or secondary and broadly agrees with this picture.

AI-assisted summary of 298 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 31 reports · medium confidence.

Counter upselling(20% of score)

Mixed7.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 12 reports · medium confidence.

Booking honoured(20% of score)

Mixed6.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · medium confidence.

Queue time(15% of score)

Mixed7.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 50 reports · high confidence.

Car condition(15% of score)

Mixed6.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 65 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 6.6 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 9.5 · counts 30%
2 of 300 recent reviews excluded as unreliable (other locations, other reasons). How we clean reviews
Pulled 7% toward the airport average, because recent reviews are few (209 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Several recent reviews dispute fuel-level charges applied after return, with customers saying they refilled just before drop-off and sometimes receiving no proof of the reading; one charge was reversed after a complaint.
The deposit is actually debited from the card rather than held, and refunds are made in euros only, so travellers using non-euro cards report losing a few percent; a few reports also mention refunds taking 3-10 days or needing chasing.top-car-hire.com
Handover waits of 30 minutes to 1.5 hours were reported in several reviews from July to October, often in the underground car park while the car was being prepared, even with online check-in and a booked time slot.
Around a dozen recent reviews report dirty interiors or smells, and several report brake noise, worn tyres or empty washer fluid; some cars were swapped quickly once reported.
Several reviews report receiving a different or smaller category than booked, plus extra charges at the desk such as a second-driver fee of about 60 euros or a card-type fee.

Green flags (5)

Pickup and return are described as fast in a large share of recent reviews, often about 5 minutes at the terminal desk, especially after online check-in.
Deposits are commonly reported as refunded within 1-7 days, and travellers who add the desk's full cover often report no deposit and no inspection disputes; the company's FAQ states refunds within 7 days.top-car-hire.com
Several reviewers say staff did not push extra insurance and that there were no hidden fees at the counter.
Breakdowns and punctures were reported solved quickly, with a replacement car or technician arriving within about 1-2 hours in around eight reviews, and faulty cars swapped without argument.
Prices are frequently described as well below other renters, and some reviewers received a higher category when the booked one was unavailable; booking-platform ratings are also high.booking.com

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:00–23:00 dailysource
Credit card required	No, debit cards accepted (check conditions)source
Typical deposit	€0–€4,000source
Fuel policy	Same to samesource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 298 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check the closing time (07:00–23:00 daily). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

TopCar at other airports and stations

Same brand, different counter. We rate each location on its own.

TopCar at Gran Canaria Airport: questions and answers

Is TopCar at Gran Canaria Airport any good?

TopCar at Gran Canaria Airport has a Counterwise Score of 7.4/10 (Mixed) and is ranked No. 2 of 17 desks at the airport. Main green flag: Pickup and return are described as fast in a large share of recent reviews, often about 5 minutes at the terminal desk, especially after online check-in.. Main red flag: Several recent reviews dispute fuel-level charges applied after return, with customers saying they refilled just before drop-off and sometimes receiving no proof of the reading; one charge was reversed after a complaint..

Do I need a credit card to rent from TopCar at Gran Canaria Airport?

No. TopCar at Gran Canaria Airport does not require a credit card; debit cards are accepted. Check the conditions when you book.

How much is the deposit at TopCar at Gran Canaria Airport?

The typical deposit at TopCar at Gran Canaria Airport is €0–€4,000. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the TopCar desk at Gran Canaria Airport?

The TopCar desk is inside the terminal at Gran Canaria Airport.

What are the opening hours of TopCar at Gran Canaria Airport?

TopCar at Gran Canaria Airport is open 07:00–23:00 daily. Fuel policy: same to same.

Other desks at Gran Canaria Airport

Ranked by Counterwise Score. Compare all 17 desks side by side