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Counterwise

No. 11 of 19 at BCN

Avis T2

at Josep Tarradellas Barcelona-El Prat Airport

In terminal
Counterwise Score 4.3 out of 10, rated Poor.High consensusCheck prices ↓

At a glance

  • Avis T2 at Josep Tarradellas Barcelona-El Prat Airport is ranked No. 11 of 19 car rental desks at the airport, with a Counterwise Score of 4.3/10 (Poor).
  • The Avis T2 desk is inside the terminal at Barcelona Airport.
  • The credit card rule is not confirmed yet; the typical deposit is €200.
  • Fuel policy: full to full. Opening hours: Car-park office opposite T2: 09:00–21:00; after 21:00 a free bus takes customers to T1. Terminal-desk hours not published..
  • Main red flag from travellers: Long waits to collect the car are reported repeatedly in the last 12 months, from 30 minutes to about 3 hours. Reviewers cite few staff on duty, and some had QuickPass or online check-in..

Based on 231 reviews analysed · Last updated · How scores work

The short version

Based on about 165 usable Google reviews after exclusions (300 collected, 67 removed), Avis at BCN T2 is rated well for car quality but poorly for waiting time, bookings honoured as made, and post-rental charges. Recent reviews repeatedly report waits of an hour or more, refusals over card rules, car downgrades and disputed damage or fuel charges. Web evidence is thin, mostly undated and consistent with these complaints, so treat it only as a rough cross-check.

AI-assisted summary of 231 recent Google reviews and web reports, reviewed by our editor on 12 November 2026. How we do it

Score breakdown

Each sub-score is out of 10. Higher is always better for you. How the weights work

Deposit & damage disputes(30% of score)

Poor3.5/10

How often travellers report surprise damage charges, slow deposit refunds or disputed scratches. Based on 45 reports · high confidence.

Counter upselling(20% of score)

Poor4.5/10

Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure. Based on 16 reports · medium confidence.

Booking honoured(20% of score)

Poor3.5/10

Whether you get the car category and the price you booked, without new fees at the counter. Based on 25 reports · high confidence.

Queue time(15% of score)

Poor3.0/10

Typical wait from reaching the desk (or shuttle stop) to holding the keys. Based on 40 reports · high confidence.

Car condition(15% of score)

Mixed7.0/10

Cleanliness, mileage and mechanical state of the cars handed out. Based on 28 reports · medium confidence.

How this score was built

  • AI analysis of reviews and web reports (the sub-scores above, weighted): 4.2 · counts 70%
  • Star ratings on review platforms, rescaled against all desks we rate: 4.4 · counts 30%
  • 69 of 300 recent reviews excluded as unreliable (solicited staff praise, other locations, duplicates). How we clean reviews
  • Pulled 12% toward the airport average, because recent reviews are few (110 after weighting by age).

High consensusOur independent signals (AI review analysis, web reports and star ratings) point the same way.

What travellers flag

Red flags (5)

  • Long waits to collect the car are reported repeatedly in the last 12 months, from 30 minutes to about 3 hours. Reviewers cite few staff on duty, and some had QuickPass or online check-in.uk.trustpilot.com
  • Post-rental charges for damage, fuel or extra days that renters dispute, and deposits not returned. Several reports involve returns with no inspection or key-box drop-offs, and customer service is described as slow to answer.reddit.comuk.trustpilot.com
  • Prepaid bookings refused at the counter over card rules (two cards, cards from another country or non-local bank), sometimes with no refund or a much higher new price.
  • Several recent reviews say the booked car category was not available and a smaller, different or manual car was given, without compensation or with extra cost.
  • Reports of pressure to buy the desk's own cover or extras, including refusal of card or third-party cover, and of fees (roadside assistance, extras) that renters say were not explained before signing.

Green flags (4)

  • Many reviews describe recent, clean and well-kept cars, including new models and free upgrades.
  • Desk staff are often described as friendly and helpful, including when handling problems such as lost items, car swaps or card issues.
  • Some renters report quick pickups (no queue, or a few minutes) when they checked in online and went straight to the car park.
  • A few reviews report deposits released within a day to about a week and returns with no extra charges.

Practical facts

LocationDesk inside the terminalsource
Opening hoursCar-park office opposite T2: 09:00–21:00; after 21:00 a free bus takes customers to T1. Terminal-desk hours not published.source
Credit card requiredNot confirmed yet
Typical deposit€200source
Fuel policyFull to fullsource
Shares the desk withBudget T2

“Not confirmed yet” means we have not verified that fact yet. We never guess.

Sources

Web pages behind this rating’s facts and flags, found through search APIs. The review analysis also used 231 recent Google reviews of this desk, which we do not republish.

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Avis T2 at Barcelona Airport: questions and answers

Is Avis T2 at Barcelona Airport any good?

Avis T2 at Josep Tarradellas Barcelona-El Prat Airport has a Counterwise Score of 4.3/10 (Poor) and is ranked No. 11 of 19 desks at the airport. Main green flag: Many reviews describe recent, clean and well-kept cars, including new models and free upgrades.. Main red flag: Long waits to collect the car are reported repeatedly in the last 12 months, from 30 minutes to about 3 hours. Reviewers cite few staff on duty, and some had QuickPass or online check-in..

Do I need a credit card to rent from Avis T2 at Barcelona Airport?

Not confirmed yet. We have not yet confirmed whether Avis T2 at Josep Tarradellas Barcelona-El Prat Airport accepts debit cards for the deposit. Check the rental terms when you book.

How much is the deposit at Avis T2 at Barcelona Airport?

The typical deposit at Avis T2 at Josep Tarradellas Barcelona-El Prat Airport is €200. The lowest starting deposit at this airport is at Goldcar T1 (€0–€950).

Where is the Avis T2 desk at Barcelona Airport?

The Avis T2 desk is inside the terminal at Barcelona Airport. It shares the counter with Budget T2.

What are the opening hours of Avis T2 at Barcelona Airport?

Avis T2 at Josep Tarradellas Barcelona-El Prat Airport is open Car-park office opposite T2: 09:00–21:00; after 21:00 a free bus takes customers to T1. Terminal-desk hours not published.. Fuel policy: full to full.

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