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Counterwise

No. 17 of 17 at LPA

Budget

at Gran Canaria Airport

In terminal
Counterwise Score 2.9 out of 10, rated Poor.Low consensusCheck prices ↓

At a glance

  • Budget at Gran Canaria Airport is ranked No. 17 of 17 car rental desks at the airport, with a Counterwise Score of 2.9/10 (Poor).
  • The Budget desk is inside the terminal at Gran Canaria Airport.
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 07:00–23:00 daily.
  • Main red flag from travellers: Very long pickup queues are reported repeatedly: about 30 recent reviews describe waits of 1 to 2.5 hours, often with online check-in or prepaid bookings, with one or two agents on duty and neighbouring desks said to be quicker..

Based on 116 reviews analysed · Last updated · How scores work

The short version

Based on about 105 relevant Google reviews (116 kept after excluding 8 about other locations), this desk draws frequent complaints about 1 to 2.5 hour pickup queues, hard selling of extra cover and roadside assistance, and disputed post-rental charges or slow deposit refunds. Cars are mostly described as new and clean, and some travellers get quick pickup and fast deposit release, so experiences vary widely. Web evidence is thin, mostly undated aggregator pages, and more favourable than the reviews.

AI-assisted summary of 116 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor2.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 44 reports · high confidence.

Counter upselling(20% of score)

Poor2.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 22 reports · high confidence.

Booking honoured(20% of score)

Poor4.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 22 reports · medium confidence.

Queue time(15% of score)

Poor2.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Poor5.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 28 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 0.3 · counts 30%
  • 8 of 124 recent reviews excluded as unreliable (other locations). How we clean reviews
  • Pulled 19% toward the airport average, because recent reviews are few (64 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (5)

  • Very long pickup queues are reported repeatedly: about 30 recent reviews describe waits of 1 to 2.5 hours, often with online check-in or prepaid bookings, with one or two agents on duty and neighbouring desks said to be quicker.
  • Persistent pressure at the counter to buy extra cover, including warnings of a 250 euro roadside assistance charge or high damage liability, even when customers say they already had cover; several describe the tone as threatening.
  • Several recent reviews report charges after return that customers dispute, such as fuel fees of around 50 euros despite a full tank, damage fees not noted at drop-off, and unexplained extra amounts. Many say complaints went unanswered.
  • Several recent reviews say deposits were returned late or not at all (from 25 days to about 2.5 months), sometimes only after a bank chargeback, or that a deposit was debited rather than held.
  • Some recent travellers report surprises at the counter that differ from the booking: a physical or credit card required, a debit card refused, extra-driver or young-driver surcharges, roadside cover not included in a prepaid package, a lower-category car, or a closed desk.

Green flags (3)

  • Many recent reviews describe the cars as new, clean and in good technical condition, including newer VW models.
  • Some travellers report pickup and return completed in minutes, with friendly counter staff and returns that are often quick and easy.
  • A handful of reviews report a deposit released within a day or a few days, or a small card pre-authorisation reversed straight after return; some say optional extras could be declined without difficulty.

Practical facts

LocationDesk inside the terminalsource
Opening hours07:00–23:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withAvis

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 116 recent Google reviews of this desk, which we do not republish.

Before you go

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Budget at other airports and stations

Same brand, different counter. We rate each location on its own.

Budget at Gran Canaria Airport: questions and answers

Is Budget at Gran Canaria Airport any good?

Budget at Gran Canaria Airport has a Counterwise Score of 2.9/10 (Poor) and is ranked No. 17 of 17 desks at the airport. Main green flag: Many recent reviews describe the cars as new, clean and in good technical condition, including newer VW models.. Main red flag: Very long pickup queues are reported repeatedly: about 30 recent reviews describe waits of 1 to 2.5 hours, often with online check-in or prepaid bookings, with one or two agents on duty and neighbouring desks said to be quicker..

Do I need a credit card to rent from Budget at Gran Canaria Airport?

Yes. Budget at Gran Canaria Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Budget at Gran Canaria Airport?

The deposit amount at Budget at Gran Canaria Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at AutoReisen (€0).

Where is the Budget desk at Gran Canaria Airport?

The Budget desk is inside the terminal at Gran Canaria Airport. It shares the counter with Avis.

What are the opening hours of Budget at Gran Canaria Airport?

Budget at Gran Canaria Airport is open 07:00–23:00 daily. Fuel policy: full to full.

Other desks at Gran Canaria Airport

Ranked by Counterwise Score. Compare all 17 desks side by side