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Counterwise

No. 13 of 27 at OPO

Tangerine Rent A Car

at Porto Francisco Sá Carneiro Airport

Shuttle
Counterwise Score 5.1 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Tangerine Rent A Car at Porto Francisco Sá Carneiro Airport is ranked No. 13 of 27 car rental desks at the airport, with a Counterwise Score of 5.1/10 (Poor).
  • The Tangerine Rent A Car desk is off-site, reached by shuttle from Porto Airport (ride time not confirmed yet).
  • A credit card in the main driver's name is required; the typical deposit is €1,100–€5,500.
  • Fuel policy: same to same. Opening hours: 08:00–20:00 daily; out-of-hours service on request.
  • Main red flag from travellers: About 20 kept reviews, many from the last 3 months, report that debit cards or the card used at booking were rejected for the deposit, with the customer then either leaving without a car or buying the desk's top insurance. The desk's own help page says only credit cards are accepted for the deposit..

Based on 280 reviews analysed · Last updated · How scores work

The short version

Based on about 190 kept Google reviews with text (plus star-only ratings) from the last 8 months, this off-site desk is polarised: many travellers praise friendly, quick service and clean cars, while a sizeable minority report card and deposit problems, pressure to buy the desk's insurance, disputed damage charges and slow refunds. The most serious problems cluster around debit-card holders and deposits of up to about 4,900 euros, so bring a true credit card with a high limit and photograph the car thoroughly. Web evidence is mostly undated or covers the brand's other branches, so it adds little desk-specific confirmation.

AI-assisted summary of 280 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor4.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 30 reports · high confidence.

Counter upselling(20% of score)

Poor3.0/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 38 reports · high confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 40 reports · high confidence.

Queue time(15% of score)

Poor5.5/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Mixed7.5/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 35 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.6 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 6.2 · counts 30%
  • 20 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations). How we clean reviews
  • Pulled 8% toward the airport average, because recent reviews are few (173 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • About 20 kept reviews, many from the last 3 months, report that debit cards or the card used at booking were rejected for the deposit, with the customer then either leaving without a car or buying the desk's top insurance. The desk's own help page says only credit cards are accepted for the deposit.tangerinerent.com
  • Several recent reviews report damage charges of roughly 226 to 470 euros for minor marks such as a rim nick or bumper scratch, which the customers say were already on the car or not clearly new. A consumer-site post from November 2026 describes the same type of dispute.trustpilot.com
  • Around 12 kept reviews report deposit, toll-deposit or refund money still outstanding after weeks or months, with emails to the claims address unanswered. Older forum posts describe the same pattern, and a few reviewers say the money did eventually come back.trustpilot.comreddit.com
  • About a dozen kept reviews report long waits, from 30 minutes to 2 hours, at the desk or for a shuttle that did not arrive, including late-evening arrivals where the office had already closed.
  • Around 8 kept reviews complain about extras not clear at booking: a mandatory toll device fee, a cross-border fee of about 120 euros, an out-of-hours return fee, or a paid upgrade when the booked car was unavailable.

Green flags (5)

  • A large share of recent text reviews, roughly half of those kept, describe friendly staff and a quick, smooth pick-up and return, and most star-only ratings are 5 stars.
  • About 25 kept reviews describe clean, new or low-mileage cars that matched the booking.
  • Several reviewers report a quick return check, deposit released immediately or within days, and no extra charges after returning the car.
  • Several reviewers with their own credit-card or third-party cover say the desk did not press them to buy extra insurance.
  • A free shuttle from outside the arrivals hall runs frequently, and the office is a short ride or walk from the terminal since a recent move, according to several reviews and a listing page.qeeq.com

Practical facts

LocationOff-site, by shuttle (ride time not confirmed yet)source
Opening hours08:00–20:00 daily; out-of-hours service on requestsource
Credit card requiredYes, in the main driver’s namesource
Typical deposit€1,100–€5,500source
Fuel policySame to samesource
Shares the desk withNo other brands

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 280 recent Google reviews of this desk, which we do not republish.

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Tangerine Rent A Car at Porto Airport: questions and answers

Is Tangerine Rent A Car at Porto Airport any good?

Tangerine Rent A Car at Porto Francisco Sá Carneiro Airport has a Counterwise Score of 5.1/10 (Poor) and is ranked No. 13 of 27 desks at the airport. Main green flag: A large share of recent text reviews, roughly half of those kept, describe friendly staff and a quick, smooth pick-up and return, and most star-only ratings are 5 stars.. Main red flag: About 20 kept reviews, many from the last 3 months, report that debit cards or the card used at booking were rejected for the deposit, with the customer then either leaving without a car or buying the desk's top insurance. The desk's own help page says only credit cards are accepted for the deposit..

Do I need a credit card to rent from Tangerine Rent A Car at Porto Airport?

Yes. Tangerine Rent A Car at Porto Francisco Sá Carneiro Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Tangerine Rent A Car at Porto Airport?

The typical deposit at Tangerine Rent A Car at Porto Francisco Sá Carneiro Airport is €1,100–€5,500. The lowest starting deposit at this airport is at Klass Wagen (from €0).

Where is the Tangerine Rent A Car desk at Porto Airport?

The Tangerine Rent A Car desk is off-site, reached by shuttle from Porto Airport (ride time not confirmed yet).

What are the opening hours of Tangerine Rent A Car at Porto Airport?

Tangerine Rent A Car at Porto Francisco Sá Carneiro Airport is open 08:00–20:00 daily; out-of-hours service on request. Fuel policy: same to same.

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