No. 3 of 17 at LPA

Orlando Rent a Car

Name: Orlando Rent a Car at Gran Canaria Airport: Counterwise rating
Item: Orlando Rent a Car (Gran Canaria Airport)
Rating: 7.2
Author: Counterwise

at Gran Canaria Airport

Shuttle

Medium consensus Check prices ↓

At a glance

Orlando Rent a Car at Gran Canaria Airport is ranked No. 3 of 17 car rental desks at the airport, with a Counterwise Score of 7.2/10 (Mixed).
The Orlando Rent a Car desk is off-site, reached by shuttle from Gran Canaria Airport (ride time not confirmed yet).
A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
Fuel policy: same to same. Opening hours: 08:00–21:59 daily.
Main red flag from travellers: Several recent reviews report long waits, sometimes 30 to 90 minutes, for the airport shuttle pick-up, the return transfer or service at the office. The shuttle runs on request and rides can be delayed by motorway traffic, so allow extra time before flights..

Based on 267 reviews analysed · Last updated 13 November 2026 · How scores work

The short version

Based on 267 Google reviews kept after excluding 33 (211 of them with text, 56 star-only), this off-site Arinaga branch reached by free shuttle is mostly rated well for price, friendly handling and quick deposit release. Recurring problems are shuttle and queue waits, older high-mileage cars, fuel-policy confusion, and occasional 45 euro fine-handling fees or insurance pressure. Web evidence is mostly undated and broadly consistent with this mixed-to-positive picture.

AI-assisted summary of 267 recent Google reviews and web reports, reviewed by our editor on 13 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Mixed6.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 25 reports · medium confidence.

Counter upselling(20% of score)

Mixed7.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 18 reports · medium confidence.

Booking honoured(20% of score)

Mixed7.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 30 reports · medium confidence.

Queue time(15% of score)

Mixed6.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Mixed6.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 45 reports · high confidence.

How this score was built

AI analysis of reviews and web reports (the sub-scores above, weighted): 6.6 · counts 70%
Star ratings on review platforms, rescaled against all desks we rate: 9.0 · counts 30%
33 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
Pulled 9% toward the airport average, because recent reviews are few (148 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

Several recent reviews report long waits, sometimes 30 to 90 minutes, for the airport shuttle pick-up, the return transfer or service at the office. The shuttle runs on request and rides can be delayed by motorway traffic, so allow extra time before flights.
Cars are often older, high-mileage and visibly marked. A handful of recent reviews report warning lights, vibration or noise, dirty interiors, or a different and older model than booked.
Fuel handling causes confusion. Several recent reviews say a voucher or broker promised a refund for unused fuel, or a fuel charge at pickup, but the desk applied a different rule and no refund was given.
Three recent reviews report a 45 euro charge to the card for handling traffic fines or an unexplained debit. The reviewers say they could not obtain a clear explanation or proof.
A few recent reviews describe pushy or fear-based selling of the desk's own full-cover insurance at pickup, or being told cover was compulsory. Most other reviews report no pressure.

Green flags (5)

Deposit released quickly on return in many reviews, often immediately or within the hour, with no disputed damage reported by these travellers.
Many reviewers say the desk did not push extra insurance. Declining the desk's cover meant signing a waiver, with no pressure reported.
Free upgrades or a better car than booked are mentioned in roughly ten reviews.
Low prices are widely praised, including inexpensive full-cover options, and the handover and return are often described as fast and simple.booking.com trustpilot.com
When a car broke down or had a fault, several reviewers say a replacement was arranged within about an hour or on the spot.

Practical facts

Location	Off-site, by shuttle (ride time not confirmed yet)source
Opening hours	08:00–21:59 dailysource
Credit card required	Yes, in the main driver’s namesource
Typical deposit	Not confirmed yet
Fuel policy	Same to samesource
Shares the desk with	No other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 267 recent Google reviews of this desk, which we do not republish.

Before you go

Tick these off at the counter. (Nothing is saved; it's just for you.)

Take photos and a short video of the car at pickup, including wheels, windscreen and the fuel gauge.
Check the fuel level matches the contract before you drive off.
Decline duplicate insurance at the desk if you already have excess cover. Bring proof of your policy.
Bring a credit card in the main driver’s name with enough available credit for the deposit (amount not confirmed yet).
Allow extra time for the shuttle ride and the wait (ride time not confirmed yet).
Check the closing time (08:00–21:59 daily). If your flight lands late, call the desk: some wait, others close on time.
Same-to-same fuel: photograph the gauge at pickup and at return.

Orlando Rent a Car at Gran Canaria Airport: questions and answers

Is Orlando Rent a Car at Gran Canaria Airport any good?

Orlando Rent a Car at Gran Canaria Airport has a Counterwise Score of 7.2/10 (Mixed) and is ranked No. 3 of 17 desks at the airport. Main green flag: Deposit released quickly on return in many reviews, often immediately or within the hour, with no disputed damage reported by these travellers.. Main red flag: Several recent reviews report long waits, sometimes 30 to 90 minutes, for the airport shuttle pick-up, the return transfer or service at the office. The shuttle runs on request and rides can be delayed by motorway traffic, so allow extra time before flights..

Do I need a credit card to rent from Orlando Rent a Car at Gran Canaria Airport?

Yes. Orlando Rent a Car at Gran Canaria Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Orlando Rent a Car at Gran Canaria Airport?

The deposit amount at Orlando Rent a Car at Gran Canaria Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at AutoReisen (€0).

Where is the Orlando Rent a Car desk at Gran Canaria Airport?

The Orlando Rent a Car desk is off-site, reached by shuttle from Gran Canaria Airport (ride time not confirmed yet).

What are the opening hours of Orlando Rent a Car at Gran Canaria Airport?

Orlando Rent a Car at Gran Canaria Airport is open 08:00–21:59 daily. Fuel policy: same to same.

Other desks at Gran Canaria Airport

Ranked by Counterwise Score. Compare all 17 desks side by side