No. 9 of 17 at LPA

Cicar

Name: Cicar at Gran Canaria Airport: Counterwise rating
Item: Cicar (Gran Canaria Airport)
Rating: 5
Author: Counterwise

at Gran Canaria Airport

In terminal

High consensus Check prices ↓

At a glance

Cicar at Gran Canaria Airport is ranked No. 9 of 17 car rental desks at the airport, with a Counterwise Score of 5.0/10 (Poor).
The Cicar desk is inside the terminal at Gran Canaria Airport.
The credit card rule is not confirmed yet; the typical deposit is €0.
Fuel policy: same to same. Opening hours: 07:00–01:00 daily.
Main red flag from travellers: Very long waits at pick-up: dozens of recent reviews describe 1 to 3 hours, split between a terminal desk queue and a second queue in the underground car park, even with advance bookings. A recent forum thread also describes the car park handover as chaotic..

Based on 286 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on 286 Google reviews after exclusions (about 170 with usable text), most recent reviews describe very long waits of 1 to 3 hours, cars not matching the booking, dirty or worn cars, and a crowded return car park. Cicar's low prices, included full insurance and absence of counter upselling are consistently praised, and problems with deposits or fuel charges are comparatively rare. Reviewers often say the experience here is worse than at Cicar on other islands, and the worst reports are concentrated in the last six weeks.

AI-assisted summary of 286 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.0/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 25 reports · medium confidence.

Counter upselling(20% of score)

Great9.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 10 reports · high confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Poor1.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 85 reports · high confidence.

Car condition(15% of score)

Poor4.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 55 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 5.2 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 4.3 · counts 30%
14 of 300 recent reviews excluded as unreliable (other locations, solicited staff praise, duplicates). How we clean reviews
Pulled 7% toward the airport average, because recent reviews are few (201 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

Very long waits at pick-up: dozens of recent reviews describe 1 to 3 hours, split between a terminal desk queue and a second queue in the underground car park, even with advance bookings. A recent forum thread also describes the car park handover as chaotic.tripadvisor.com
Booked car not available: many recent reviews report a different or lower model, overbooking, or a manual car given instead of the automatic that was booked, often after a long wait.
Cars often handed over dirty or after waiting for washing. Reviewers also report worn tyres, tyre-pressure or service warnings, and broken, dirty child seats.
Return area is overcrowded: several reviews report no free bays, circling or double-parking, and up to 45 to 60 minutes to hand the car back, with risk of missing flights.
Several reviews say cars were handed out with less fuel than recorded on the contract, or dispute a fuel charge or missing refund after return.

Green flags (4)

Full-risk insurance is included in the standard rate and reviewers report no pressure to buy extras and no hidden costs.rentcarstenerife.com auto-jardim.com
Prices are widely described as low or good value for what is included.
Key handover and return are often described as quick and unbureaucratic, with little or no damage checking on return.
When a car had a mechanical or tyre fault, several reviewers report a replacement car or recovery arranged quickly, sometimes the same day.

Practical facts

Location	Desk inside the terminalsource
Opening hours	07:00–01:00 dailysource
Credit card required	Not confirmed yet
Typical deposit	€0source
Fuel policy	Same to samesource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 286 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Check before you travel whether this desk accepts debit cards for the deposit (not confirmed yet).
Check the closing time (07:00–01:00 daily). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

Cicar at other airports and stations

Same brand, different counter. We rate each location on its own.

Cicar at Gran Canaria Airport: questions and answers

Is Cicar at Gran Canaria Airport any good?

Cicar at Gran Canaria Airport has a Counterwise Score of 5.0/10 (Poor) and is ranked No. 9 of 17 desks at the airport. Main green flag: Full-risk insurance is included in the standard rate and reviewers report no pressure to buy extras and no hidden costs.. Main red flag: Very long waits at pick-up: dozens of recent reviews describe 1 to 3 hours, split between a terminal desk queue and a second queue in the underground car park, even with advance bookings. A recent forum thread also describes the car park handover as chaotic..

Do I need a credit card to rent from Cicar at Gran Canaria Airport?

Not confirmed yet. We have not yet confirmed whether Cicar at Gran Canaria Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Cicar at Gran Canaria Airport?

The typical deposit at Cicar at Gran Canaria Airport is €0. The lowest starting deposit at this airport is at AutoReisen (€0).

Where is the Cicar desk at Gran Canaria Airport?

The Cicar desk is inside the terminal at Gran Canaria Airport.

What are the opening hours of Cicar at Gran Canaria Airport?

Cicar at Gran Canaria Airport is open 07:00–01:00 daily. Fuel policy: same to same.

Other desks at Gran Canaria Airport

Ranked by Counterwise Score. Compare all 17 desks side by side