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Counterwise

FUE · Report · November 2026

Fuerteventura Airport car hire report

Key numbers for the 12 car rental desks we rate at Fuerteventura Airport (FUE), computed from our published data.

Data updated · reviewed by our editor on · Methodology

Desks rated
12
2,917 reviews analysed
Average score
5.1/10
median 4.9
Median starting deposit
€50
8 of 12 deposits known
No credit card needed
42%
5 of 12 desks, 3 not confirmed

Key findings

  • Counterwise rates 12 car rental desks at Fuerteventura Airport (FUE): 1 Great (8 or more out of 10), 4 Mixed (6 to 7.9) and 7 Poor (below 6). The average Counterwise Score is 5.1/10.
  • The best-rated desk at Fuerteventura Airport is AutoReisen (8.8/10); the lowest-rated is Budget (2.7/10).
  • Where the deposit is known (8 of 12 desks), the typical starting deposit at Fuerteventura Airport is €50 (median), from €0 at AutoReisen up to €4,000 at TopCar.
  • 5 of 12 desks at Fuerteventura Airport (42%) do not require a credit card (debit cards accepted); the card rule is not confirmed yet for 3 desks.
  • 10 desks at Fuerteventura Airport are in the terminal (average score 4.8) and 2 are off-site, reached by shuttle (average 6.9).
  • The most common traveller complaints at Fuerteventura Airport are pressure to buy insurance or extras (10 of 12 desks), damage charges after return (9 of 12 desks) and fuel charges or fuel policy (8 of 12 desks).

Score distribution

How the 12 desks split across our score bands.

Best and worst desks

Lowest rated

  1. 12. BudgetVery long pickup queues are reported repeatedly, typically 1.5 to 4 hours even with a prebooked car. Reviewers blame too few staff and say processing takes about 20 minutes per customer, while other brands' counters were quiet. The reports run up to November 2026.2.7 · Poor
  2. 11. HertzDozens of recent reviews describe heavy pressure at the desk to buy the desk's own excess cover, including when the traveller had already bought cover elsewhere. Some say they were told they would not get the car otherwise, and others were steered towards a pricier car with claims about off-road driving.2.7 · Poor
  3. 10. AvisVery long counter queues of 1 to 4 hours are reported repeatedly, mostly through autumn 2026 and throughout the past year, often with 2 to 3 staff and system problems. Travellers also report a second wait at the car park and slow returns that put flights at risk. Pre-registration and fast-lane options often did not help.3.2 · Poor

Deposits and card rules

Deposits

Lowest starting deposit
€0 (AutoReisen)
Highest amount
€4,000 (TopCar)
Median starting deposit
€50
Deposit known
8 of 12 desks

Not confirmed yet for 4 desks: left out of these figures.

All deposits, lowest first →

Credit card or debit card

No credit card needed (debit accepted)
5 of 12 · 42%
Credit card required
4 of 12 · 33%
Not confirmed yet
3 of 12 · 25%

Debit cards accepted at: AutoReisen, Sixt, Goldcar, TopCar, Avis.

Desks without a credit card →

In the terminal or by shuttle

In the terminal
10
avg score 4.8
Short walk
0
none
Shuttle
2
avg score 6.9

Desks reached without a shuttle average 4.8/10; shuttle desks average 6.9/10.

In-terminal vs shuttle, compared →

Most common traveller complaints

Number of desks whose published red flags mention each problem. A desk counts once per theme; one red flag can touch several themes.

  1. Pressure to buy insurance or extras10 of 12 · 83%

    Hard selling of the desk’s own cover, upgrades or extras, or cover added without clear consent. Desks: GoByCar, Payless, Record Go, Sixt, Goldcar, Europcar, TopCar, Avis, Hertz, Budget.

  2. Damage charges after return9 of 12 · 75%

    Charges for scratches, chips or dents that travellers say were already there or tiny. Desks: GoByCar, Payless, Cicar, Record Go, Sixt, Goldcar, Europcar, Avis, Budget.

  3. Fuel charges or fuel policy8 of 12 · 67%

    Refuelling fees despite a full tank, part-empty tanks at pickup, or a different fuel policy at the desk. Desks: AutoReisen, GoByCar, Cicar, Record Go, Goldcar, TopCar, Avis, Budget.

  4. Long queues or waits8 of 12 · 67%

    Long waits at the desk, for the keys or for the shuttle. Desks: GoByCar, Payless, Cicar, Europcar, TopCar, Avis, Hertz, Budget.

  5. Booking not honoured or price changed8 of 12 · 67%

    Booked car not available, a smaller or different car, a higher price at the desk, or fees not clear at booking. Desks: Payless, Cicar, Sixt, Goldcar, Europcar, TopCar, Avis, Budget.

  6. Car condition problems8 of 12 · 67%

    Dirty cars, warning lights, worn tyres or breakdowns. Desks: AutoReisen, Payless, Cicar, Record Go, Europcar, TopCar, Avis, Budget.

  7. Deposit or refund held back6 of 12 · 50%

    Deposits, holds or refunds released late, only in part, or not at all. Desks: AutoReisen, Cicar, Goldcar, Europcar, Avis, Budget.

  8. Closed desk or late-arrival problems5 of 12 · 42%

    Desk closed for late arrivals, bookings cancelled after a flight delay, or out-of-hours fees. Desks: GoByCar, Sixt, Goldcar, Avis, Budget.

  9. Other fees after the rental5 of 12 · 42%

    Cleaning, admin, traffic-fine handling or late-return fees charged after the car was returned. Desks: Record Go, Goldcar, TopCar, Avis, Budget.

  10. Car refused over card, licence or flight rules4 of 12 · 33%

    Pickups refused or made conditional because of card type, licence or permit, or a missing flight ticket or boarding pass. Desks: Goldcar, Europcar, Avis, Hertz.

  11. Hard-to-reach customer service3 of 12 · 25%

    Phone lines, emails or complaints unanswered for weeks after the rental. Desks: Record Go, Goldcar, Avis.

  12. Desk, shuttle stop or return hard to find1 of 12 · 8%

    Poor signs or directions to the desk, the shuttle pickup point or the car return area. Desks: GoByCar.

  13. Rude or unhelpful staff1 of 12 · 8%

    Curt, dismissive or aggressive staff at the desk, at return or on the shuttle. Desks: Cicar.

The data behind this report

  • 2,917 traveller reviews analysed across 12 desks.
  • 3,039 recent reviews read; 122 (4%) excluded by our cleaning step as unreliable (mostly solicited staff praise: 92; duplicates: 12; about another location: 10). How reviews are cleaned
  • Data collected on 13 November 2026; scores last updated 13 November 2026.
  • Summaries and red flags reviewed by our editor on 13 November 2026.
  • Complaint themes are counted with a fixed keyword list applied to each desk’s published red flags (no AI), so the same data always gives the same counts.
  • Unknown facts (“Not confirmed yet”) are left out of averages, medians and ranges, never guessed. Full methodology

How to cite this report

You are welcome to quote these figures. Please name Counterwise and link to this page. The numbers update with each data refresh, so mention the date.

Suggested citation

Counterwise (2026). Fuerteventura Airport car hire report, November 2026. Counterwise. https://counterwise.eu/airports/fue/report (data updated 13 November 2026).

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