No. 4 of 5 at CRL
Kestrel Rent-a-Car
at Brussels South Charleroi Airport
At a glance
- Kestrel Rent-a-Car at Brussels South Charleroi Airport is ranked No. 4 of 5 car rental desks at the airport, with a Counterwise Score of 5.4/10 (Poor).
- The Kestrel Rent-a-Car desk is off-site: the shuttle from Charleroi Airport takes about 8 minutes.
- A credit card in the main driver's name is required; the typical deposit is €800–€1,300.
- Fuel policy: full to full. Opening hours: 07:00–22:00 daily.
- Main red flag from travellers: Deposit refunds taking 3–6 weeks.
Based on 341 reviews analysed · Last updated · How scores work
The short version
The shuttle pickup is well organised, but reviewers often struggle to get deposits back on time. Several describe being told only a larger car was left, then charged for the upgrade.
AI-generated summary of 341 traveller reviews, checked by our editors. How we do it
Score breakdown
Each sub-score is out of 10. Higher is always better for you. How the weights work
Deposit & damage disputes(30% of score)
Poor5.0/10
How often travellers report surprise damage charges, slow deposit refunds or disputed scratches.
Counter upselling(20% of score)
Poor4.6/10
Pressure to buy extra insurance, upgrades or add-ons at the desk. Higher means less pressure.
Booking honoured(20% of score)
Mixed6.2/10
Whether you get the car category and the price you booked, without new fees at the counter.
Queue time(15% of score)
Poor5.5/10
Typical wait from reaching the desk (or shuttle stop) to holding the keys.
Car condition(15% of score)
Mixed6.4/10
Cleanliness, mileage and mechanical state of the cars handed out.
What travellers flag
Red flags (2)
- Deposit refunds taking 3–6 weeks
- Upgrade offered as 'only car left', then charged
Green flags (1)
- Shuttle meets you at the arrivals exit
Practical facts
| Location | Off-site, shuttle about 8 min |
|---|---|
| Opening hours | 07:00–22:00 daily |
| Credit card required | Yes, in the main driver’s name |
| Typical deposit | €800–€1,300 |
| Fuel policy | Full to full |
| Shares the desk with | No other brands |
Before you go
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Kestrel Rent-a-Car at Charleroi Airport: questions and answers
Is Kestrel Rent-a-Car at Charleroi Airport any good?
Kestrel Rent-a-Car at Brussels South Charleroi Airport has a Counterwise Score of 5.4/10 (Poor) and is ranked No. 4 of 5 desks at the airport. Main green flag: Shuttle meets you at the arrivals exit. Main red flag: Deposit refunds taking 3–6 weeks.
Do I need a credit card to rent from Kestrel Rent-a-Car at Charleroi Airport?
Yes. Kestrel Rent-a-Car at Brussels South Charleroi Airport requires a credit card in the main driver's name for the deposit.
How much is the deposit at Kestrel Rent-a-Car at Charleroi Airport?
The typical deposit at Kestrel Rent-a-Car at Brussels South Charleroi Airport is €800–€1,300. The lowest starting deposit at this airport is at Ardenne Car Hire (€300–€700).
Where is the Kestrel Rent-a-Car desk at Charleroi Airport?
The Kestrel Rent-a-Car desk is off-site: the shuttle from Charleroi Airport takes about 8 minutes.
What are the opening hours of Kestrel Rent-a-Car at Charleroi Airport?
Kestrel Rent-a-Car at Brussels South Charleroi Airport is open 07:00–22:00 daily. Fuel policy: full to full.
Other desks at Charleroi Airport
Ranked by Counterwise Score. Compare all 5 desks side by side