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Counterwise

No. 26 of 37 at CTA

Viaggiare

at Catania-Fontanarossa "Vincenzo Bellini" Airport

Short walk
Counterwise Score 3.6 out of 10, rated Poor.Medium consensusCheck prices ↓

At a glance

  • Viaggiare at Catania-Fontanarossa "Vincenzo Bellini" Airport is ranked No. 26 of 37 car rental desks at the airport, with a Counterwise Score of 3.6/10 (Poor).
  • The Viaggiare desk is in a nearby car park or building, a short walk from the terminal at Catania Airport (walking time not confirmed yet).
  • A credit card in the main driver's name is required; the deposit amount is not confirmed yet.
  • Fuel policy: same to same. Opening hours: 08:30–20:30 daily; closed 24–25 Dec and 31 Dec–1 Jan.
  • Main red flag from travellers: Many recent reviews report charges after return that customers dispute: damage they say was already on the car, 25 EUR cleaning fees, and roadside-assistance or towing bills of roughly 250 to 375 EUR. Several say their photo or video evidence was ignored and that charges were taken from the card without an itemised invoice..

Based on 295 reviews analysed · Last updated · How scores work

The short version

Based on about 260 usable Google reviews (295 kept after removing 5 duplicates or staff-focused praise), this desk is polarised. Many travellers report fast handovers, newer cars, low prices and quick deposit release, while a substantial share of recent reviews describe 1 hour or longer waits, refusals or cancellations over lateness or card rules, Mahindra substitutions, and disputed damage or roadside charges. Web evidence is thin and partly undated, so treat it as a mixed picture. Photograph the car, check card rules and the pickup window, and consider full cover.

AI-assisted summary of 295 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 45 reports · high confidence.

Counter upselling(20% of score)

Poor3.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 30 reports · high confidence.

Booking honoured(20% of score)

Poor3.0/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 60 reports · high confidence.

Queue time(15% of score)

Poor4.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Poor5.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 50 reports · high confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 3.7 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 3.3 · counts 30%
  • 5 of 300 recent reviews excluded as unreliable (solicited staff praise, duplicates). How we clean reviews
  • Pulled 9% toward the airport average, because recent reviews are few (153 after weighting by age).

Medium consensusOur independent signals mostly agree, with some differences.

What travellers flag

Red flags (5)

  • Many recent reviews report charges after return that customers dispute: damage they say was already on the car, 25 EUR cleaning fees, and roadside-assistance or towing bills of roughly 250 to 375 EUR. Several say their photo or video evidence was ignored and that charges were taken from the card without an itemised invoice.
  • Several recent reviews report bookings cancelled or cars given away when arrivals were about an hour late (often due to flight delays), or the desk being closed on a late arrival. Customers were offered a replacement at a much higher price or no refund.
  • Card and ID rules cause refusals or forced upsells: debit cards, cards without printed numbers, a different cardholder name, or a digital licence led to refusal of the car or a requirement to buy the desk's own cover at 130 to 460 EUR. A third-party guide also describes Catania as a credit-card airport.autorentwiz.comqeeq.com
  • Repeated reports of Mahindra substitutes instead of the booked car category, and of mechanical faults including flat batteries, warning lights and fuel-cap problems. Several 2026 reports involve recovery or tow charges and no replacement car being available.
  • Long waits at pickup are frequently reported, with one or two staff handling every rental; many reviews cite 1 to 2 hours, some in the sun with children. Forms are re-entered by hand even after online check-in.trustpilot.com

Green flags (5)

  • Many recent reviewers describe quick, smooth pickup and return, including 10-minute handovers and returns outside opening hours, particularly when booked with full cover.
  • Many reviews say the cars were nearly new or clean, and several travellers received a free upgrade, for example a hybrid Toyota.
  • Several recent reviews report the deposit released quickly, from the same day to about 12 days after return.
  • Some travellers with full cover through a broker or the desk report no pressure to buy extras and no surprise charges at return.
  • Prices are often described as low and good value for the car received.

Practical facts

LocationNearby car park or building, a short walk from the terminal (minutes not confirmed yet)source
Opening hours08:30–20:30 daily; closed 24–25 Dec and 31 Dec–1 Jansource
Credit card requiredYes, in the main driver’s namesource
Typical depositNot confirmed yet
Fuel policySame to samesource
Shares the desk withGreen Motion

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 295 recent Google reviews of this desk, which we do not republish.

Before you go

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Viaggiare at other airports and stations

Same brand, different counter. We rate each location on its own.

Viaggiare at Catania Airport: questions and answers

Is Viaggiare at Catania Airport any good?

Viaggiare at Catania-Fontanarossa "Vincenzo Bellini" Airport has a Counterwise Score of 3.6/10 (Poor) and is ranked No. 26 of 37 desks at the airport. Main green flag: Many recent reviewers describe quick, smooth pickup and return, including 10-minute handovers and returns outside opening hours, particularly when booked with full cover.. Main red flag: Many recent reviews report charges after return that customers dispute: damage they say was already on the car, 25 EUR cleaning fees, and roadside-assistance or towing bills of roughly 250 to 375 EUR. Several say their photo or video evidence was ignored and that charges were taken from the card without an itemised invoice..

Do I need a credit card to rent from Viaggiare at Catania Airport?

Yes. Viaggiare at Catania-Fontanarossa "Vincenzo Bellini" Airport requires a credit card in the main driver's name for the deposit.

How much is the deposit at Viaggiare at Catania Airport?

The deposit amount at Viaggiare at Catania-Fontanarossa "Vincenzo Bellini" Airport is not confirmed yet. Check the rental terms when you book. The lowest confirmed starting deposit at this airport is at B-Rent (from €90).

Where is the Viaggiare desk at Catania Airport?

The Viaggiare desk is in a nearby car park or building, a short walk from the terminal at Catania Airport (walking time not confirmed yet). It shares the counter with Green Motion.

What are the opening hours of Viaggiare at Catania Airport?

Viaggiare at Catania-Fontanarossa "Vincenzo Bellini" Airport is open 08:30–20:30 daily; closed 24–25 Dec and 31 Dec–1 Jan. Fuel policy: same to same.

Other desks at Catania Airport

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