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Counterwise

No. 12 of 27 at OPO

International Car

at Porto Francisco Sá Carneiro Airport

Shuttle 3 min
Counterwise Score 5.3 out of 10, rated Poor.Low consensusCheck prices ↓

At a glance

  • International Car at Porto Francisco Sá Carneiro Airport is ranked No. 12 of 27 car rental desks at the airport, with a Counterwise Score of 5.3/10 (Poor).
  • The International Car desk is off-site: the shuttle from Porto Airport takes about 3 minutes.
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: full to full. Opening hours: 08:00–20:00 daily.
  • Main red flag from travellers: Repeated reports of damage charges (roughly 100-430 EUR) for small rim, scratch or tyre marks that travellers say were already on the car; at least three such reports fall within the last 12 months, with similar older ones..

Based on 257 reviews analysed · Last updated · How scores work

The short version

Based on about 127 kept text-bearing Google reviews (257 kept in total, 43 excluded, mostly staff-focused praise), this off-site shuttle desk is well liked for friendly service and mostly clean cars. A steady flow of reviews over the past year report disputed damage charges, extra cover after card problems, toll and out-of-hours fees, and a desk closed before 8:00. Web evidence is thin and mixed, with recent consumer-site reviews leaning negative.

AI-assisted summary of 257 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 20 reports · high confidence.

Counter upselling(20% of score)

Poor3.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 13 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 20 reports · high confidence.

Queue time(15% of score)

Poor5.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 20 reports · medium confidence.

Car condition(15% of score)

Mixed6.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 27 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.1 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 8.2 · counts 30%
  • 43 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 13% toward the airport average, because recent reviews are few (98 after weighting by age).

Low consensusOur independent signals disagree: read the red and green flags before relying on the score.

What travellers flag

Red flags (4)

  • Repeated reports of damage charges (roughly 100-430 EUR) for small rim, scratch or tyre marks that travellers say were already on the car; at least three such reports fall within the last 12 months, with similar older ones.uk.trustpilot.com
  • Several reviewers say a debit card or a failed credit-card authorisation led to paying roughly 400-500 EUR extra for the desk's own cover or to a deposit of 1,800 EUR or more, even when they already had cover.
  • Several recent reviews report arriving to a closed desk before 8:00 or paying about 40 EUR for pickup or return outside opening hours, which they say was not made clear at booking.
  • Multiple reviews report unexpected toll-related charges, including late debits months later, admin fees, or double billing that was not refunded, despite tolls being said to be covered in the contract.

Green flags (4)

  • Many reviews praise friendly, efficient service and quick pickup and return at the desk.
  • Around 17 reviews describe new, clean, well-maintained cars, often at low prices.
  • Some customers report a smooth rental with no extra charges, competitive prices, or help finding a cheaper deal or cover option at the counter.
  • The airport shuttle is described as working well in several reviews, including waiting for a delayed flight and taking customers back to the airport.qeeq.com

Practical facts

LocationOff-site, shuttle about 3 minsource
Opening hours08:00–20:00 dailysource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policyFull to fullsource
Shares the desk withSurprice, Drive4Move

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 257 recent Google reviews of this desk, which we do not republish.

Before you go

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International Car at other airports and stations

Same brand, different counter. We rate each location on its own.

International Car at Porto Airport: questions and answers

Is International Car at Porto Airport any good?

International Car at Porto Francisco Sá Carneiro Airport has a Counterwise Score of 5.3/10 (Poor) and is ranked No. 12 of 27 desks at the airport. Main green flag: Many reviews praise friendly, efficient service and quick pickup and return at the desk.. Main red flag: Repeated reports of damage charges (roughly 100-430 EUR) for small rim, scratch or tyre marks that travellers say were already on the car; at least three such reports fall within the last 12 months, with similar older ones..

Do I need a credit card to rent from International Car at Porto Airport?

Yes. International Car at Porto Francisco Sá Carneiro Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at International Car at Porto Airport?

The deposit amount at International Car at Porto Francisco Sá Carneiro Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at Klass Wagen (from €0).

Where is the International Car desk at Porto Airport?

The International Car desk is off-site: the shuttle from Porto Airport takes about 3 minutes. It shares the counter with Surprice and Drive4Move.

What are the opening hours of International Car at Porto Airport?

International Car at Porto Francisco Sá Carneiro Airport is open 08:00–20:00 daily. Fuel policy: full to full.

Other desks at Porto Airport

Ranked by Counterwise Score. Compare all 27 desks side by side